Connect AskNicely and Waitwhile

Both apps 32AskNicely 10Waitwhile 22

• Trigger
  New Response

  Triggers when a customer answers an AskNicely survey with a score or comment.

• Action
  Add Person

  Adds a contact to AskNicely, or updates them if they already exist, without sending a survey.

• Action
  Deactivate Contact

  Sets a contact inactive so they get no more surveys; the contact is kept and can be re-added later.

• Action
  Get Contact

  Finds a contact by email address, or by another field such as id or a custom property.

• Action
  Get Daily Statistics

  Returns historical survey statistics (sent, opened, responded, NPS) for a year, month or day, optionally for one segment.

• Action
  Get NPS Score

  Returns your Net Promoter Score calculated over the last N days.

• Action
  Get Sent Statistics

  Returns how many surveys were sent, delivered, opened and answered over the last N days, with promoter/passive/detractor counts.

• Action
  List Responses

  Returns survey responses (score, comment, contact) received since a given time, a page at a time.

• Action
  List Unsubscribed Contacts

  Returns the contacts who unsubscribed from your AskNicely surveys, a page at a time.

• Action
  Send Survey

  Adds or updates a contact and sends them a survey, following your AskNicely contact rules.

• Trigger
  New customer

  Triggered when a new customer is created in Waitwhile.

• Action
  Add customer note

  Adds a note entry to a Waitwhile customer, optionally tied to a location or visit.

• Action
  Add location

  Creates a new Waitwhile location, optionally copying users, resources, services, data fields and labels from an existing location, and returns the new location record.

• Action
  Add resource

  Creates a resource, such as a staff member or room, at one or more Waitwhile locations and returns the new resource.

• Action
  Add service

  Creates a new service in Waitwhile and makes it available at the locations you choose. Returns the service that was created.

• Action
  Cancel visit

  Cancels a visit by marking it complete and tagging it as cancelled, optionally sending the customer a message. Returns the updated visit.

• Action
  Create Customer

  Creates a customer in Waitwhile from their name and contact details, and returns the new customer record.

• Action
  Create or Update a Visit

  Creates a new visit at a Waitwhile location, or updates an existing visit when its id is supplied, and returns the resulting visit.

• Action
  Delete a Visit

  Deletes a visit by its ID.

• Action
  Delete customer

  Deletes a Waitwhile customer by ID.

• Action
  Fetch Customer

  Returns one Waitwhile customer by id, including contact details, tags, locations, last visit information and metadata.

• Action
  Fetch Location

  Returns a single Waitwhile location, with its address, hours, contact details and settings, by its id or short name.

• Action
  Fetch Resource

  Returns one Waitwhile resource, such as a staff member or room, with its availability settings, locations and supported services.

• Action
  Fetch Service

  Returns one Waitwhile service with its name, price, duration, availability settings, hours and locations.

• Action
  Fetch Visit

  Returns a single Waitwhile visit by its id, including the customer's details, its state, timing and any custom data fields.

• Action
  Find User

  Returns up to 100 Waitwhile users whose email address starts with the text you provide.

• Action
  Find visits by criteria

  Returns the visits that match the criteria you specify, such as location, state, tag, customer, service, resource or date range.

• Action
  List booking slots

  Returns the booking slots for a location within a date range, with the capacity, booked spots and available spots of each slot.

• Action
  Search for Customer

  Returns the customers whose name, phone, email or customer identifier starts with the search text, optionally narrowed by location, visit state, tag or date range.

• Action
  Search for User

  Returns the Waitwhile users whose email address starts with the text you provide, up to 100 users.

• Action
  Update customer

  Updates an existing Waitwhile customer's name, contact details, tags, locations or metadata, and returns the updated customer.

• Action
  Update visit

  Updates an existing Waitwhile visit, such as its customer details, state, booking time, services, resources, tags or data fields, and returns the updated visit.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.