--- title: "Connect Azure Key Vault and Jitbit Helpdesk - APIANT.ai" description: "When \"New Secret\" fires in Azure Key Vault, your agent runs \"Add tag to ticket\" in Jitbit Helpdesk." canonical: "https://apiant.ai/connect/azure-key-vault-to-jitbit-helpdesk" --- # Connect Azure Key Vault and Jitbit Helpdesk When **New Secret** fires in [Azure Key Vault](https://apiant.ai/connections/azure-key-vault), your agent runs **Add tag to ticket** in [Jitbit Helpdesk](https://apiant.ai/connections/jitbit-helpdesk), or **New Ticket** in Jitbit Helpdesk to **Update Secret Properties** in Azure Key Vault. Describe the whole flow and it is built, tested on every scenario and kept running. Azure Key Vault **1** trigger Azure Key Vault **8** actions Jitbit Helpdesk **1** trigger Jitbit Helpdesk **19** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Azure Key Vault and Jitbit Helpdesk to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Azure Key Vault and Jitbit Helpdesk can do together ### From Azure Key Vault to Jitbit Helpdesk - When **New Secret** in Azure Key Vault then **Add tag to ticket** in Jitbit Helpdesk - When **New Secret** in Azure Key Vault then **Create Ticket** in Jitbit Helpdesk ### From Jitbit Helpdesk to Azure Key Vault - When **New Ticket** in Jitbit Helpdesk then **Update Secret Properties** in Azure Key Vault - When **New Ticket** in Jitbit Helpdesk then **Set Secret** in Azure Key Vault Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Azure Key Vault and Jitbit Helpdesk ## Triggers and actions 2 triggers · 27 actions - Trigger **New Secret** Triggers when a new secret is added to your key vault. - Action **Delete Secret** Deletes a secret and all its versions. If the vault has soft-delete on, the secret can still be recovered until it is purged. - Action **Get Deleted Secret** Returns the details of a secret that was deleted but not yet purged, including when it will be permanently removed. - Action **Get Secret** Returns a secret's value and details, either the latest version or a specific one. - Action **List Secrets** Returns the secrets in your key vault with their details (not their values). - Action **Purge Deleted Secret** Permanently removes a deleted secret so it cannot be recovered and its name can be reused. - Action **Recover Deleted Secret** Restores a deleted secret, with all its versions, before it is purged. - Action **Set Secret** Stores a secret in your key vault. If a secret with that name already exists, a new version of it is created. - Action **Update Secret Properties** Changes a secret's settings (enabled, content type, expiry, tags) without changing its value. - Trigger **New Ticket** Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag. - Action **Add article** Creates a new knowledge base article in a category. - Action **Add asset** Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier. - Action **Add company** Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken. - Action **Add tag to ticket** Adds a tag to a ticket. The tag is created if it does not already exist. - Action **Add time spent** Logs a time spent entry on a ticket under the connected user. Requires technician permissions. - Action **Create New Reply** Posts a new reply (comment) to an existing helpdesk ticket. - Action **Create Ticket** Creates a new helpdesk ticket in a category, with a subject, body and priority. - Action **Create User** Creates a new helpdesk user. Requires administrator permissions. - Action **Find Ticket** Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets. - Action **Find User** Finds a helpdesk user by their email address and returns their profile. - Action **Get Article** Returns a knowledge base article with its full content, category, tags and attachments. - Action **Get ticket** Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values. - Action **List Companies** Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account. - Action **List Ticket Comments** Returns all comments (replies) posted on a Jitbit Helpdesk ticket. - Action **List tickets** Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates. - Action **List Time Spent Entries** Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions. - Action **Update company** Updates a company's name, notes and email domains in Jitbit Helpdesk. - Action **Update ticket** Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body. - Action **Update user** Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions. ## Each app on its own - [ **Azure Key Vault** Cloud service for securely storing and managing secrets, encryption keys, and certificates used by...](https://apiant.ai/connections/azure-key-vault) - [ **Jitbit Helpdesk** A great help desk app for small and medium sized companies.](https://apiant.ai/connections/jitbit-helpdesk) Reviews ## What our customers say ## More from Azure Key Vault - [ **Azure Key Vault to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/azure-key-vault-to-hubspot) - [ **Azure Key Vault to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/azure-key-vault-to-salesforce) - [ **Azure Key Vault to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/azure-key-vault-to-slack) - [ **Azure Key Vault to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/azure-key-vault-to-google-sheets) - [ **Azure Key Vault to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/azure-key-vault-to-gmail) - [ **Azure Key Vault to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/azure-key-vault-to-google-calendar) ## More into Jitbit Helpdesk - [ **HubSpot to Jitbit Helpdesk** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-jitbit-helpdesk) - [ **Google Sheets to Jitbit Helpdesk** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-jitbit-helpdesk) - [ **Gmail to Jitbit Helpdesk** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-jitbit-helpdesk) - [ **Google Calendar to Jitbit Helpdesk** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-jitbit-helpdesk) - [ **Google Drive to Jitbit Helpdesk** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-jitbit-helpdesk) - [ **ActiveCampaign to Jitbit Helpdesk** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-jitbit-helpdesk) Questions ## Azure Key Vault and Jitbit Helpdesk, answered ### ### What can start an automation from Azure Key Vault? Any of Azure Key Vault's 1 trigger in the catalog, including New Secret. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Jitbit Helpdesk when something happens in Azure Key Vault? Any of Jitbit Helpdesk's 19 actions, including Create New Reply, Create Ticket, Create User and Update company. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Jitbit Helpdesk to Azure Key Vault? Yes. When something happens in Jitbit Helpdesk, your agent can act in Azure Key Vault too. This page covers both directions: Jitbit Helpdesk's triggers and Azure Key Vault's actions are listed here as well. ### ### Do I have to build a connector for Azure Key Vault or Jitbit Helpdesk? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Azure Key Vault and Jitbit Helpdesk without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.