--- title: "Connect Azure Service Bus and GAIL - APIANT.ai" description: "When \"New Message in Queue\" fires in Azure Service Bus, your agent runs \"Add contact list\" in GAIL." canonical: "https://apiant.ai/connect/azure-service-bus-to-gail" --- # Connect Azure Service Bus and GAIL When **New Message in Queue** fires in [Azure Service Bus](https://apiant.ai/connections/azure-service-bus), your agent runs **Add contact list** in [GAIL](https://apiant.ai/connections/gail), or **New Call in List** in GAIL to **Send Message to Queue** in Azure Service Bus. Describe the whole flow and it is built, tested on every scenario and kept running. Azure Service Bus **1** trigger Azure Service Bus **9** actions GAIL **1** trigger GAIL **22** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Azure Service Bus and GAIL to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Azure Service Bus and GAIL can do together ### From Azure Service Bus to GAIL - When **New Message in Queue** in Azure Service Bus then **Add contact list** in GAIL - When **New Message in Queue** in Azure Service Bus then **Add contacts to contact list** in GAIL ### From GAIL to Azure Service Bus - When **New Call in List** in GAIL then **Send Message to Queue** in Azure Service Bus - When **New Call in List** in GAIL then **Abandon Message** in Azure Service Bus Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Azure Service Bus and GAIL ## Triggers and actions 2 triggers · 31 actions - Trigger **New Message in Queue** Triggers when a message arrives in a Service Bus queue. Each check picks up the next message and removes it from the queue, so use a queue dedicated to this automation. - Action **Abandon Message** Abandons a message received with Receive Message (Peek-Lock), releasing its lock so it can be received again. - Action **Complete Message** Completes a message received with Receive Message (Peek-Lock), removing it from the queue. - Action **Create Queue** Creates a new queue in the connected Service Bus namespace and returns its settings. - Action **Delete Queue** Deletes a queue from the connected Service Bus namespace, along with all of its messages. - Action **Get Queue** Returns a Service Bus queue's settings and its current message counts. - Action **List Queues** Returns the queues in the connected Service Bus namespace, with each queue's status and message counts. - Action **Receive and Delete Message** Receives the next message from a queue in the connected Service Bus namespace and removes it from the queue. - Action **Receive Message (Peek-Lock)** Receives the next message from a queue and locks it, so another receiver cannot take it. Complete the message to remove it, or abandon it to release it back to the queue; the lock expires on its own after the queue's lock duration. - Action **Send Message to Queue** Sends a message to a queue in the connected Service Bus namespace, with optional subject, IDs, scheduling and custom properties. - Trigger **New Call in List** Triggers when a new processed call appears in your organization's call list. - Action **Add contact list** Creates a new contact list in GAIL with a name and description. - Action **Add contacts to contact list** Adds one or more existing contacts to a contact list. - Action **Add contact to campaign** Adds an existing contact to a campaign so it is queued for outreach by the campaign's sequences. - Action **Add do not call entry** Adds a phone number to your Gail Do Not Call list so it is no longer contacted. If the number is already listed, returns the existing entry. - Action **Agency Details** Returns the details of the GAIL organization (agency) tied to the connected account, including its name, phone numbers, schedule, address, owner and FAQs. - Action **Create Contact** Creates a new contact in GAIL with name, emails, phone numbers, business name and extra details. - Action **Delete do not call entry** Removes a phone number from the Do Not Call list by deleting its entry, so the number can be called and messaged again. - Action **Find Contact by Phone** Returns the contacts that match the specified phone number. - Action **Find conversations** Searches conversations (chat, SMS, GPT and WhatsApp) by text, optionally filtered by type or user. - Action **Get call** Returns a processed call by its ID, including the phone numbers, duration, status, and linked contact and campaign. An error occurs if the call is not found. - Action **Get call transcript** Returns the full transcript of a call: what the caller and the AI agent said, with timings, plus any tool calls made during the call. - Action **Get campaign** Returns a single campaign, including its sequences, contact lists, redialing rules and contact thresholds. - Action **Get contact** Returns one GAIL contact by its ID, including names, emails, phone numbers, contact lists and custom variable data. An error occurs if the contact is not found. - Action **Get conversation** Returns a single conversation (chat, SMS, GailGPT or WhatsApp) by its ID, including its status, outcome and extracted data. - Action **List calls** Returns the identifiers of all processed calls in your organization, newest first. - Action **List campaigns** Returns all campaigns in the GAIL organization, including their status, sequences and contact lists. - Action **List contact lists** Returns all contact lists in your Gail account, optionally with the number of contacts in each. - Action **List contacts** Returns the contacts in your Gail account, optionally narrowed to those matching a name, phone number or email. - Action **Make Outbound Call** Starts a single outbound AI phone call to a phone number using a saved script or an inline script. - Action **Send SMS** Sends an SMS text message to a phone number from your GAIL account. - Action **Start campaign** Starts a campaign so it begins outreach to its contacts. Returns the campaign with its updated status. - Action **Stop campaign** Stops a running campaign so its pending calls and messages are no longer processed; calls already in progress finish. Returns the updated campaign. ## Each app on its own - [ **Azure Service Bus** Managed message broker providing queues and pub/sub topics for reliable, asynchronous communication between...](https://apiant.ai/connections/azure-service-bus) - [ **GAIL** GAIL is a tool built for the Financial Services industry that will help you sell more, serve Customers 24/7...](https://apiant.ai/connections/gail) Reviews ## What our customers say ## More from Azure Service Bus - [ **Azure Service Bus to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/azure-service-bus-to-hubspot) - [ **Azure Service Bus to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/azure-service-bus-to-salesforce) - [ **Azure Service Bus to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/azure-service-bus-to-slack) - [ **Azure Service Bus to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/azure-service-bus-to-google-sheets) - [ **Azure Service Bus to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/azure-service-bus-to-gmail) - [ **Azure Service Bus to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/azure-service-bus-to-google-calendar) ## More into GAIL - [ **ActiveCampaign to GAIL** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-gail) - [ **Airtable to GAIL** Organize anything with Airtable, a modern database created for everyone.](https://apiant.ai/connect/airtable-to-gail) - [ **Asana to GAIL** Asana is a collaborative information manager for workspace.](https://apiant.ai/connect/asana-to-gail) - [ **ClickUp to GAIL** ClickUp is an all-in-one app to plan, track, and manage your work in a beautifully intuitive environment.](https://apiant.ai/connect/clickup-to-gail) - [ **Discord to GAIL** Discord is an all-in-one voice and text chat for gamers.](https://apiant.ai/connect/discord-to-gail) - [ **Freshdesk to GAIL** Freshdesk is a cloud-based customer support and helpdesk platform.](https://apiant.ai/connect/freshdesk-to-gail) Questions ## Azure Service Bus and GAIL, answered ### ### What can start an automation from Azure Service Bus? Any of Azure Service Bus's 1 trigger in the catalog, including New Message in Queue. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in GAIL when something happens in Azure Service Bus? Any of GAIL's 22 actions, including Create Contact, Send SMS, Add contact list and Add contacts to contact list. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from GAIL to Azure Service Bus? Yes. When something happens in GAIL, your agent can act in Azure Service Bus too. This page covers both directions: GAIL's triggers and Azure Service Bus's actions are listed here as well. ### ### Do I have to build a connector for Azure Service Bus or GAIL? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Azure Service Bus and GAIL without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.