--- title: "Connect Aviation Safety Data and Fluent Support - APIANT.ai" description: "When \"New event\" fires in Aviation Safety Data, your agent runs \"Add Tag to Ticket\" in Fluent Support." canonical: "https://apiant.ai/connect/aviation-safety-data-to-fluent-support" --- # Connect Aviation Safety Data and Fluent Support When **New event** fires in [Aviation Safety Data](https://apiant.ai/connections/aviation-safety-data), your agent runs **Add Tag to Ticket** in [Fluent Support](https://apiant.ai/connections/fluent-support), or **New Customer** in Fluent Support to **Get event** in Aviation Safety Data. Describe the whole flow and it is built, tested on every scenario and kept running. Aviation Safety Data **1** trigger Aviation Safety Data **13** actions Fluent Support **2** triggers Fluent Support **10** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Aviation Safety Data and Fluent Support to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Aviation Safety Data and Fluent Support can do together ### From Aviation Safety Data to Fluent Support - When **New event** in Aviation Safety Data then **Add Tag to Ticket** in Fluent Support - When **New event** in Aviation Safety Data then **Create Customer** in Fluent Support ### From Fluent Support to Aviation Safety Data - When **New Customer** in Fluent Support then **Get event** in Aviation Safety Data - When **New Ticket** in Fluent Support then **Find drone sightings by state** in Aviation Safety Data Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Aviation Safety Data and Fluent Support ## Triggers and actions 3 triggers · 23 actions - Trigger **New event** Poll for newly published aviation safety occurrences. - Action **Find drone sightings by state** Get FAA drone sighting reports for one US state. - Action **Find laser strikes by airport** Get FAA laser incidents reported near one airport. - Action **Find laser strikes by state** Get FAA laser incidents reported for one US state. - Action **Find wildlife strikes by airport** Get FAA wildlife strikes reported for one airport. - Action **Find wildlife strikes by species** Get FAA wildlife strikes reported for one species. - Action **Get aircraft family safety stats** Get merged safety statistics for an aircraft family. - Action **Get airport** Look up airport reference data by ICAO ident or IATA code. - Action **Get event** Get one aviation safety occurrence with its sources and narrative references. - Action **Get narrative** Get a narrative by its source and the authority's own case id. - Action **List drone sightings** List global FAA UAS (drone) sighting reports. - Action **List events** List aviation safety occurrences with cursor pagination. - Action **List laser strikes** List global FAA reported laser incident aggregates. - Action **List wildlife strikes** List global FAA wildlife strike aggregates. - Trigger **New Customer** Triggers when a new customer is added in Fluent Support. - Trigger **New Ticket** Triggers when a new support ticket is created in Fluent Support. - Action **Add Tag to Ticket** Adds an existing tag to a Fluent Support ticket. - Action **Close Ticket** Closes a Fluent Support ticket. - Action **Create Customer** Creates a new customer in Fluent Support with their name, email, contact details and an optional note. - Action **Create Ticket** Creates a new support ticket in Fluent Support for an existing customer. - Action **Get Ticket** Returns a Fluent Support ticket with its customer, responses and details. - Action **List Customers** Returns the customers in your Fluent Support help desk, optionally filtered by a search term. - Action **List Tickets** Returns support tickets from Fluent Support, optionally matching a search term. - Action **Reopen Ticket** Reopens a closed Fluent Support ticket. - Action **Reply to Ticket** Adds an agent reply or internal note to a Fluent Support ticket, optionally closing the ticket. - Action **Update Ticket** Updates one property of a ticket — its priority, customer priority, assigned agent or product. ## Each app on its own - [ **Aviation Safety Data** Aviation Safety Data provides access to a corpus of over 164,000 aircraft accident and incident narratives...](https://apiant.ai/connections/aviation-safety-data) - [ **Fluent Support** WordPress helpdesk plugin for managing customer support tickets, with REST API and webhook integrations.](https://apiant.ai/connections/fluent-support) Reviews ## What our customers say ## More from Aviation Safety Data - [ **Aviation Safety Data to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/aviation-safety-data-to-hubspot) - [ **Aviation Safety Data to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/aviation-safety-data-to-salesforce) - [ **Aviation Safety Data to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/aviation-safety-data-to-slack) - [ **Aviation Safety Data to Google Sheets** Google Sheets](https://apiant.ai/connect/aviation-safety-data-to-google-sheets) - [ **Aviation Safety Data to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/aviation-safety-data-to-gmail) - [ **Aviation Safety Data to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/aviation-safety-data-to-google-calendar) ## More into Fluent Support - [ **NoteForms to Fluent Support** Create beautiful forms to fill your Notion databases.](https://apiant.ai/connect/noteforms-to-fluent-support) - [ **ActiveCampaign to Fluent Support** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-fluent-support) - [ **Airtable to Fluent Support** Organize anything with Airtable, a modern database created for everyone.](https://apiant.ai/connect/airtable-to-fluent-support) - [ **Asana to Fluent Support** Asana is a collaborative information manager for workspace.](https://apiant.ai/connect/asana-to-fluent-support) - [ **ClickUp to Fluent Support** ClickUp is an all-in-one app to plan, track, and manage your work in a beautifully intuitive environment.](https://apiant.ai/connect/clickup-to-fluent-support) - [ **Discord to Fluent Support** Discord is an all-in-one voice and text chat for gamers.](https://apiant.ai/connect/discord-to-fluent-support) Questions ## Aviation Safety Data and Fluent Support, answered ### ### What can start an automation from Aviation Safety Data? Any of Aviation Safety Data's 1 trigger in the catalog, including New event. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Fluent Support when something happens in Aviation Safety Data? Any of Fluent Support's 10 actions, including Create Customer, Create Ticket, Update Ticket and Add Tag to Ticket. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Fluent Support to Aviation Safety Data? Yes. When something happens in Fluent Support, your agent can act in Aviation Safety Data too. This page covers both directions: Fluent Support's triggers and Aviation Safety Data's actions are listed here as well. ### ### Do I have to build a connector for Aviation Safety Data or Fluent Support? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Aviation Safety Data and Fluent Support without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.