--- title: "Connect Axonaut to Pylon - APIANT.ai" description: "When \"New Axonaut User\" fires in Axonaut, your agent runs \"Add internal note to issue\" in Pylon." canonical: "https://apiant.ai/connect/axonaut-to-pylon" --- # Connect Axonaut to Pylon When **New Axonaut User** fires in [Axonaut](https://apiant.ai/connections/axonaut), your agent runs **Add internal note to issue** in [Pylon](https://apiant.ai/connections/pylon). Describe the whole flow and it is built, tested on every scenario and kept running. Axonaut **13** triggers Axonaut **17** actions Pylon **25** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Axonaut and Pylon to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Axonaut can start in Pylon - When **New Axonaut User** in Axonaut then **Add internal note to issue** in Pylon - When **New Closed Ticket** in Axonaut then **Add task** in Pylon Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Axonaut and Pylon ## Triggers and actions 13 triggers · 42 actions - Trigger **New Axonaut User** Triggers when a new user is added to the Axonaut account. - Trigger **New Closed Ticket** Triggers when a support ticket is closed in Axonaut, optionally only for one company. - Trigger **New Company** Triggers when a new company is created in Axonaut, optionally limited to customers, prospects or suppliers, or to a city or name. - Trigger **New Contract** Triggers when a new order (contract) is created in Axonaut. - Trigger **New Employee** Triggered when a new employee (a contact at a company) is created in Axonaut. - Trigger **New Expense** Triggered when a new expense is created in Axonaut. - Trigger **New Invoice** Triggers when a new invoice is created in Axonaut. - Trigger **New Opportunity** Triggered when a new opportunity is created in Axonaut. - Trigger **New Product** Triggered when a new product is created in Axonaut. - Trigger **New Project** Triggers when a new project is created in Axonaut. - Trigger **New Quotation** Triggered when a new quotation is created. - Trigger **New Task** Triggers when a new task is created in Axonaut. - Trigger **New Ticket** Triggered when a new ticket is created. - Action **Create Employee** Creates an employee (contact person) on a company in Axonaut. - Action **Create Event** Creates an event (meeting, email, phone call, mail, text message or note) in Axonaut, optionally linked to a company, contact and opportunity. - Action **Create Expense** Creates an expense in Axonaut, optionally linked to a supplier, project or workforce. - Action **Create Invoice** Creates an invoice in Axonaut for a company, with its product lines, dates, discounts, deposit and payment options. - Action **Create Opportunity** Creates a sales opportunity for a company in Axonaut, optionally placing it in a pipeline step and linking contacts. - Action **Create Product** Creates a product or service in your Axonaut catalog, with its price, tax rate, stock and other details. - Action **Create Quotation** Creates a quotation (quote) for a customer company in Axonaut, with its product lines, discount and terms. - Action **Create Supplier** Creates a new supplier in Axonaut with its address, VAT and SIRET numbers, categories and custom fields. - Action **Create Ticket** Creates a support ticket in Axonaut, optionally linked to a company, contacts, a project and an assigned team member. - Action **Find Company** Finds companies in Axonaut whose name contains the text you give, optionally narrowed by internal id, type, SIRET, city or zip code. - Action **Find Contract** Finds Axonaut orders (contracts) by their id, optionally narrowed by last-update date, and returns the matching orders. - Action **Find Expense** Finds Axonaut expenses whose title or number contains the text you enter, optionally narrowed by date and payment status. - Action **Find Product** Finds products in Axonaut by name, product code or internal reference. - Action **Find Quotation** Finds quotations in Axonaut whose number matches the one you supply, optionally narrowed by status, company and date. - Action **Find Supplier** Returns the suppliers whose name contains the text you specify, searching the first five pages of your Axonaut suppliers. - Action **Search Company** Returns the companies whose name contains the search text, optionally narrowed by type, location, SIRET, internal id, status or custom field values. - Action **Search Employee** Returns the employees (company contacts) matching an email, first name, last name, phone number or custom field value. - Action **Add internal note to issue** Adds an internal note to a Pylon issue. Internal notes are not visible to the requester. - Action **Add tag** Creates a new tag in Pylon that can be applied to accounts, articles or issues. - Action **Add task** Creates a task in Pylon with a title and optional details such as assignee, due date, account, project and status. Returns the new task. - Action **Create Account** Creates a new customer account in Pylon with its name, domains, owner, tags and other details. - Action **Create Account Activity** Creates a custom activity on a Pylon account's timeline. - Action **Create Call Recording** Creates a call recording in Pylon from your own call recorder, including its transcript, and returns the new recording. Requires the Custom Call Recorder integration to be enabled in Pylon. - Action **Delete account** Permanently deletes a Pylon account by its ID or external ID. - Action **Delete issue** Permanently deletes an issue in Pylon. - Action **Find Account by Name** Finds Pylon accounts by name, by exact or partial match, returning the matching accounts. - Action **Find contacts by criteria** Returns the contacts that match the specified search text and/or filter. - Action **Find issues by criteria** Returns Pylon issues matching a text search and/or a filter on fields such as state, assignee, account, tags or dates. - Action **Get account** Returns a single Pylon account by its ID or external ID, including its domains, owner, tags, channels and custom fields. - Action **Get contact** Returns a single contact, including its emails, phone numbers, account and custom field values, by its ID or external ID. - Action **Get issue** Returns a single Pylon issue by its ID or issue number, including its custom field values. An error occurs if the issue is not found. - Action **Get user** Returns a single Pylon team member by ID, including their name, email addresses, status, and assigned roles. - Action **Get Users** Returns the users in your Pylon organization, optionally including deactivated users. - Action **List accounts** Returns all accounts in your Pylon organization, including their domains, owner, tags and custom field values. - Action **List contacts** Returns all contacts in the Pylon organization, including their emails, phone numbers, account and custom field values. - Action **List tags** Returns all tags in the Pylon organization, with each tag's name, color and the type of object it applies to. - Action **List teams** Returns all teams in the Pylon organization, with their members, how each team assigns issues, and any recurring assignment schedule. - Action **Reply to issue** Sends a customer-facing reply on a Pylon issue, continuing an existing conversation or thread. Returns the ID of the new message and its issue. - Action **Update Account** Updates an existing Pylon account. Only the fields you fill in are changed. - Action **Update contact** Updates an existing Pylon contact by its ID or external ID. Only the fields you fill in are changed. - Action **Update issue** Updates an existing Pylon issue — its title, state, assignee, team, account, requester, tags, type, portal visibility and custom fields. Only the fields you fill in are changed. - Action **Update Issue Followers** Adds or removes users and contacts as followers of a Pylon issue, and returns the issue's resulting followers. ## Each app on its own - [ **Axonaut** Axonaut is a CRM and more: follow your customer from before the first contact, beginning at the marketing...](https://apiant.ai/connections/axonaut) - [ **Pylon** Pylon is a modern, powerful support system built for B2B.](https://apiant.ai/connections/pylon) Reviews ## What our customers say ## More from Axonaut - [ **Axonaut to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/axonaut-to-hubspot) - [ **Axonaut to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/axonaut-to-salesforce) - [ **Axonaut to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/axonaut-to-slack) - [ **Axonaut to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/axonaut-to-google-sheets) - [ **Axonaut to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/axonaut-to-gmail) - [ **Axonaut to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/axonaut-to-google-calendar) ## More into Pylon - [ **HubSpot to Pylon** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-pylon) - [ **Salesforce to Pylon** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-pylon) - [ **Slack to Pylon** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-pylon) - [ **Google Sheets to Pylon** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-pylon) - [ **Gmail to Pylon** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-pylon) - [ **Google Calendar to Pylon** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-pylon) Questions ## Axonaut and Pylon, answered ### ### What can start an automation from Axonaut? Any of Axonaut's 13 triggers in the catalog, including New Axonaut User, New Closed Ticket, New Company and New Contract. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Pylon when something happens in Axonaut? Any of Pylon's 25 actions, including Create Account, Create Account Activity, Create Call Recording and Update Account. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Pylon to Axonaut? Pylon has no triggers in the catalog today, so automations start in Axonaut. If you need the other direction, ask: your agent reads Pylon's API documentation and adds it. ### ### Do I have to build a connector for Axonaut or Pylon? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Axonaut and Pylon without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.