--- title: "Connect Apaleo and Ticket Tailor - APIANT.ai" description: "When \"New Booking\" fires in Apaleo, your agent runs \"Create Event Occurrence\" in Ticket Tailor." canonical: "https://apiant.ai/connect/apaleo-to-ticket-tailor" --- # Connect Apaleo and Ticket Tailor When **New Booking** fires in [Apaleo](https://apiant.ai/connections/apaleo), your agent runs **Create Event Occurrence** in [Ticket Tailor](https://apiant.ai/connections/ticket-tailor), or **Event Created** in Ticket Tailor to **Add Allowance to Folio** in Apaleo. Describe the whole flow and it is built, tested on every scenario and kept running. Apaleo **5** triggers Apaleo **66** actions Ticket Tailor **11** triggers Ticket Tailor **67** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Apaleo and Ticket Tailor to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Apaleo and Ticket Tailor can do together ### From Apaleo to Ticket Tailor - When **New Booking** in Apaleo then **Create Event Occurrence** in Ticket Tailor - When **New Company** in Apaleo then **Create Event Series** in Ticket Tailor ### From Ticket Tailor to Apaleo - When **Event Created** in Ticket Tailor then **Add Allowance to Folio** in Apaleo - When **Event Updated** in Ticket Tailor then **Add Charge to Folio** in Apaleo Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Apaleo and Ticket Tailor ## Triggers and actions 16 triggers · 133 actions - Trigger **New Booking** Triggers when a new booking is created in Apaleo, returning the booker details and its reservations. - Trigger **New Company** Triggers when a new company is created in Apaleo. - Trigger **New Folio** Triggers when a new folio is created in Apaleo, newest first. - Trigger **New Reservation** Triggers when a new reservation is created in Apaleo, optionally limited to certain properties, statuses or channels. - Trigger **Reservation Updated** Triggers when a reservation is created or changed, including status changes such as check-in, check-out or cancellation. - Action **Add Allowance to Folio** Posts an allowance (a discount or credit) to a folio in Apaleo. - Action **Add Charge to Folio** Adds a charge for a good or service to a folio and posts it immediately. Returns the new charge id and any fee charge ids. - Action **Add Reservations to Booking** Creates one or more new reservations and adds them to an existing booking. Returns the ids of the reservations that were created. - Action **Amend Reservation Stay** Changes the stay details of a reservation: arrival, departure, number of guests and the rate plan for each night. - Action **Assign Unit to Reservation** Assigns a specific unit (room) to a confirmed or in-house reservation, optionally for part of the stay and optionally locking it. - Action **Book Service for Reservation** Books a service (such as breakfast or spa) onto an existing reservation, for the whole stay or for specific dates. - Action **Cancel Block** Cancels a block that is Definite or Tentative, changing its status to Canceled. - Action **Cancel Invoice** Cancels an invoice in Apaleo, creating a cancellation invoice and reopening the folio where applicable. - Action **Cancel Reservation** Cancels a confirmed reservation whose arrival is still in the future, setting its status to Canceled. - Action **Change Unit Condition** Changes the housekeeping condition (Clean, Clean to be inspected, Dirty) of a unit in apaleo. - Action **Check In Reservation** Checks in a confirmed reservation that has a unit assigned, moving it to In House. - Action **Check Out Reservation** Checks out an in-house reservation, setting its status to Checked Out and posting all open folio charges. - Action **Close Folio** Closes a folio so no further charges or payments can be added. Only possible when the folio balance is 0; this cannot be undone. - Action **Confirm Block** Confirms a tentative block, changing its status to Definite. - Action **Create Block** Creates a block of inventory for a group booking at a given rate plan and date range, and returns the new block's id. - Action **Create Booking** Creates a booking in Apaleo containing one or more reservations for a booker. Returns the new booking id and the ids of its reservations. - Action **Create Company** Creates a company (corporate account) for a property in Apaleo, with its address, tax details and bookable rate plans. - Action **Create Folio** Creates an additional guest folio for a reservation, or a new external folio for a property, with the given debitor. - Action **Create Group** Creates a group booking in Apaleo for one or more properties, with the booker's details. Returns the new group's id. - Action **Create Invoice** Creates an invoice for one folio. The folio's debitor must have a name, city, postal code and country. - Action **Create Maintenance** Creates a maintenance window (out of service, out of order or out of inventory) for a unit. - Action **Create Payment** Records a custom payment (cash, cheque, voucher or externally processed) on an Apaleo folio. - Action **Create Payment Link** Creates a link to a payment form where a guest can pay an amount toward a folio. Returns the id of the pending payment. - Action **Create Refund** Creates a refund on an Apaleo folio for the given amount and payment method. The refund is processed asynchronously. - Action **Create Unit** Creates a new unit (room) in an Apaleo property. - Action **Delete Block** Deletes a block, as long as no reservations have been picked up from it. - Action **Delete Company** Deletes a company and removes it from any rate plans that have not used it yet. - Action **Delete Folio** Deletes an empty, non-main folio. This cannot be undone. - Action **Delete Group** Deletes a group booking in Apaleo. Only possible while no blocks are linked to the group. - Action **Delete Maintenance** Deletes a maintenance window from a unit. Maintenances that started yesterday or earlier cannot be deleted. - Action **Get Block** Returns a specific Apaleo block (inventory held for a group booking) by its ID. - Action **Get Booking** Returns a booking with its booker details, reservations and property totals. - Action **Get Company** Returns a company (corporate account) by its ID, including its address, tax details and bookable rate plans. - Action **Get Folio** Returns one folio by ID, including its charges, allowances, payments, balance and debitor details. - Action **Get Group** Returns a specific group booking, optionally including its blocks and available actions. - Action **Get Invoice** Returns an invoice's details, including recipient, line items, payments, tax details and totals. - Action **Get Invoice PDF** Downloads the PDF file of an existing invoice. - Action **Get Maintenance** Returns a scheduled unit maintenance (out of service, out of order or out of inventory) by its ID, including its unit and time window. - Action **Get Payment** Returns a single payment on a folio, including its amount, method, status and dates. - Action **Get Property** Returns a property (hotel) by its id, including its name, address, company details, time zone and currency. - Action **Get Rate Plan** Returns a single rate plan by its ID, including its pricing, policies, restrictions and channels. - Action **Get Reservation** Returns a single reservation, including its guest, stay dates, rate plan, unit and amounts. - Action **Get Service** Returns a specific service (such as breakfast) with its price, availability and accounting settings. - Action **Get Stay Offers** Returns the available room offers (unit groups with rate plans and prices) for a property, arrival and departure date and number of guests. - Action **Get Unit** Returns a single unit (room or space) with its property, unit group, status, and attributes. - Action **Get Unit Group** Returns a unit group (room type) with its property, names, descriptions, capacity and unit count. - Action **List Bookings** Returns the bookings in your Apaleo account, optionally filtered by reservation, group, channel, external code or booker details. - Action **List Folios** Returns the folios in your Apaleo account, optionally filtered by property, reservation, booking, company, status, type, dates or balance. - Action **List Payments** Returns the payments recorded on a folio, newest first, optionally filtered by payment status. - Action **List Properties** Returns the list of properties (hotels) in the Apaleo account, optionally filtered by status or country. - Action **List Rate Plans** Returns the rate plans in your Apaleo account, optionally filtered by property, codes, channels, unit groups and other criteria. - Action **List Rates** Returns the prices and restrictions of a rate plan for each time slice in a date range. - Action **List Reservations** Returns the reservations in your Apaleo account, optionally filtered by booking, property, status, dates, guest text and more. - Action **List Services** Returns the services (extras such as breakfast or parking) set up for your properties, optionally filtered by property, name, channel or type. - Action **List Unit Groups** Returns the unit groups (room types, meeting rooms, parking and similar) defined in Apaleo, optionally for one property. - Action **List Units** Returns the units (rooms) of your Apaleo account, optionally filtered by property, unit group, condition, occupancy or name. - Action **Mark Invoice Paid** Marks an Apaleo invoice as paid, recording the payment method and receipt reference. - Action **Reopen Folio** Reopens a closed folio so charges and payments can be posted again. Only works when no invoice has been created for the folio. - Action **Update Booking** Updates a booking's comment, booker comment, booker or payment account. - Action **Update Company** Updates an existing company's name, contact details, tax IDs, address, invoicing options or rate plans. Fields left blank are not changed. - Action **Update Folio** Updates a folio's debitor or company in Apaleo. - Action **Update Group** Updates a group booking's name, comments, properties, booker or payment account. - Action **Update Maintenance** Updates the start, end or description of an existing maintenance window for a unit. - Action **Update Rates** Creates or overwrites the prices and restrictions of a rate plan for the given time slices. - Action **Update Reservation** Updates a reservation's comments, travel purpose, market segment, company, charge and pre-check-in flags, or applies other allowed changes such as the primary guest. - Action **Update Unit** Updates a unit's name, description, condition, unit group or maximum occupancy in Apaleo. Only the fields you fill in are changed. - Trigger **Event Created** Triggers when a new event is created. - Trigger **Event Deleted** Triggers when an existing event is deleted. - Trigger **Event Updated** Triggers when an existing event is updated. - Trigger **Issued Membership Created** Triggers when a new issued membership is created. - Trigger **Issued Membership Updated** Triggers when an issued membership is created or updated. - Trigger **Issued Ticket Created** Triggers when a new issued ticket is created. - Trigger **Issued Ticket Updated** Triggers when an existing issued ticket is updated. - Trigger **New Issued Ticket** Fires when a ticket is issued. In Ticket Tailor open Box office settings > Webhooks, add a webhook for the issued ticket created event, and paste this trigger's webhook URL. - Trigger **Order Created** Triggers when new order is created (currency values are always in cents, or equivalent, with no decimals). - Trigger **Order Updated** Triggers when existing order is updated (currency values are always in cents, or equivalent, with no decimals). - Trigger **Waitlist Signup Created (instant)** Instant trigger: fires when a Ticket Tailor waitlist signup is created (waitlist_signup.created). Self-registering webhook. - Action **Box Office Overview** Show box office statistics information. - Action **Create Bundle** Create a bundle for the given event series ID. - Action **Create Check-In (Out)** Create check-in or check-out. - Action **Create Discount** Creates a discount code that can be used on checkout. - Action **Create Event Occurrence** Create event for event series. - Action **Create Event Series** Creates a new event series. - Action **Create Hold** Creates a new hold in the system. - Action **Create Issued Membership** Creates a new issued membership. - Action **Create Issued Membership Redemption** Creates a redemption for an issued membership at a specific event. This records that the issued membership was used for entry to the event. - Action **Create Issued Ticket (Fees Apply)** Creates a new issued ticket for an event occurrence from the available inventory. This action incurs a fee per issued ticket, even if the ticket is free. Send the event_id and ticket_type_id to create the issued ticket from an event occurrence's ticket type allocation. Alternatively, send the hold_id to create the issued ticket from a pre-existing hold. The issued ticket is not associated to an order. The request will fail if no tickets are available to fulfil the request, or the ticket type is a 'seated' type (uses a seating chart). - Action **Create Membership Type** Creates a new membership type. - Action **Create Override** Create an override for the given event series id. - Action **Create Product** Create a new product. - Action **Create Ticket Group** Create a ticket group for the given event series id. - Action **Create Ticket Type** Create a ticket type for the given event series id. - Action **Create Voucher** Creates a new voucher and the associated voucher codes, if given. - Action **Delete Bundle** Delete a bundle. This action is irreversible. The bundle will be permanently removed. - Action **Delete Discount** Delete a discount. This action is irreversible. The discount will be permanently removed. - Action **Delete Event Occurrence** Delete event occurrence. - Action **Delete Event Series** Deletes event series. - Action **Delete Hold** Delete a hold. This action is irreversible. The hold will be permanently removed. - Action **Delete Membership Type** Delete membership type. - Action **Delete Product** Delete a product. This action is irreversible. The product will be permanently removed. - Action **Delete Ticket Group** Delete a ticket group. This action is irreversible. The ticket group will be permanently removed and any ticket types or bundles in the group will be removed from the group. - Action **Delete Ticket Type** Delete a ticket type. This action is irreversible. The ticket type will be permanently removed. - Action **Delete Voucher** Delete voucher and its associated voucher codes. This action is irreversible. The voucher and its voucher codes will be permanently removed. - Action **Get Discount** Returns a single discount; all currency values are in cents (or equivalent), with no decimals. - Action **Get Event** Returns a single event; all currency values are in cents (or equivalent), with no decimals. - Action **Get Event Occurrence** Returns a single event occurrence; all currency values are in cents (or equivalent), with no decimals. - Action **Get Event Series** Returns a single event series; all currency values are in cents (or equivalent), with no decimals. - Action **Get Hold** Returns a single hold. - Action **Get Issued Membership** Returns a single issued membership. - Action **Get Issued Ticket** Returns a single issued ticket. - Action **Get List of Check-Ins** Returns a list of check-ins. - Action **Get List of Discounts** Returns a list of discounts. - Action **Get List of Event Occurrences** Returns a list of event occurrences. - Action **Get List of Events** Returns a list of events. - Action **Get List of Event Series** Returns a list of event series. - Action **Get List of Event Series Overrides** Returns a list of event series overrides. - Action **Get List of Holds** Returns a list of holds. - Action **Get List of Issued Memberships** Returns a list of issued memberships. - Action **Get List of Issued Tickets** Returns a list of issued tickets. - Action **Get List of Membership Types** Returns a list of membership types. - Action **Get List of Orders** Returns a list of orders belonging to box office. - Action **Get List of Products** Returns a list of products. - Action **Get List of Stores** Returns a list of stores. - Action **Get List of Vouchers** Returns a list of vouchers. - Action **Get List of Waitlist Signups** Returns a list of waitlist signups. - Action **Get Membership Type** Returns a single membership type. - Action **Get Product** Returns a single product; all currency values are in cents (or equivalent), with no decimals. - Action **Get Store** Returns store configuration. - Action **Get Voucher** Returns a single voucher; all currency values are in cents (or equivalent), with no decimals. - Action **Update Bundle** Update existing bundle. - Action **Update Discount** Updates an existing discount. - Action **Update Event Occurrence** Updates an existing event occurrence. - Action **Update Event Series** Updates an existing event series. - Action **Update Issued Membership** Updates an existing issued membership. - Action **Update Membership Type** Updates an existing membership type. - Action **Update Override** Update existing override. - Action **Update Product** Updates an existing product. - Action **Update Store** Updates store configuration. - Action **Update Ticket Group** Update existing ticket group. - Action **Update Ticket Type** Update existing ticket type. - Action **Update Voucher** Update an exiting voucher. If any voucher codes are given, create new voucher codes and associate them with the voucher. - Action **Void Issued Membership** Voids an existing issued membership. - Action **Void Issued Ticket** Mark an issued ticket as voided. This action is irreversible. This will only mark the ticket as voided (no longer valid) and will not cancel an entire order or issue a refund. You can also void an issued ticket to a hold, which will create a hold from the issued ticket and not put the allocation back on sale. - Action **Void Voucher Code** Mark a voucher code as voided. This action is irreversible. This will only mark one voucher code as voided, and will not impact the other related codes. ## Each app on its own - [ **Apaleo** Cloud-native, API-first property management system for hotels, apartments, and hospitality operators.](https://apiant.ai/connections/apaleo) - [ **Ticket Tailor** Ticket Tailor is a ticketing platform, offering powerful features, 24/7 support, and industry-leading low...](https://apiant.ai/connections/ticket-tailor) Reviews ## What our customers say ## More from Apaleo - [ **Apaleo to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/apaleo-to-hubspot) - [ **Apaleo to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/apaleo-to-salesforce) - [ **Apaleo to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/apaleo-to-slack) - [ **Apaleo to Google Sheets** Google Sheets](https://apiant.ai/connect/apaleo-to-google-sheets) - [ **Apaleo to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/apaleo-to-gmail) - [ **Apaleo to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/apaleo-to-google-calendar) ## More into Ticket Tailor - [ **HubSpot to Ticket Tailor** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-ticket-tailor) - [ **Slack to Ticket Tailor** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-ticket-tailor) - [ **Google Sheets to Ticket Tailor** Google Sheets](https://apiant.ai/connect/google-sheets-to-ticket-tailor) - [ **Gmail to Ticket Tailor** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-ticket-tailor) - [ **Google Calendar to Ticket Tailor** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-ticket-tailor) - [ **Google Drive to Ticket Tailor** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-ticket-tailor) Questions ## Apaleo and Ticket Tailor, answered ### ### What can start an automation from Apaleo? Any of Apaleo's 5 triggers in the catalog, including New Booking, New Company, New Folio and New Reservation. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Ticket Tailor when something happens in Apaleo? Any of Ticket Tailor's 67 actions, including Create Bundle, Create Check-In (Out), Create Discount and Create Event Occurrence. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Ticket Tailor to Apaleo? Yes. When something happens in Ticket Tailor, your agent can act in Apaleo too. This page covers both directions: Ticket Tailor's triggers and Apaleo's actions are listed here as well. ### ### Do I have to build a connector for Apaleo or Ticket Tailor? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Apaleo and Ticket Tailor without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.