--- title: "Connect Azure Service Bus and Cliengo - APIANT.ai" description: "When \"New Message in Queue\" fires in Azure Service Bus, your agent runs \"Send message\" in Cliengo." canonical: "https://apiant.ai/connect/azure-service-bus-to-cliengo" --- # Connect Azure Service Bus and Cliengo When **New Message in Queue** fires in [Azure Service Bus](https://apiant.ai/connections/azure-service-bus), your agent runs **Send message** in [Cliengo](https://apiant.ai/connections/cliengo), or **Cliente Nuevo/Actualizado - New/Updated Customer** in Cliengo to **Send Message to Queue** in Azure Service Bus. Describe the whole flow and it is built, tested on every scenario and kept running. Azure Service Bus **1** trigger Azure Service Bus **9** actions Cliengo **2** triggers Cliengo **19** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Azure Service Bus and Cliengo to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Azure Service Bus and Cliengo can do together ### From Azure Service Bus to Cliengo - When **New Message in Queue** in Azure Service Bus then **Send message** in Cliengo - When **New Message in Queue** in Azure Service Bus then **Send WhatsApp template message** in Cliengo ### From Cliengo to Azure Service Bus - When **Cliente Nuevo/Actualizado - New/Updated Customer** in Cliengo then **Send Message to Queue** in Azure Service Bus - When **Nuevo Cliente - New Customer** in Cliengo then **Abandon Message** in Azure Service Bus Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Azure Service Bus and Cliengo ## Triggers and actions 3 triggers · 28 actions - Trigger **New Message in Queue** Triggers when a message arrives in a Service Bus queue. Each check picks up the next message and removes it from the queue, so use a queue dedicated to this automation. - Action **Abandon Message** Abandons a message received with Receive Message (Peek-Lock), releasing its lock so it can be received again. - Action **Complete Message** Completes a message received with Receive Message (Peek-Lock), removing it from the queue. - Action **Create Queue** Creates a new queue in the connected Service Bus namespace and returns its settings. - Action **Delete Queue** Deletes a queue from the connected Service Bus namespace, along with all of its messages. - Action **Get Queue** Returns a Service Bus queue's settings and its current message counts. - Action **List Queues** Returns the queues in the connected Service Bus namespace, with each queue's status and message counts. - Action **Receive and Delete Message** Receives the next message from a queue in the connected Service Bus namespace and removes it from the queue. - Action **Receive Message (Peek-Lock)** Receives the next message from a queue and locks it, so another receiver cannot take it. Complete the message to remove it, or abandon it to release it back to the queue; the lock expires on its own after the queue's lock duration. - Action **Send Message to Queue** Sends a message to a queue in the connected Service Bus namespace, with optional subject, IDs, scheduling and custom properties. - Trigger **Cliente Nuevo/Actualizado - New/Updated Customer** Triggers when a Cliengo contact (customer) is created or updated. - Trigger **Nuevo Cliente - New Customer** Triggers when a new contact (customer) is created in Cliengo. - Action **Actualizar Cliente / Update Customer** Updates an existing Cliengo contact's name, email, phone, status or assigned agent. - Action **Add conversation** Creates a new conversation in the Cliengo inbox on a given channel for a visitor. - Action **Assign conversation to operator** Assigns a conversation to an operator and returns the updated conversation. - Action **Buscar Agente / Search Agent** Finds agents (users/operators) in your Cliengo account whose name or email matches the text you enter. - Action **Buscar Contacto / Search Customer** Searches your Cliengo contacts by name, email, phone or other filters and returns the matching contacts. - Action **Close conversation** Closes a Cliengo inbox conversation, recording whether it resulted in a lead. - Action **Crear Cliente / Create Customer** Creates a new contact (customer) in Cliengo on the chosen channel. - Action **Delete contact** Deletes a contact from your Cliengo account. - Action **Get contact** Returns a single Cliengo contact (lead) by its id, including its status, rating, channel and campaign attribution. - Action **Get conversation** Returns a single inbox conversation by its ID, including channel, status, assignment, phase, tags and participants. - Action **List channels** Returns all active channels on the Cliengo account (websites, WhatsApp, Facebook, Instagram), each with its connection status and assigned chatbot. - Action **List conversation messages** Returns the messages of a Cliengo conversation in chronological order, optionally including system command events. - Action **List phases** Returns every phase (pipeline stage) of the conversation inbox, with its name and position. - Action **List tags** Returns every operator tag defined in the Cliengo account, with its name and color. - Action **List users** Returns the users (agents and operators) of your Cliengo company, with their name, email, role and active status. - Action **List WhatsApp templates** Returns the WhatsApp message templates (approved, pending and rejected) of a WhatsApp channel. - Action **Send message** Sends a message (text, image, command or note) into a Cliengo conversation on behalf of an operator, the chatbot or the visitor. - Action **Send WhatsApp template message** Sends an approved WhatsApp template message to one or more recipients through a WhatsApp Business channel. - Action **Update conversation phase** Moves a conversation to the chosen phase of your pipeline. ## Each app on its own - [ **Azure Service Bus** Managed message broker providing queues and pub/sub topics for reliable, asynchronous communication between...](https://apiant.ai/connections/azure-service-bus) - [ **Cliengo** Cliengo is a Chatbot that converts your visitors into leads, automatically 24/7.](https://apiant.ai/connections/cliengo) Reviews ## What our customers say ## More from Azure Service Bus - [ **Azure Service Bus to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/azure-service-bus-to-hubspot) - [ **Azure Service Bus to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/azure-service-bus-to-salesforce) - [ **Azure Service Bus to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/azure-service-bus-to-slack) - [ **Azure Service Bus to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/azure-service-bus-to-google-sheets) - [ **Azure Service Bus to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/azure-service-bus-to-gmail) - [ **Azure Service Bus to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/azure-service-bus-to-google-calendar) ## More into Cliengo - [ **ActiveCampaign to Cliengo** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-cliengo) - [ **Airtable to Cliengo** Organize anything with Airtable, a modern database created for everyone.](https://apiant.ai/connect/airtable-to-cliengo) - [ **Asana to Cliengo** Asana is a collaborative information manager for workspace.](https://apiant.ai/connect/asana-to-cliengo) - [ **ClickUp to Cliengo** ClickUp is an all-in-one app to plan, track, and manage your work in a beautifully intuitive environment.](https://apiant.ai/connect/clickup-to-cliengo) - [ **Brevo to Cliengo** Brevo is the leading CRM suite designed to cultivate long-term customer relationships and help businesses...](https://apiant.ai/connect/brevo-to-cliengo) - [ **Calendly to Cliengo** Calendly is a scheduling automation platform for eliminating the back-and-forth emails to find the perfect...](https://apiant.ai/connect/calendly-to-cliengo) Questions ## Azure Service Bus and Cliengo, answered ### ### What can start an automation from Azure Service Bus? Any of Azure Service Bus's 1 trigger in the catalog, including New Message in Queue. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Cliengo when something happens in Azure Service Bus? Any of Cliengo's 19 actions, including Send message, Send WhatsApp template message, Update conversation phase and Actualizar Cliente / Update Customer. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Cliengo to Azure Service Bus? Yes. When something happens in Cliengo, your agent can act in Azure Service Bus too. This page covers both directions: Cliengo's triggers and Azure Service Bus's actions are listed here as well. ### ### Do I have to build a connector for Azure Service Bus or Cliengo? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Azure Service Bus and Cliengo without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.