--- title: "Connect Autotask to Facebook - APIANT.ai" description: "When \"New Company\" fires in Autotask, your agent runs \"Send Media Message\" in Facebook." canonical: "https://apiant.ai/connect/autotask-to-facebook" --- # Connect Autotask to Facebook When **New Company** fires in [Autotask](https://apiant.ai/connections/autotask), your agent runs **Send Media Message** in [Facebook](https://apiant.ai/connections/facebook). Describe the whole flow and it is built, tested on every scenario and kept running. Autotask **24** triggers Autotask **9** actions Facebook **37** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Autotask and Facebook to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Autotask can start in Facebook - When **New Company** in Autotask then **Send Media Message** in Facebook - When **New Company "To Do" Event** in Autotask then **Send Message** in Facebook Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Autotask and Facebook ## Triggers and actions 24 triggers · 46 actions - Trigger **New Company** Triggers when a new company is created. - Trigger **New Company "To Do" Event** Triggers when a new to-do is added to a company. - Trigger **New Configuration Item** Triggers when a new configuration item is created. - Trigger **New Contact** Triggers when a new contact is created. - Trigger **New Invoice** Triggers when a new invoice is created. - Trigger **New Opportunity** Triggers when a new opportunity is created. - Trigger **New or Updated Ticket Note** Triggers when a ticket note is created or updated. - Trigger **New Project** Triggers when a new project is created. - Trigger **New Quote** Triggers when a new quote is created. - Trigger **New Service Call** Triggers when a new service call is created. - Trigger **New Task** Triggers when a new project task is created. - Trigger **New Ticket** Triggers when a new ticket is created. - Trigger **New Time Entry** Triggers when a new time entry is created. - Trigger **Updated Company** Triggers when a company is updated. - Trigger **Updated Company "To Do" Event** Triggers when an existing company to-do is updated. - Trigger **Updated Configuration Item** Triggers when a configuration item is updated. - Trigger **Updated Contact** Triggers when a contact is updated. - Trigger **Updated Opportunity** Triggers when an opportunity is updated. - Trigger **Updated Project** Triggers when a project is updated. - Trigger **Updated Quote** Triggers when a quote is updated. - Trigger **Updated Service Call** Triggers when an existing service call is updated. - Trigger **Updated Task** Triggers when a project task is updated. - Trigger **Updated Ticket** Triggers when an existing ticket is updated. - Trigger **Updated Time Entry** Triggers when a time entry is updated. - Action **Find Company** Finds companies by ID, name or phone. - Action **Find Contact** Finds contacts by ID, email, name or company. - Action **Find Contract** Finds contracts by ID, company or name. - Action **Find Country** Finds countries by ID, code or name. - Action **Find Currency** Finds currencies by ID or code. - Action **Find Opportunity** Finds opportunities by ID, company or title. - Action **Find Quote** Finds quotes by ID, company, opportunity or name. - Action **Find Resource** Finds resources (users) by ID, email, username or last name. - Action **Find Ticket** Finds tickets by ID, ticket number, company or title. - Action **Create Comment** Creates a comment on a facebook post or replies to an existing comment. - Action **Create Multi Photo Post** Publish one Facebook Page feed post containing one or more photos from public URLs. The action first uploads every photo with published=false, then creates one /feed post with those photo IDs as attached_media. If any upload fails, the feed post is not created; earlier uploads can remain unpublished on Facebook temporarily. This action publishes immediately and does not add photos to an existing album. - Action **Create Photo Post** Posts a photo from a URL to a Facebook Page, with an optional caption. - Action **Create Post** Creates a new post on a facebook page. - Action **Create Video Post** Posts a video to a Facebook Page from a video URL, published right away or scheduled. - Action **Delete Comment** Deletes a facebook comment. - Action **Delete Post** Deletes a facebook page post. - Action **Get Comment** Returns one comment on a Facebook Page post. - Action **Get Comments** Retrieves comments from a facebook post or comment (for replies). - Action **Get Conversation Messages** Retrieves messages from a specific conversation. - Action **Get Graph Object** Read caller-selected fields from an identified Facebook Graph node using permissions already granted to the connection. - Action **Get Graph Objects** Read caller-selected fields from multiple Facebook Graph nodes in one batch request and return successes and failures keyed by requested object ID. - Action **Get Message Details** Retrieves details of a specific message sent or received by the page. - Action **Get Page Details** Fetches details about a specific facebook page. - Action **Get Page Insights** Retrieves analytics and insights for a facebook page. - Action **Get Page Photos** Returns the photos on a Facebook Page. - Action **Get Page Posts** Retrieves posts from a facebook page. - Action **Get Page Roles** Retrieves a list of people and their tasks/roles on a facebook page. - Action **Get Page Tagged Posts** Retrieves posts where a Facebook Page is tagged or mentioned. Use when monitoring brand mentions or tracking posts that tag your Page but don't appear on your Page's own feed. - Action **Get Page Videos** Retrieves videos from a facebook page. - Action **Get Photo** Reads a single Facebook photo by id, using the Page access token for the given page_id. Use as the read-back for a photo upload. - Action **Get Post** Retrieves details of a specific facebook post. - Action **Get Post Insights** Returns performance metrics for a Facebook Page post, such as impressions and clicks. - Action **Get Post Reactions** Returns the reactions on a Facebook Page post, with a total per reaction type. - Action **Get User Pages** Retrieves a list of pages the user manages, including tasks and access tokens. - Action **Like Post Or Comment** Likes a facebook post or comment. - Action **List Page Stories** List photo and video stories published by a Facebook Page. - Action **List Published Page Posts** List posts published by a Facebook Page, excluding unpublished posts. - Action **Refresh Url Scrape** Ask Facebook to rescrape a public HTTP or HTTPS URL, optionally returning requested URL metadata fields. - Action **Search Geographic Targeting Locations** Find current geographic keys accepted by Meta ad targeting. - Action **Send Media Message** Sends a media message (image, video, audio, or file) from the page to a user. - Action **Send Message** Sends a text message from the page to a user via messenger. - Action **Unlike Post Or Comment** Removes a like from a facebook post or comment. - Action **Update Comment** Updates an existing facebook comment. - Action **Update Page Settings** Updates a Facebook Page's About text, description, contact details or website. - Action **Update Post** Updates an existing facebook page post. - Action **Upload Photos Batch** Uploads several photos from URLs to a Facebook Page or one of its albums in one step. ## Each app on its own - [ **Autotask** Autotask provides an IT business management solution that combines service desk, CRM, projects, time and...](https://apiant.ai/connections/autotask) - [ **Facebook** Facebook is a social media and advertising platform used by individuals and businesses to connect, share...](https://apiant.ai/connections/facebook) Reviews ## What our customers say ## More from Autotask - [ **Autotask to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/autotask-to-hubspot) - [ **Autotask to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/autotask-to-salesforce) - [ **Autotask to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/autotask-to-slack) - [ **Autotask to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/autotask-to-google-sheets) - [ **Autotask to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/autotask-to-gmail) - [ **Autotask to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/autotask-to-google-calendar) ## More into Facebook - [ **HubSpot to Facebook** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-facebook) - [ **Salesforce to Facebook** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-facebook) - [ **Slack to Facebook** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-facebook) - [ **Google Sheets to Facebook** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-facebook) - [ **Gmail to Facebook** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-facebook) - [ **Google Calendar to Facebook** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-facebook) Questions ## Autotask and Facebook, answered ### ### What can start an automation from Autotask? Any of Autotask's 24 triggers in the catalog, including New Company, New Company "To Do" Event, New Configuration Item and New Contact. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Facebook when something happens in Autotask? Any of Facebook's 37 actions, including Create Comment, Create Multi Photo Post, Create Photo Post and Create Post. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Facebook to Autotask? Facebook has no triggers in the catalog today, so automations start in Autotask. If you need the other direction, ask: your agent reads Facebook's API documentation and adds it. ### ### Do I have to build a connector for Autotask or Facebook? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Autotask and Facebook without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.