--- title: "Connect Autotask and BotMape - APIANT.ai" description: "When \"New Company\" fires in Autotask, your agent runs \"Create Lead\" in BotMape, or \"New Lead Captured\" in BotMape to \"Find Contact\" in Autotask." canonical: "https://apiant.ai/connect/autotask-to-botmape" --- # Connect Autotask and BotMape When **New Company** fires in [Autotask](https://apiant.ai/connections/autotask), your agent runs **Create Lead** in [BotMape](https://apiant.ai/connections/botmape), or **New Lead Captured** in BotMape to **Find Contact** in Autotask. Describe the whole flow and it is built, tested on every scenario and kept running. Autotask **24** triggers Autotask **9** actions BotMape **1** trigger BotMape **8** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Autotask and BotMape to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Autotask and BotMape can do together ### From Autotask to BotMape - When **New Company** in Autotask then **Create Lead** in BotMape - When **New Company "To Do" Event** in Autotask then **Add agent** in BotMape ### From BotMape to Autotask - When **New Lead Captured** in BotMape then **Find Contact** in Autotask - When **New Lead Captured** in BotMape then **Find Company** in Autotask Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Autotask and BotMape ## Triggers and actions 25 triggers · 17 actions - Trigger **New Company** Triggers when a new company is created. - Trigger **New Company "To Do" Event** Triggers when a new to-do is added to a company. - Trigger **New Configuration Item** Triggers when a new configuration item is created. - Trigger **New Contact** Triggers when a new contact is created. - Trigger **New Invoice** Triggers when a new invoice is created. - Trigger **New Opportunity** Triggers when a new opportunity is created. - Trigger **New or Updated Ticket Note** Triggers when a ticket note is created or updated. - Trigger **New Project** Triggers when a new project is created. - Trigger **New Quote** Triggers when a new quote is created. - Trigger **New Service Call** Triggers when a new service call is created. - Trigger **New Task** Triggers when a new project task is created. - Trigger **New Ticket** Triggers when a new ticket is created. - Trigger **New Time Entry** Triggers when a new time entry is created. - Trigger **Updated Company** Triggers when a company is updated. - Trigger **Updated Company "To Do" Event** Triggers when an existing company to-do is updated. - Trigger **Updated Configuration Item** Triggers when a configuration item is updated. - Trigger **Updated Contact** Triggers when a contact is updated. - Trigger **Updated Opportunity** Triggers when an opportunity is updated. - Trigger **Updated Project** Triggers when a project is updated. - Trigger **Updated Quote** Triggers when a quote is updated. - Trigger **Updated Service Call** Triggers when an existing service call is updated. - Trigger **Updated Task** Triggers when a project task is updated. - Trigger **Updated Ticket** Triggers when an existing ticket is updated. - Trigger **Updated Time Entry** Triggers when a time entry is updated. - Action **Find Company** Finds companies by ID, name or phone. - Action **Find Contact** Finds contacts by ID, email, name or company. - Action **Find Contract** Finds contracts by ID, company or name. - Action **Find Country** Finds countries by ID, code or name. - Action **Find Currency** Finds currencies by ID or code. - Action **Find Opportunity** Finds opportunities by ID, company or title. - Action **Find Quote** Finds quotes by ID, company, opportunity or name. - Action **Find Resource** Finds resources (users) by ID, email, username or last name. - Action **Find Ticket** Finds tickets by ID, ticket number, company or title. - Trigger **New Lead Captured** Triggers when a new lead is captured — either from a chat conversation or added manually. - Action **Add agent** Create a new AI agent with custom configuration and personality. - Action **Add knowledge base entry** Add training content (FAQ, documentation, policies) to an AI agent; auto-embedded. - Action **Create Lead** Creates a new lead in your CRM. Use this to push leads from other tools into your CRM automatically. - Action **Delete knowledge base entry** Remove a specific knowledge entry from an AI agent's training data. - Action **Get agent** Retrieve detailed information about a specific AI agent by ID. - Action **List agents** Get all AI agents owned by the authenticated user with their configurations. - Action **List knowledge base entries** Retrieve all knowledge base entries that train an AI agent's responses. - Action **Update agent** Update an existing AI agent's configuration, personality, or appearance. ## Each app on its own - [ **Autotask** Autotask provides an IT business management solution that combines service desk, CRM, projects, time and...](https://apiant.ai/connections/autotask) - [ **BotMape** BotMape is a no-code AI agent platform that helps businesses create, train, and deploy custom AI-powered...](https://apiant.ai/connections/botmape) Reviews ## What our customers say ## More from Autotask - [ **Autotask to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/autotask-to-hubspot) - [ **Autotask to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/autotask-to-salesforce) - [ **Autotask to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/autotask-to-slack) - [ **Autotask to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/autotask-to-google-sheets) - [ **Autotask to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/autotask-to-gmail) - [ **Autotask to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/autotask-to-google-calendar) ## More into BotMape - [ **ActiveCampaign to BotMape** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-botmape) - [ **Airtable to BotMape** Organize anything with Airtable, a modern database created for everyone.](https://apiant.ai/connect/airtable-to-botmape) - [ **Asana to BotMape** Asana is a collaborative information manager for workspace.](https://apiant.ai/connect/asana-to-botmape) - [ **2Chat to BotMape** 2Chat is a conversational commerce automation tool for WhatsApp, Instagram, Messenger, and SMS.](https://apiant.ai/connect/2chat-to-botmape) - [ **3Scribe to BotMape** 3Scribe is the most accurate, automated text transcription available.](https://apiant.ai/connect/3scribe-to-botmape) - [ **5pm to BotMape** 5pm is an online project management tool for teams.](https://apiant.ai/connect/5pm-to-botmape) Questions ## Autotask and BotMape, answered ### ### What can start an automation from Autotask? Any of Autotask's 24 triggers in the catalog, including New Company, New Company "To Do" Event, New Configuration Item and New Contact. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in BotMape when something happens in Autotask? Any of BotMape's 8 actions, including Create Lead, Update agent, Add agent and Add knowledge base entry. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from BotMape to Autotask? Yes. When something happens in BotMape, your agent can act in Autotask too. This page covers both directions: BotMape's triggers and Autotask's actions are listed here as well. ### ### Do I have to build a connector for Autotask or BotMape? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Autotask and BotMape without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.