Connect Azure DevOps and Kustomer

Both apps 37Azure DevOps 10Kustomer 27

• Trigger
  Code Push (Git)

  Triggers when commits are pushed to a Git repository in an Azure DevOps project.

• Trigger
  Completed Build

  Triggers when a build finishes in an Azure DevOps project, with its result (succeeded, failed, partially succeeded or canceled).

• Trigger
  New Work Item

  Triggers when a work item is created in an Azure DevOps project.

• Trigger
  New Work Item Comment

  Triggers when someone comments on a work item in an Azure DevOps project.

• Trigger
  Updated Work Item

  Triggers when a work item is updated in an Azure DevOps project, with the work item's current values and the list of fields that changed.

• Action
  Add Link to Work Item

  Adds a link to an Azure DevOps work item: a related, parent, child, predecessor, successor or duplicate link to another work item, or a hyperlink to a web page.

• Action
  Create Work Item

  Creates a new work item (such as a Task, Bug, Issue or User Story) in an Azure DevOps project.

• Action
  Find Work Item

  Finds work items in an Azure DevOps project that match a Work Item Query Language (WIQL) query, returning the matching work item IDs, or the matching links for a link query.

• Action
  Trigger Build

  Queues a new run of an Azure DevOps build pipeline, optionally for a specific branch or commit and with pipeline variables or parameters.

• Action
  Update Work Item

  Updates an existing Azure DevOps work item: changes its title, description, state, assignee, area, iteration, priority or tags, and can add a discussion comment. Fields left blank are not changed.

• Trigger
  Conversation Created

  Triggers when a new conversation is created in Kustomer.

• Trigger
  Conversation Updated

  Triggers when a Kustomer conversation is created or updated.

• Trigger
  Customer Created

  Triggers when a new customer is created in Kustomer.

• Trigger
  Customer Updated

  Triggers when a Kustomer customer is created or updated.

• Trigger
  Message Created

  Triggers when a new message is sent or received in Kustomer.

• Trigger
  Message Updated

  Triggers when a Kustomer message is created or updated.

• Action
  Add custom object

  Creates a new custom object (KObject) of the chosen custom object type in Kustomer.

• Action
  Add message

  Adds a message to an existing Kustomer conversation; the message belongs to the conversation's customer.

• Action
  Create Company

  Creates a company in Kustomer that customers can be linked to.

• Action
  Create Conversation

  Creates a new conversation for a Kustomer customer, with an optional name, status and tags.

• Action
  Create Customer

  Creates a new customer in Kustomer with a name, email, phone and optional external ID.

• Action
  Create Notes

  Adds an internal note to a Kustomer conversation. Notes are visible to agents only, not the customer.

• Action
  Create User

  Invites a new agent user to your Kustomer org by name and email.

• Action
  Delete Customer

  Deletes a Kustomer customer by ID.

• Action
  Find Conversation

  Finds a Kustomer conversation by the external ID your own system gave it.

• Action
  Find Customer

  Finds a Kustomer customer by email address and returns their ID, name and phone.

• Action
  Find custom objects by criteria

  Returns the custom objects (KObjects) of a chosen Klass, optionally only those after a given date, sorted and limited to selected fields.

• Action
  Find User

  Finds a Kustomer agent user by email address.

• Action
  Get Company

  Returns one Kustomer company by ID.

• Action
  Get Conversation

  Returns one Kustomer conversation by ID, with its subject, status, customer and timestamps.

• Action
  Get Customer

  Returns one Kustomer customer by ID, with name, emails, phones and timestamps.

• Action
  Get message

  Returns a single Kustomer message by its ID, including its attributes and related conversation and customer.

• Action
  Get user

  Returns a Kustomer user (agent) by their ID, including name, email and other profile attributes.

• Action
  List teams

  Returns the teams in your Kustomer organization, optionally filtered by role group or deleted status.

• Action
  Update company

  Updates an existing Kustomer company's name, external ID, emails, phones, tags and custom attributes.

• Action
  Update Conversation

  Updates a Kustomer conversation's subject or status. Only the fields you fill in are changed.

• Action
  Update Customer

  Updates an existing Kustomer customer's name, email, phone or external ID. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.