Integration
Connect Autotask and Files.com
When New Company fires in Autotask, your agent runs Add User to Group in Files.com, or Automation Run Completed in Files.com to Find Contact in Autotask. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Autotask and Files.com to do together?
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Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Autotask and Files.com can do together
From Autotask to Files.com
When New Company in Autotask
then Add User to Group in Files.com
When New Company "To Do" Event in Autotask
then Update User in Files.com
From Files.com to Autotask
When Automation Run Completed in Files.com
then Find Contact in Autotask
When Group Created in Files.com
then Find Company in Autotask
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Autotask and Files.com
Triggers and actions 31 triggers · 25 actions
Trigger
New CompanyTriggers when a new company is created.
Trigger
New Company "To Do" EventTriggers when a new to-do is added to a company.
Trigger
New Configuration ItemTriggers when a new configuration item is created.
Trigger
New ContactTriggers when a new contact is created.
Trigger
New InvoiceTriggers when a new invoice is created.
Trigger
New OpportunityTriggers when a new opportunity is created.
Trigger
New or Updated Ticket NoteTriggers when a ticket note is created or updated.
Trigger
New ProjectTriggers when a new project is created.
Trigger
New QuoteTriggers when a new quote is created.
Trigger
New Service CallTriggers when a new service call is created.
Trigger
New TaskTriggers when a new project task is created.
Trigger
New TicketTriggers when a new ticket is created.
Trigger
New Time EntryTriggers when a new time entry is created.
Trigger
Updated CompanyTriggers when a company is updated.
Trigger
Updated Company "To Do" EventTriggers when an existing company to-do is updated.
Trigger
Updated Configuration ItemTriggers when a configuration item is updated.
Trigger
Updated ContactTriggers when a contact is updated.
Trigger
Updated OpportunityTriggers when an opportunity is updated.
Trigger
Updated ProjectTriggers when a project is updated.
Trigger
Updated QuoteTriggers when a quote is updated.
Trigger
Updated Service CallTriggers when an existing service call is updated.
Trigger
Updated TaskTriggers when a project task is updated.
Trigger
Updated TicketTriggers when an existing ticket is updated.
Trigger
Updated Time EntryTriggers when a time entry is updated.
Action
Find CompanyFinds companies by ID, name or phone.
Action
Find ContactFinds contacts by ID, email, name or company.
Action
Find ContractFinds contracts by ID, company or name.
Action
Find CountryFinds countries by ID, code or name.
Action
Find CurrencyFinds currencies by ID or code.
Action
Find OpportunityFinds opportunities by ID, company or title.
Action
Find QuoteFinds quotes by ID, company, opportunity or name.
Action
Find ResourceFinds resources (users) by ID, email, username or last name.
Action
Find TicketFinds tickets by ID, ticket number, company or title.
Trigger
Automation Run CompletedTriggered when a run of the selected Files.com automation finishes, whether it succeeded, failed or was canceled. Each run is reported once, after it completes.
Trigger
File DeletedTriggered when a file or folder is deleted in Files.com. Reports the path that was deleted and who deleted it.
Trigger
Group CreatedTriggered when a new group is created in Files.com. Reports the group's name, members and login permissions.
Trigger
New File or Folder CreatedTriggered when a file or folder is created in Files.com, whether uploaded, copied or created by an automation. Reports the new path and who created it.
Trigger
New File UploadedTriggered when a new file appears in the folder you choose. Reports the file's path, name, size and last-modified time.
Trigger
Share Link CreatedTriggered when a new share link is created in Files.com. Reports the link's public address, what it shares and when it expires.
Trigger
User CreatedTriggered when a new user is created in Files.com. Reports the user's name, username, email and login permissions.
Action
Add User to GroupAdds an existing Files.com user to a group, optionally as a group administrator. Returns the new group membership, including the group name and the user's username.
Action
Copy FileCopies a file or folder in Files.com to a new path, leaving the original in place. Returns the copy status, plus a migration ID when a large copy continues in the background.
Action
Create FolderCreates a folder at the given path in Files.com, optionally creating any missing parent folders. Returns the new folder's path, name and creation details.
Action
Create GroupCreates a group in Files.com, optionally with its starting members, group administrators and login-protocol permissions. Returns the new group including its ID.
Action
Create Share LinkCreates a public share link for one or more files or folders in Files.com, optionally password-protected, expiring or use-limited. Returns the link's public address.
Action
Delete FileDeletes a file or folder from Files.com at the given path. Deleting a folder that still has contents requires the recursive option.
Action
Delete FolderDeletes a folder from Files.com at the given path. Use the recursive option to delete a folder that still has files or subfolders in it.
Action
Delete GroupDeletes a group from Files.com by its ID. The group's members keep their own accounts; only the group is removed.
Action
Delete UserDeletes a user from Files.com by their ID, removing their access to the site.
Action
Download FileGets a temporary download address for a file in Files.com, along with the file's name, size and checksums. Pass the download address to a later step to fetch or attach the file.
Action
List Folder ContentsLists the files and folders inside a Files.com folder, with each item's path, name, type, size and last-modified time.
Action
Move FileMoves or renames a file or folder in Files.com to a new path. The original path no longer exists afterwards.
Action
Remove User from GroupRemoves a user from a Files.com group. Looks up the membership for the group and user you name, then removes it.
Action
Run AutomationStarts a run of the Files.com automation you choose, the same as pressing Run in Files.com. The run continues in the background.
Action
Update UserUpdates a Files.com user's details, login permissions and access settings. Fields you leave blank keep their current values.
Action
Upload FileUploads a file into Files.com at the path you choose, fetching the bytes from the file's web address. Returns the stored file's path, name and size.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Autotask and Files.com, answered
What can start an automation from Autotask?
Any of Autotask's 24 triggers in the catalog, including New Company, New Company "To Do" Event, New Configuration Item and New Contact. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Files.com when something happens in Autotask?
Any of Files.com's 16 actions, including Create Folder, Create Group, Create Share Link and Update User. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Files.com to Autotask?
Yes. When something happens in Files.com, your agent can act in Autotask too. This page covers both directions: Files.com's triggers and Autotask's actions are listed here as well.
Do I have to build a connector for Autotask or Files.com?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Autotask and Files.com without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.