Integration
Connect Autotask and Commerce Layer
When New Company fires in Autotask, your agent runs Add Customer Address in Commerce Layer, or New Attachment in Commerce Layer to Find Contact in Autotask. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Autotask and Commerce Layer to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Autotask and Commerce Layer can do together
From Autotask to Commerce Layer
When New Company in Autotask
then Add Customer Address in Commerce Layer
When New Company "To Do" Event in Autotask
then Add Customer Password Reset in Commerce Layer
From Commerce Layer to Autotask
When New Attachment in Commerce Layer
then Find Contact in Autotask
When New Customer in Commerce Layer
then Find Company in Autotask
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Autotask and Commerce Layer
Triggers and actions 37 triggers · 37 actions
Trigger
New CompanyTriggers when a new company is created.
Trigger
New Company "To Do" EventTriggers when a new to-do is added to a company.
Trigger
New Configuration ItemTriggers when a new configuration item is created.
Trigger
New ContactTriggers when a new contact is created.
Trigger
New InvoiceTriggers when a new invoice is created.
Trigger
New OpportunityTriggers when a new opportunity is created.
Trigger
New or Updated Ticket NoteTriggers when a ticket note is created or updated.
Trigger
New ProjectTriggers when a new project is created.
Trigger
New QuoteTriggers when a new quote is created.
Trigger
New Service CallTriggers when a new service call is created.
Trigger
New TaskTriggers when a new project task is created.
Trigger
New TicketTriggers when a new ticket is created.
Trigger
New Time EntryTriggers when a new time entry is created.
Trigger
Updated CompanyTriggers when a company is updated.
Trigger
Updated Company "To Do" EventTriggers when an existing company to-do is updated.
Trigger
Updated Configuration ItemTriggers when a configuration item is updated.
Trigger
Updated ContactTriggers when a contact is updated.
Trigger
Updated OpportunityTriggers when an opportunity is updated.
Trigger
Updated ProjectTriggers when a project is updated.
Trigger
Updated QuoteTriggers when a quote is updated.
Trigger
Updated Service CallTriggers when an existing service call is updated.
Trigger
Updated TaskTriggers when a project task is updated.
Trigger
Updated TicketTriggers when an existing ticket is updated.
Trigger
Updated Time EntryTriggers when a time entry is updated.
Action
Find CompanyFinds companies by ID, name or phone.
Action
Find ContactFinds contacts by ID, email, name or company.
Action
Find ContractFinds contracts by ID, company or name.
Action
Find CountryFinds countries by ID, code or name.
Action
Find CurrencyFinds currencies by ID or code.
Action
Find OpportunityFinds opportunities by ID, company or title.
Action
Find QuoteFinds quotes by ID, company, opportunity or name.
Action
Find ResourceFinds resources (users) by ID, email, username or last name.
Action
Find TicketFinds tickets by ID, ticket number, company or title.
Trigger
New AttachmentTriggers when a new Attachment is created.
Trigger
New CustomerTriggers when a new Customer is created.
Trigger
New Customer Address EventTriggers when a customer address is created.
Trigger
New Customer Password Reset EventTriggers when a customer password reset is requested.
Trigger
New Customer Subscription EventTriggers when a given customer_subscription event (one of create or destroy) is fired.
Trigger
New PriceTriggers when a new Price is created.
Trigger
New Price ImportFires when a new price import is created in Commerce Layer.
Trigger
New Price ListTriggers when a new Price List is created.
Trigger
New Shipping CategoryTriggers when a Shipping Category is created.
Trigger
New SKUTriggers when a new SKU is created.
Trigger
New SKU ImportTriggers when a new SKU import is created.
Trigger
New Stock Item ImportTriggers when a new Stock Item import is created.
Trigger
New Stock Transfer EventTriggers when a given stock transfer event (one of create, upocoming, picking, in_transit, complete, cancel is fired).
Action
Add Customer AddressAdds an existing address to a customer's address book.
Action
Add Customer Password ResetRequests a password reset for a customer, returning the reset token to send them.
Action
Add Customer SubscriptionSubscribes a customer email to a list, identified by a reference such as a newsletter id.
Action
Add Stock TransferMoves a quantity of a SKU from one stock location to another.
Action
Balance Change Gift CardChange balance of a gift card.
Action
Create AddressCreates a postal address that can be attached to customers, orders and stock locations.
Action
Create AttachmentCreates a new Attachment.
Action
Create CustomerCreates a new Customer.
Action
Create Gift CardCreates a new Gift Card.
Action
Create Price ImportCreates a new Price Import.
Action
Create Price ListCreates a new Price List.
Action
Create SKUCreates a new SKU.
Action
Find AttachmentFinds a Attachment by name.
Action
Find CustomerFinds a customer by id or reference.
Action
Find Gift CardFinds a gift card by id or reference.
Action
Find PriceFinds a price by price list.
Action
Find Price ImportFinds a Price Import by status.
Action
Find Price ListFinds a Price List by name.
Action
Find Shipping CategoryFinds an Shipping Category by name.
Action
Find SKUFinds an SKU by code.
Action
Find SKU ImportFinds an SKU Import by status.
Action
Find Stock Item ImportFinds a Stock Item Import by status.
Action
Get AddressRetrieves one address by id.
Action
Get Customer AddressRetrieves one customer address link by id.
Action
Get Customer Password ResetRetrieves a customer password reset by id, returning customer_email, reset_password_token and reset_password_at.
Action
Get Customer SubscriptionRetrieves one customer subscription by id.
Action
Get Stock TransferRetrieves one stock transfer by id.
Action
Update Customer ReferenceUpdate customer data setting external identifier.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Autotask and Commerce Layer, answered
What can start an automation from Autotask?
Any of Autotask's 24 triggers in the catalog, including New Company, New Company "To Do" Event, New Configuration Item and New Contact. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Commerce Layer when something happens in Autotask?
Any of Commerce Layer's 28 actions, including Create Address, Create Attachment, Create Customer and Create Gift Card. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Commerce Layer to Autotask?
Yes. When something happens in Commerce Layer, your agent can act in Autotask too. This page covers both directions: Commerce Layer's triggers and Autotask's actions are listed here as well.
Do I have to build a connector for Autotask or Commerce Layer?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Autotask and Commerce Layer without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.