--- title: "Connect Atera and shipcloud - APIANT.ai" description: "When \"New Alert Created\" fires in Atera, your agent runs \"Add order\" in shipcloud, or \"New Shipment Status\" in shipcloud to \"Add Customer/Site\" in Atera." canonical: "https://apiant.ai/connect/atera-to-shipcloud" --- # Connect Atera and shipcloud When **New Alert Created** fires in [Atera](https://apiant.ai/connections/atera), your agent runs **Add order** in [shipcloud](https://apiant.ai/connections/shipcloud), or **New Shipment Status** in shipcloud to **Add Customer/Site** in Atera. Describe the whole flow and it is built, tested on every scenario and kept running. Atera **5** triggers Atera **3** actions shipcloud **1** trigger shipcloud **16** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Atera and shipcloud to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Atera and shipcloud can do together ### From Atera to shipcloud - When **New Alert Created** in Atera then **Add order** in shipcloud - When **New Customer Created** in Atera then **Add address** in shipcloud ### From shipcloud to Atera - When **New Shipment Status** in shipcloud then **Add Customer/Site** in Atera - When **New Shipment Status** in shipcloud then **Find Ticket** in Atera Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Atera and shipcloud ## Triggers and actions 6 triggers · 19 actions - Trigger **Alert Resolved** Triggers when an alert is resolved (closed) in Atera. - Trigger **New Alert Created** Triggers when a new alert is created in Atera. - Trigger **New Customer Created** Triggers when a new customer (site) is created in Atera. - Trigger **New Ticket Created** Triggers when a new ticket is created in Atera. - Trigger **Ticket Status Changed** Triggers when a ticket's status changes in Atera. - Action **Add Customer/Site** Creates a new customer (site) in Atera. - Action **Find Alert** Returns one Atera alert by its ID. - Action **Find Ticket** Returns one Atera ticket by its ID. - Trigger **New Shipment Status** Triggers when a shipcloud shipment changes status (label created, picked up, in transit, delivered, deleted and more). - Action **Add address** Creates a new address in your shipcloud address book, ready to use as a shipment's sender or recipient. - Action **Add order** Creates an order in shipcloud with its delivery address and line items, so shipments can later be associated with it. - Action **Add pickup request** Requests a carrier pickup for your shipments, either all shipments not yet picked up or only the ones you list. - Action **Create Shipment** Creates a shipment in shipcloud and, optionally, books the shipping label with the carrier. - Action **Create Shipment Quote** Returns the price a carrier would charge for shipping a package between two addresses, without creating a shipment. - Action **Delete shipment** Deletes a shipment. Prepared shipments can be deleted any time; shipments with a label only before the carrier's cutoff time. - Action **Find Shipment** Finds shipments matching a reference number, tracking number, carrier, status or creation date range. - Action **Get address** Returns a saved address from your shipcloud address book by its id. - Action **Get order** Returns an order previously sent to shipcloud, including its delivery address and line items. - Action **Get pickup request** Returns a pickup request, including its carrier, pickup time window, pickup address and included shipments. - Action **Get shipment** Returns the details of a single shipment, including its carrier, tracking information, label and addresses. - Action **List addresses** Returns the addresses saved in your shipcloud account, optionally filtered by name, company, street, city, postal code, country or phone. - Action **List carriers** Returns the carriers available to your shipcloud account, with their services, package types, additional services and label formats. - Action **List orders** Returns the orders previously created in your shipcloud account, including delivery address and line items. - Action **List shipments** Returns the shipments in your shipcloud account, optionally filtered by carrier, tracking number, reference number, service, type, source, tracking status or creation time. - Action **Update shipment** Updates an existing shipment, such as its addresses, package, carrier or service, and can create its shipping label. ## Each app on its own - [ **Atera** Atera is an all-in-one IT management platform powered by Action AI to manage, patch, and secure every...](https://apiant.ai/connections/atera) - [ **shipcloud** Shipcloud is a shipping service provider for creating shipping labels as well as tracking shipments.](https://apiant.ai/connections/shipcloud) Reviews ## What our customers say ## More from Atera - [ **Atera to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/atera-to-hubspot) - [ **Atera to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/atera-to-salesforce) - [ **Atera to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/atera-to-slack) - [ **Atera to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/atera-to-google-sheets) - [ **Atera to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/atera-to-gmail) - [ **Atera to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/atera-to-google-calendar) ## More into shipcloud - [ **Intercom to shipcloud** Intercom is a customer communications platform for support, engagement, and marketing.](https://apiant.ai/connect/intercom-to-shipcloud) - [ **HubSpot to shipcloud** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-shipcloud) - [ **Salesforce to shipcloud** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-shipcloud) - [ **Google Sheets to shipcloud** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-shipcloud) - [ **Gmail to shipcloud** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-shipcloud) - [ **Google Calendar to shipcloud** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-shipcloud) Questions ## Atera and shipcloud, answered ### ### What can start an automation from Atera? Any of Atera's 5 triggers in the catalog, including New Alert Created, New Customer Created, New Ticket Created and Ticket Status Changed. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in shipcloud when something happens in Atera? Any of shipcloud's 16 actions, including Create Shipment, Create Shipment Quote, Update shipment and Add address. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from shipcloud to Atera? Yes. When something happens in shipcloud, your agent can act in Atera too. This page covers both directions: shipcloud's triggers and Atera's actions are listed here as well. ### ### Do I have to build a connector for Atera or shipcloud? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Atera and shipcloud without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.