Integration
Connect Autotask and Discord
When New Company fires in Autotask, your agent runs Send Channel Message in Discord, or New Forum Message in Discord to Find Contact in Autotask. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Autotask and Discord to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Autotask and Discord can do together
From Autotask to Discord
When New Company in Autotask
then Send Channel Message in Discord
When New Company "To Do" Event in Autotask
then Send Direct Message in Discord
From Discord to Autotask
When New Forum Message in Discord
then Find Contact in Autotask
When New Forum Post in Discord
then Find Company in Autotask
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Autotask and Discord
Triggers and actions 31 triggers · 31 actions
Trigger
New CompanyTriggers when a new company is created.
Trigger
New Company "To Do" EventTriggers when a new to-do is added to a company.
Trigger
New Configuration ItemTriggers when a new configuration item is created.
Trigger
New ContactTriggers when a new contact is created.
Trigger
New InvoiceTriggers when a new invoice is created.
Trigger
New OpportunityTriggers when a new opportunity is created.
Trigger
New or Updated Ticket NoteTriggers when a ticket note is created or updated.
Trigger
New ProjectTriggers when a new project is created.
Trigger
New QuoteTriggers when a new quote is created.
Trigger
New Service CallTriggers when a new service call is created.
Trigger
New TaskTriggers when a new project task is created.
Trigger
New TicketTriggers when a new ticket is created.
Trigger
New Time EntryTriggers when a new time entry is created.
Trigger
Updated CompanyTriggers when a company is updated.
Trigger
Updated Company "To Do" EventTriggers when an existing company to-do is updated.
Trigger
Updated Configuration ItemTriggers when a configuration item is updated.
Trigger
Updated ContactTriggers when a contact is updated.
Trigger
Updated OpportunityTriggers when an opportunity is updated.
Trigger
Updated ProjectTriggers when a project is updated.
Trigger
Updated QuoteTriggers when a quote is updated.
Trigger
Updated Service CallTriggers when an existing service call is updated.
Trigger
Updated TaskTriggers when a project task is updated.
Trigger
Updated TicketTriggers when an existing ticket is updated.
Trigger
Updated Time EntryTriggers when a time entry is updated.
Action
Find CompanyFinds companies by ID, name or phone.
Action
Find ContactFinds contacts by ID, email, name or company.
Action
Find ContractFinds contracts by ID, company or name.
Action
Find CountryFinds countries by ID, code or name.
Action
Find CurrencyFinds currencies by ID or code.
Action
Find OpportunityFinds opportunities by ID, company or title.
Action
Find QuoteFinds quotes by ID, company, opportunity or name.
Action
Find ResourceFinds resources (users) by ID, email, username or last name.
Action
Find TicketFinds tickets by ID, ticket number, company or title.
Trigger
New Forum MessageTriggers when a new Message is created on a Forum Post.
Trigger
New Forum PostTriggers when a new Post is created on a Forum.
Trigger
New MentionTriggers when a User or Role is mentioned.
Trigger
New Message Posted to ChannelTriggers when a new message is posted to a specific text channel.
Trigger
New Reaction on MessageTriggers when a new Reaction is added to a Message.
Trigger
New User AddedTriggers when a new user joins the Discord Server.
Trigger
Role Assigned to UserTriggers when a role is assigned to a user.
Action
Add Reaction to MessageReact to a message in a channel with an emoji. Writer sibling for the New Reaction on Message trigger.
Action
Add Roleassign a role to a user
Action
Create ChannelCreate a new channel in a server.
Action
Create new Forum PostCreate a new Post on a Forum Channel.
Action
Create RoleCreate a new role in a server.
Action
Delete ChannelDelete or close a channel.
Action
Delete MessageDelete a message from a channel.
Action
Find ChannelFind an existing channel by name.
Action
Find UserFind an existing user by name.
Action
Get MessageRetrieve a specific message from a channel by id.
Action
Get Server MemberGet one member of a Discord server, including the roles they currently hold.
Action
List Active ThreadsList the threads and forum posts currently active in a Discord server.
Action
List MessagesList the most recent messages in a Discord channel, newest first.
Action
List ReactionsList the people who reacted to a message with a given emoji.
Action
List RolesList every role defined in a Discord server, so you can pick the Role ID an operation needs.
Action
List ServersList the Discord servers (guilds) the APIANT bot has been added to. Use it to get the Server ID every other Discord operation asks for.
Action
Remove User RoleRemove a chosen role from the specified user.
Action
Rename ChannelRename a channel to a specific name you choose.
Action
Send Channel MessagePost a new message to a specific #channel you choose.
Action
Send Direct MessageSend a direct message to a specific user.
Action
Send message in Forum PostSend a new message in a specific Forum Post.
Action
Update MessageEdit the content of a previously sent message.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Autotask and Discord, answered
What can start an automation from Autotask?
Any of Autotask's 24 triggers in the catalog, including New Company, New Company "To Do" Event, New Configuration Item and New Contact. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Discord when something happens in Autotask?
Any of Discord's 22 actions, including Create Channel, Create new Forum Post, Create Role and Send Channel Message. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Discord to Autotask?
Yes. When something happens in Discord, your agent can act in Autotask too. This page covers both directions: Discord's triggers and Autotask's actions are listed here as well.
Do I have to build a connector for Autotask or Discord?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Autotask and Discord without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.