Integration
Connect Apex27 and SysAid
When New / Updated Listing fires in Apex27, your agent runs Add Service Record Note in SysAid, or New Service Record in SysAid to Create / Update Contact in Apex27. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Apex27 and SysAid to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Apex27 and SysAid can do together
From Apex27 to SysAid
When New / Updated Listing in Apex27
then Add Service Record Note in SysAid
From SysAid to Apex27
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Apex27 and SysAid
Triggers and actions 6 triggers · 31 actions
- New / Updated Listing
Triggers when a listing is created or updated inside Apex27.
- New / Updated Task
Triggers when a task is created or updated inside Apex27.
- New / Updated Valuation
Triggers when a valuation is created or updated inside Apex27.
- New / Updated Viewing
Triggers when a viewing is created or updated inside Apex27.
- Add Listing Valuation
creates a valuation on a listing (body: userId, thirdPartyContactId, dtsValued, status, valuedPrice, recommendedPrice, vendorsEstimate, notes). Fires listing_valuation.create.
- Add Listing Viewing
books a viewing on a listing (required body: contactId, userId, event, isAccompanied). Fires listing_viewing.create.
- Create Call Log
Creates a call log record in Apex27.
- Create Notification
Sends an in-app notification to Apex27 users. Provide at least one of User, Branch, Main Branch, Listing or Contact.
- Create / Update Contact
Creates a new contact or updates an existing contact in Apex27.
- Create / Update Contact Note
Creates a note linked to a contact
- Create / Update Listing
Creates a new listing, or updates an existing listing if you pass the existing listing ID
- Create / Update Listing Note
Creates or updates a listing note
- Create / Update Task
Creates or updates a task if you pass the task ID.
- Find Contact
Finds a contact by ID, Email or Phone
- Get Contact Note
Returns one contact note by id.
- List Contact Call Logs
Returns the call logs recorded against a contact.
- List Listing Valuations
Returns the valuations recorded on a listing.
- Upload Document
This will upload a document to either a listing or a contact
- Upload Image for Listing
Uploads an image to a listing
- New Service Record
Triggers when a new service record (incident or request) is created in SysAid.
- Service Record Updated
Triggers when a service record (incident or request) is updated in SysAid.
- Add Service Record Note
Adds a note to a SysAid service record.
- Create Company
Creates a new company in SysAid.
- Create End User
Creates a new end user in SysAid.
- Create Service Record
Creates a new service record (incident or request) in SysAid and returns it.
- Delete Service Record
Permanently deletes a SysAid service record.
- Get Agent
Returns one SysAid agent by ID.
- Get Company
Returns one SysAid company by ID.
- Get End User
Returns one SysAid end user by ID.
- Get Service Record
Returns one SysAid service record by its ID.
- List Agents
Returns a page of SysAid agents.
- List Companies
Returns a page of companies in SysAid.
- List End Users
Returns a page of SysAid end users.
- List Groups
Returns a page of SysAid groups.
- Resolve Service Record
Resolves a SysAid service record with a solution.
- Search Service Records
Finds SysAid service records matching a text search, newest first.
- Update Service Record
Updates fields on an existing SysAid service record, such as its status, priority, assignee or description.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Apex27 and SysAid, answered
What can start an automation from Apex27?
Any of Apex27's 4 triggers in the catalog, including New / Updated Listing, New / Updated Task, New / Updated Valuation and New / Updated Viewing. Describe the moment in plain language and your agent picks the right one.
What can your agent do in SysAid when something happens in Apex27?
Any of SysAid's 16 actions, including Create Company, Create End User, Create Service Record and Update Service Record. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from SysAid to Apex27?
Yes. When something happens in SysAid, your agent can act in Apex27 too. This page covers both directions: SysAid's triggers and Apex27's actions are listed here as well.
Do I have to build a connector for Apex27 or SysAid?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Apex27 and SysAid without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.