Integration
Connect AskNicely and ilert
When New Response fires in AskNicely, your agent runs Find User on Call in ilert, or New or Updated Incident in ilert to Deactivate Contact in AskNicely. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want AskNicely and ilert to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What AskNicely and ilert can do together
From AskNicely to ilert
When New Response in AskNicely
then Find User on Call in ilert
When New Response in AskNicely
then Add Alert in ilert
From ilert to AskNicely
When New or Updated Incident in ilert
then Deactivate Contact in AskNicely
When New or Updated Incident in ilert
then Get Contact in AskNicely
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with AskNicely and ilert
Triggers and actions 2 triggers · 21 actions
Trigger
New ResponseTriggers when a customer answers an AskNicely survey with a score or comment.
Action
Add PersonAdds a contact to AskNicely, or updates them if they already exist, without sending a survey.
Action
Deactivate ContactSets a contact inactive so they get no more surveys; the contact is kept and can be re-added later.
Action
Get ContactFinds a contact by email address, or by another field such as id or a custom property.
Action
Get Daily StatisticsReturns historical survey statistics (sent, opened, responded, NPS) for a year, month or day, optionally for one segment.
Action
Get NPS ScoreReturns your Net Promoter Score calculated over the last N days.
Action
Get Sent StatisticsReturns how many surveys were sent, delivered, opened and answered over the last N days, with promoter/passive/detractor counts.
Action
List ResponsesReturns survey responses (score, comment, contact) received since a given time, a page at a time.
Action
List Unsubscribed ContactsReturns the contacts who unsubscribed from your AskNicely surveys, a page at a time.
Action
Send SurveyAdds or updates a contact and sends them a survey, following your AskNicely contact rules.
Trigger
New or Updated IncidentTriggers when an incident (alert) on the chosen ilert alert source is created or changes: assigned, escalated, accepted, raised, commented on, resolved, or a responder is added or removed.
Action
Accept IncidentAccepts a pending ilert alert (formerly called an incident) on behalf of the connected user, stopping its escalation, and returns the updated alert.
Action
Add AlertCreates an alert in ilert on the chosen alert source, which then escalates according to the source's escalation policy (or a policy or responders you specify).
Action
Add maintenance windowCreates a maintenance window in ilert that suppresses alerts for the chosen alert sources and services between a start and end time.
Action
Create IncidentCreates a new incident in ilert, optionally marking affected services and adding responders. Depending on the affected services, subscribers may be notified.
Action
Find User on CallFinds the user currently on call for an on-call schedule, along with the start and end of their current shift. Returns found=false when nobody is on call.
Action
Get alertReturns a single ilert alert by its id, including its summary, status, priority, alert source, escalation policy and responders.
Action
Get incidentReturns a single ilert incident by its id, including its status, severity, affected services and responders.
Action
Get maintenance windowFetches a maintenance window by ID. An error occurs if the maintenance window is not found.
Action
List Alert SourcesReturns all alert sources in your ilert account, including each source's integration type, integration key, status and escalation policy.
Action
List incidentsReturns the incidents in your ilert account, optionally filtered by status, affected service, severity and declaration date.
Action
List usersReturns the users in your ilert account, with their name, email, role and contact settings.
Action
Resolve IncidentResolves an ilert alert (formerly called an incident), closing it and stopping further escalation.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
AskNicely and ilert, answered
What can start an automation from AskNicely?
Any of AskNicely's 1 trigger in the catalog, including New Response. Describe the moment in plain language and your agent picks the right one.
What can your agent do in ilert when something happens in AskNicely?
Any of ilert's 12 actions, including Create Incident, Accept Incident, Add Alert and Add maintenance window. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from ilert to AskNicely?
Yes. When something happens in ilert, your agent can act in AskNicely too. This page covers both directions: ilert's triggers and AskNicely's actions are listed here as well.
Do I have to build a connector for AskNicely or ilert?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use AskNicely and ilert without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.