Connect AskNicely and vTiger CRM

Both apps 34AskNicely 10vTiger CRM 24

• Trigger
  New Response

  Triggers when a customer answers an AskNicely survey with a score or comment.

• Action
  Add Person

  Adds a contact to AskNicely, or updates them if they already exist, without sending a survey.

• Action
  Deactivate Contact

  Sets a contact inactive so they get no more surveys; the contact is kept and can be re-added later.

• Action
  Get Contact

  Finds a contact by email address, or by another field such as id or a custom property.

• Action
  Get Daily Statistics

  Returns historical survey statistics (sent, opened, responded, NPS) for a year, month or day, optionally for one segment.

• Action
  Get NPS Score

  Returns your Net Promoter Score calculated over the last N days.

• Action
  Get Sent Statistics

  Returns how many surveys were sent, delivered, opened and answered over the last N days, with promoter/passive/detractor counts.

• Action
  List Responses

  Returns survey responses (score, comment, contact) received since a given time, a page at a time.

• Action
  List Unsubscribed Contacts

  Returns the contacts who unsubscribed from your AskNicely surveys, a page at a time.

• Action
  Send Survey

  Adds or updates a contact and sends them a survey, following your AskNicely contact rules.

• Trigger
  New Contact (polling)

  Fires when a new Contact is created in vTiger. Polls via VTQL ordered by createdtime.

• Trigger
  New event

  Triggered when any new event is added to your calendar.

• Trigger
  New Lead (polling)

  Fires when a new Lead is created in vTiger. Polls via VTQL ordered by createdtime.

• Trigger
  New opportunity

  Triggered when a new opportunity (Potential) is created in vTiger CRM.

• Trigger
  New organization

  Triggered when any new organization (Account) is added in vTiger CRM.

• Trigger
  New ticket

  Triggered when any new ticket (HelpDesk record) is added.

• Action
  Create Account

  Create an Account (organization) in vTiger. Provide accountname (required) plus any other Account fields.

• Action
  Create Contact

  Create a Contact in vTiger. Provide lastname (required) and any other Contact fields.

• Action
  Create Lead

  Create a Lead in vTiger. Provide lastname and company (required) plus any other Lead fields.

• Action
  Create Opportunity

  Create an Opportunity (Potential) in vTiger. Provide potentialname, related_to, sales_stage, closingdate (required) plus other fields.

• Action
  Create Record

  Create a record in any vTiger module. Pass elementType (module name) and element (a JSON object of field values).

• Action
  Create Ticket

  Create a Help Desk Ticket in vTiger. Provide ticket_title, assigned_user_id (required) plus other fields.

• Action
  Delete Record

  Delete a vTiger record by its id (e.g. 11x123).

• Action
  Describe Module

  Describe the fields and metadata of a vTiger module.

• Action
  Get Current User (me)

  Return the logged-in vTiger user — useful as a connection/auth smoke test.

• Action
  List Accounts

  List Accounts (organizations) via VTQL. Optional limit (default 100).

• Action
  List Contacts

  List Contacts via VTQL. Optional limit (default 100).

• Action
  List Leads

  List Leads via VTQL. Optional limit (default 100).

• Action
  List Modules (listtypes)

  List all accessible vTiger modules (element types).

• Action
  List Opportunities

  List Opportunities (Potentials) via VTQL. Optional limit (default 100).

• Action
  List Tickets

  List Help Desk Tickets via VTQL. Optional limit (default 100).

• Action
  Query (VTQL)

  Run a vTiger Query Language (VTQL) SELECT statement and return matching records.

• Action
  Retrieve Record

  Retrieve a single record by its vTiger record id (e.g. 11x123).

• Action
  Update Record

  Update an existing vTiger record. The element JSON must include the record id and all mandatory fields.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.