Connect Appointo and Syncro

Both apps 33Appointo 14Syncro 19

• Trigger
  Canceled Booking

  Triggers when a booking is cancelled in Appointo.

• Trigger
  New Booking

  Triggers when a new booking is created in Appointo.

• Trigger
  Rescheduled Booking

  Triggers when a booking moves to a new timeslot in Appointo.

• Action
  Cancel Booking

  Cancels a booking, or only some of its customers.

• Action
  Create Booking

  Creates a booking for a customer at a timeslot of an appointment. Appointo allows 100 per day.

• Action
  Get Appointment Availability

  Returns available time slots for an appointment between two dates.

• Action
  Get Booking

  Returns one booking by its ID, with its customers and appointment.

• Action
  List Appointments

  Returns appointment types, optionally one appointment or those of one product.

• Action
  List Bookings

  Returns bookings, optionally only past or upcoming ones, or those matching a search term.

• Action
  List Cancelled Bookings

  Returns cancelled bookings, optionally only past or upcoming ones.

• Action
  List Products

  Returns the products set up for booking in Appointo, each with its appointment types.

• Action
  List Subscription Contracts

  Returns appointment subscription contracts, optionally matching a search term.

• Action
  Reschedule Booking

  Moves a booking, or some of its customers, to a new timeslot.

• Action
  Update Booking Buffer Times

  Sets the start and end buffer times on a booking.

• Trigger
  New Customer

  Triggers when a new customer is created in Syncro.

• Trigger
  New Invoice

  Triggers when a new invoice is created in Syncro.

• Trigger
  New Payment

  Triggers when a new payment is recorded in Syncro.

• Trigger
  New RMM Alert

  Triggers when a new RMM alert is raised on a monitored asset in Syncro.

• Trigger
  New Ticket

  Triggers when a new ticket is created in Syncro, optionally limited to a customer, contact, status, assignee or search.

• Trigger
  Ticket Resolved

  Triggers when a ticket is marked Resolved in Syncro.

• Trigger
  Ticket Status Changed

  Triggers when a Syncro ticket moves to a different status.

• Action
  Create Appointment

  Creates an appointment in Syncro, optionally linked to a customer, ticket and technicians.

• Action
  Create Contact

  Creates a contact under an existing Syncro customer.

• Action
  Create Customer

  Creates a new customer in Syncro with contact details, address, and notification preferences.

• Action
  Create Estimate

  Creates an estimate for a customer in Syncro, optionally with line items.

• Action
  Create Lead

  Creates a new lead in Syncro with the contact details and optional ticket information you provide.

• Action
  Create Ticket

  Creates a ticket for a customer in Syncro.

• Action
  Create Ticket Timer Entry

  Logs a time entry against a Syncro ticket, recording when work started and ended (or how long it took) and any notes.

• Action
  Find Customer

  Finds customers by search text, email, name, business name or ID and returns the matching customers.

• Action
  Log Call

  Logs a phone call in Syncro by phone number and returns the matching customer's name and ticket status.

• Action
  Update Contact

  Updates an existing contact in Syncro, changing its name, address, email, phone and other details.

• Action
  Update Customer

  Updates an existing customer in Syncro. Only the fields you fill in are changed.

• Action
  Update Ticket

  Updates an existing Syncro ticket's subject, status, assignment, dates and other details. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.