Integration
Connect Autotask to Softwium
When New Company fires in Autotask, your agent runs Add book in Softwium. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Autotask and Softwium to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Autotask can start in Softwium
When New Company in Autotask
then Add book in Softwium
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Autotask and Softwium
Triggers and actions 24 triggers · 29 actions
- New Company
Triggers when a new company is created.
- New Company "To Do" Event
Triggers when a new to-do is added to a company.
- New Configuration Item
Triggers when a new configuration item is created.
- New Contact
Triggers when a new contact is created.
- New Invoice
Triggers when a new invoice is created.
- New Opportunity
Triggers when a new opportunity is created.
- New or Updated Ticket Note
Triggers when a ticket note is created or updated.
- New Project
Triggers when a new project is created.
- New Quote
Triggers when a new quote is created.
- New Service Call
Triggers when a new service call is created.
- New Task
Triggers when a new project task is created.
- New Ticket
Triggers when a new ticket is created.
- New Time Entry
Triggers when a new time entry is created.
- Updated Company
Triggers when a company is updated.
- Updated Company "To Do" Event
Triggers when an existing company to-do is updated.
- Updated Configuration Item
Triggers when a configuration item is updated.
- Updated Contact
Triggers when a contact is updated.
- Updated Opportunity
Triggers when an opportunity is updated.
- Updated Project
Triggers when a project is updated.
- Updated Quote
Triggers when a quote is updated.
- Updated Service Call
Triggers when an existing service call is updated.
- Updated Task
Triggers when a project task is updated.
- Updated Ticket
Triggers when an existing ticket is updated.
- Updated Time Entry
Triggers when a time entry is updated.
- Find Company
Finds companies by ID, name or phone.
- Find Contact
Finds contacts by ID, email, name or company.
- Find Contract
Finds contracts by ID, company or name.
- Find Country
Finds countries by ID, code or name.
- Find Currency
Finds currencies by ID or code.
- Find Opportunity
Finds opportunities by ID, company or title.
- Find Quote
Finds quotes by ID, company, opportunity or name.
- Find Resource
Finds resources (users) by ID, email, username or last name.
- Find Ticket
Finds tickets by ID, ticket number, company or title.
- Add book
creates a new fake book, returns HTTP 201. Note: the vendor does not actually persist writes (test/mock API).
- Add currency
creates a new fake currency, returns HTTP 201. Note: the vendor does not actually persist writes (test/mock API).
- Add people
creates a new fake person record, returns HTTP 201. Note: the vendor does not actually persist writes (test/mock API).
- Add pokemon
creates a new fake pokemon, returns HTTP 201. Note: the vendor does not actually persist writes (test/mock API).
- Delete book
deletes the fake book with the given ID. Note: the vendor does not actually persist writes (test/mock API).
- Delete currency
deletes the fake currency with the given ID. Note: the vendor does not actually persist writes (test/mock API).
- Delete people
deletes the fake person record with the given ID. Note: the vendor does not actually persist writes (test/mock API).
- Delete pokemon
deletes the fake pokemon with the given ID. Note: the vendor does not actually persist writes (test/mock API).
- Get book
returns the fake book with the given ID, or HTTP 404 if not found.
- Get currency
returns the fake currency with the given ID, or HTTP 404 if not found.
- Get people
returns the fake person record with the given ID, or HTTP 404 if not found.
- Get pokemon
returns the fake pokemon with the given ID, or HTTP 404 if not found.
- List books
returns all fake books (optional ?limit=N query param to cap the count). Read-only test data, no auth.
- List currencies
returns all fake currencies (optional ?limit=N query param to cap the count). Read-only test data, no auth.
- List peoples
returns all fake people records (optional ?limit=N query param to cap the count). Read-only test data, no auth.
- List pokemons
returns all fake pokemon records (optional ?limit=N query param to cap the count). Read-only test data, no auth.
- Update book
partially updates the fake book with the given ID. Note: the vendor does not actually persist writes (test/mock API).
- Update currency
partially updates the fake currency with the given ID. Note: the vendor does not actually persist writes (test/mock API).
- Update people
partially updates the fake person record with the given ID. Note: the vendor does not actually persist writes (test/mock API).
- Update pokemon
partially updates the fake pokemon with the given ID. Note: the vendor does not actually persist writes (test/mock API).
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
Autotask and Softwium, answered
What can start an automation from Autotask?
Any of Autotask's 24 triggers in the catalog, including New Company, New Company "To Do" Event, New Configuration Item and New Contact. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Softwium when something happens in Autotask?
Any of Softwium's 20 actions, including Update book, Update currency, Update people and Update pokemon. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Softwium to Autotask?
Softwium has no triggers in the catalog today, so automations start in Autotask. If you need the other direction, ask: your agent reads Softwium's API documentation and adds it.
Do I have to build a connector for Autotask or Softwium?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Autotask and Softwium without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.