--- title: "Connect Azure Service Bus and Twilio - APIANT.ai" description: "When \"New Message in Queue\" fires in Azure Service Bus, your agent runs \"Update Message\" in Twilio." canonical: "https://apiant.ai/connect/azure-service-bus-to-twilio" --- # Connect Azure Service Bus and Twilio When **New Message in Queue** fires in [Azure Service Bus](https://apiant.ai/connections/azure-service-bus), your agent runs **Update Message** in [Twilio](https://apiant.ai/connections/twilio), or **New Call** in Twilio to **Send Message to Queue** in Azure Service Bus. Describe the whole flow and it is built, tested on every scenario and kept running. Azure Service Bus **1** trigger Azure Service Bus **9** actions Twilio **4** triggers Twilio **11** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Azure Service Bus and Twilio to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Azure Service Bus and Twilio can do together ### From Azure Service Bus to Twilio - When **New Message in Queue** in Azure Service Bus then **Update Message** in Twilio - When **New Message in Queue** in Azure Service Bus then **Get Message** in Twilio ### From Twilio to Azure Service Bus - When **New Call** in Twilio then **Send Message to Queue** in Azure Service Bus - When **New Incoming Call** in Twilio then **Abandon Message** in Azure Service Bus Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Azure Service Bus and Twilio ## Triggers and actions 5 triggers · 20 actions - Trigger **New Message in Queue** Triggers when a message arrives in a Service Bus queue. Each check picks up the next message and removes it from the queue, so use a queue dedicated to this automation. - Action **Abandon Message** Abandons a message received with Receive Message (Peek-Lock), releasing its lock so it can be received again. - Action **Complete Message** Completes a message received with Receive Message (Peek-Lock), removing it from the queue. - Action **Create Queue** Creates a new queue in the connected Service Bus namespace and returns its settings. - Action **Delete Queue** Deletes a queue from the connected Service Bus namespace, along with all of its messages. - Action **Get Queue** Returns a Service Bus queue's settings and its current message counts. - Action **List Queues** Returns the queues in the connected Service Bus namespace, with each queue's status and message counts. - Action **Receive and Delete Message** Receives the next message from a queue in the connected Service Bus namespace and removes it from the queue. - Action **Receive Message (Peek-Lock)** Receives the next message from a queue and locks it, so another receiver cannot take it. Complete the message to remove it, or abandon it to release it back to the queue; the lock expires on its own after the queue's lock duration. - Action **Send Message to Queue** Sends a message to a queue in the connected Service Bus namespace, with optional subject, IDs, scheduling and custom properties. - Trigger **New Call** Polls for voice calls on your Twilio account. - Trigger **New Incoming Call** Fires instantly when the selected Twilio phone number receives a call. - Trigger **New Message Received** Polls for inbound SMS/MMS messages received by your Twilio account. - Trigger **New SMS received** Fires instantly when the selected Twilio phone number receives an SMS/MMS. Activating the automation points the number's incoming-message webhook at this automation; deactivating clears it. - Action **Delete Message** Deletes a message from your Twilio account's message logs. - Action **Find available phone numbers by criteria** Returns up to 50 phone numbers available to buy in a country that match the specified criteria (area code, pattern, capabilities, location). - Action **Get Call** Retrieves details of a single voice call by its Call SID. - Action **Get Message** Retrieves a single SMS/MMS message by its Message SID. - Action **List Calls** Lists voice calls on the account, optionally filtered by To, From, or status. - Action **List Messages** Lists SMS/MMS messages on the account, optionally filtered by To, From, or date sent. - Action **List Phone Numbers** Lists the Twilio phone numbers (incoming phone numbers) owned by your account. - Action **Lookup Phone Number** Looks up details (carrier, line type, caller name) for a phone number via the Twilio Lookup v2 API. - Action **Schedule Message** Schedules an SMS or MMS message to be sent later through one of your Messaging Services. A scheduled message can be canceled with Update Message until it is sent. - Action **Update Message** Updates a Twilio Message: replaces or redacts its text, or cancels a scheduled message that has not been sent yet. - Action **Update Phone Number** Update settings (voice/SMS URLs, friendly name) of an owned incoming phone number. ## Each app on its own - [ **Azure Service Bus** Managed message broker providing queues and pub/sub topics for reliable, asynchronous communication between...](https://apiant.ai/connections/azure-service-bus) - [ **Twilio** Cloud communications platform for sending SMS/MMS messages, making and managing voice calls, and looking up...](https://apiant.ai/connections/twilio) Reviews ## What our customers say ## More from Azure Service Bus - [ **Azure Service Bus to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/azure-service-bus-to-hubspot) - [ **Azure Service Bus to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/azure-service-bus-to-salesforce) - [ **Azure Service Bus to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/azure-service-bus-to-slack) - [ **Azure Service Bus to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/azure-service-bus-to-google-sheets) - [ **Azure Service Bus to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/azure-service-bus-to-gmail) - [ **Azure Service Bus to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/azure-service-bus-to-google-calendar) ## More into Twilio - [ **HubSpot to Twilio** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-twilio) - [ **Salesforce to Twilio** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-twilio) - [ **Mailchimp to Twilio** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-twilio) - [ **Shopify to Twilio** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/shopify-to-twilio) - [ **QuickBooks Online to Twilio** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/quickbooks-online-to-twilio) - [ **Pipedrive to Twilio** Pipedrive is a sales CRM and pipeline management tool.](https://apiant.ai/connect/pipedrive-to-twilio) Questions ## Azure Service Bus and Twilio, answered ### ### What can start an automation from Azure Service Bus? Any of Azure Service Bus's 1 trigger in the catalog, including New Message in Queue. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Twilio when something happens in Azure Service Bus? Any of Twilio's 11 actions, including Update Message, Update Phone Number, Find available phone numbers by criteria and Get Call. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Twilio to Azure Service Bus? Yes. When something happens in Twilio, your agent can act in Azure Service Bus too. This page covers both directions: Twilio's triggers and Azure Service Bus's actions are listed here as well. ### ### Do I have to build a connector for Azure Service Bus or Twilio? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Azure Service Bus and Twilio without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.