---
title: "Connect Apaleo and Sage Sales Management - APIANT.ai"
description: "When \"New Booking\" fires in Apaleo, your agent runs \"Create Contact\" in Sage Sales Management."
canonical: "https://apiant.ai/connect/apaleo-to-sage-sales-management"
---

# Connect Apaleo and Sage Sales Management

When **New Booking** fires in [Apaleo](https://apiant.ai/connections/apaleo), your agent runs **Create Contact** in [Sage Sales Management](https://apiant.ai/connections/sage-sales-management), or **Account Updated** in Sage Sales Management to **Add Allowance to Folio** in Apaleo. Describe the whole flow and it is built, tested on every scenario and kept running.

Apaleo **5** triggers Apaleo **66** actions Sage Sales Management **12** triggers Sage Sales Management **33** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want Apaleo and Sage Sales Management to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What Apaleo and Sage Sales Management can do together

### From Apaleo to Sage Sales Management

- When **New Booking** in Apaleo then **Create Contact** in Sage Sales Management
- When **New Company** in Apaleo then **Create or Update Contact** in Sage Sales Management

### From Sage Sales Management to Apaleo

- When **Account Updated** in Sage Sales Management then **Add Allowance to Folio** in Apaleo
- When **Activity Updated** in Sage Sales Management then **Add Charge to Folio** in Apaleo

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with Apaleo and Sage Sales Management

## Triggers and actions 17 triggers · 99 actions

- Trigger

**New Booking**

Triggers when a new booking is created in Apaleo, returning the booker details and its reservations.

- Trigger

**New Company**

Triggers when a new company is created in Apaleo.

- Trigger

**New Folio**

Triggers when a new folio is created in Apaleo, newest first.

- Trigger

**New Reservation**

Triggers when a new reservation is created in Apaleo, optionally limited to certain properties, statuses or channels.

- Trigger

**Reservation Updated**

Triggers when a reservation is created or changed, including status changes such as check-in, check-out or cancellation.

- Action

**Add Allowance to Folio**

Posts an allowance (a discount or credit) to a folio in Apaleo.

- Action

**Add Charge to Folio**

Adds a charge for a good or service to a folio and posts it immediately. Returns the new charge id and any fee charge ids.

- Action

**Add Reservations to Booking**

Creates one or more new reservations and adds them to an existing booking. Returns the ids of the reservations that were created.

- Action

**Amend Reservation Stay**

Changes the stay details of a reservation: arrival, departure, number of guests and the rate plan for each night.

- Action

**Assign Unit to Reservation**

Assigns a specific unit (room) to a confirmed or in-house reservation, optionally for part of the stay and optionally locking it.

- Action

**Book Service for Reservation**

Books a service (such as breakfast or spa) onto an existing reservation, for the whole stay or for specific dates.

- Action

**Cancel Block**

Cancels a block that is Definite or Tentative, changing its status to Canceled.

- Action

**Cancel Invoice**

Cancels an invoice in Apaleo, creating a cancellation invoice and reopening the folio where applicable.

- Action

**Cancel Reservation**

Cancels a confirmed reservation whose arrival is still in the future, setting its status to Canceled.

- Action

**Change Unit Condition**

Changes the housekeeping condition (Clean, Clean to be inspected, Dirty) of a unit in apaleo.

- Action

**Check In Reservation**

Checks in a confirmed reservation that has a unit assigned, moving it to In House.

- Action

**Check Out Reservation**

Checks out an in-house reservation, setting its status to Checked Out and posting all open folio charges.

- Action

**Close Folio**

Closes a folio so no further charges or payments can be added. Only possible when the folio balance is 0; this cannot be undone.

- Action

**Confirm Block**

Confirms a tentative block, changing its status to Definite.

- Action

**Create Block**

Creates a block of inventory for a group booking at a given rate plan and date range, and returns the new block's id.

- Action

**Create Booking**

Creates a booking in Apaleo containing one or more reservations for a booker. Returns the new booking id and the ids of its reservations.

- Action

**Create Company**

Creates a company (corporate account) for a property in Apaleo, with its address, tax details and bookable rate plans.

- Action

**Create Folio**

Creates an additional guest folio for a reservation, or a new external folio for a property, with the given debitor.

- Action

**Create Group**

Creates a group booking in Apaleo for one or more properties, with the booker's details. Returns the new group's id.

- Action

**Create Invoice**

Creates an invoice for one folio. The folio's debitor must have a name, city, postal code and country.

- Action

**Create Maintenance**

Creates a maintenance window (out of service, out of order or out of inventory) for a unit.

- Action

**Create Payment**

Records a custom payment (cash, cheque, voucher or externally processed) on an Apaleo folio.

- Action

**Create Payment Link**

Creates a link to a payment form where a guest can pay an amount toward a folio. Returns the id of the pending payment.

- Action

**Create Refund**

Creates a refund on an Apaleo folio for the given amount and payment method. The refund is processed asynchronously.

- Action

**Create Unit**

Creates a new unit (room) in an Apaleo property.

- Action

**Delete Block**

Deletes a block, as long as no reservations have been picked up from it.

- Action

**Delete Company**

Deletes a company and removes it from any rate plans that have not used it yet.

- Action

**Delete Folio**

Deletes an empty, non-main folio. This cannot be undone.

- Action

**Delete Group**

Deletes a group booking in Apaleo. Only possible while no blocks are linked to the group.

- Action

**Delete Maintenance**

Deletes a maintenance window from a unit. Maintenances that started yesterday or earlier cannot be deleted.

- Action

**Get Block**

Returns a specific Apaleo block (inventory held for a group booking) by its ID.

- Action

**Get Booking**

Returns a booking with its booker details, reservations and property totals.

- Action

**Get Company**

Returns a company (corporate account) by its ID, including its address, tax details and bookable rate plans.

- Action

**Get Folio**

Returns one folio by ID, including its charges, allowances, payments, balance and debitor details.

- Action

**Get Group**

Returns a specific group booking, optionally including its blocks and available actions.

- Action

**Get Invoice**

Returns an invoice's details, including recipient, line items, payments, tax details and totals.

- Action

**Get Invoice PDF**

Downloads the PDF file of an existing invoice.

- Action

**Get Maintenance**

Returns a scheduled unit maintenance (out of service, out of order or out of inventory) by its ID, including its unit and time window.

- Action

**Get Payment**

Returns a single payment on a folio, including its amount, method, status and dates.

- Action

**Get Property**

Returns a property (hotel) by its id, including its name, address, company details, time zone and currency.

- Action

**Get Rate Plan**

Returns a single rate plan by its ID, including its pricing, policies, restrictions and channels.

- Action

**Get Reservation**

Returns a single reservation, including its guest, stay dates, rate plan, unit and amounts.

- Action

**Get Service**

Returns a specific service (such as breakfast) with its price, availability and accounting settings.

- Action

**Get Stay Offers**

Returns the available room offers (unit groups with rate plans and prices) for a property, arrival and departure date and number of guests.

- Action

**Get Unit**

Returns a single unit (room or space) with its property, unit group, status, and attributes.

- Action

**Get Unit Group**

Returns a unit group (room type) with its property, names, descriptions, capacity and unit count.

- Action

**List Bookings**

Returns the bookings in your Apaleo account, optionally filtered by reservation, group, channel, external code or booker details.

- Action

**List Folios**

Returns the folios in your Apaleo account, optionally filtered by property, reservation, booking, company, status, type, dates or balance.

- Action

**List Payments**

Returns the payments recorded on a folio, newest first, optionally filtered by payment status.

- Action

**List Properties**

Returns the list of properties (hotels) in the Apaleo account, optionally filtered by status or country.

- Action

**List Rate Plans**

Returns the rate plans in your Apaleo account, optionally filtered by property, codes, channels, unit groups and other criteria.

- Action

**List Rates**

Returns the prices and restrictions of a rate plan for each time slice in a date range.

- Action

**List Reservations**

Returns the reservations in your Apaleo account, optionally filtered by booking, property, status, dates, guest text and more.

- Action

**List Services**

Returns the services (extras such as breakfast or parking) set up for your properties, optionally filtered by property, name, channel or type.

- Action

**List Unit Groups**

Returns the unit groups (room types, meeting rooms, parking and similar) defined in Apaleo, optionally for one property.

- Action

**List Units**

Returns the units (rooms) of your Apaleo account, optionally filtered by property, unit group, condition, occupancy or name.

- Action

**Mark Invoice Paid**

Marks an Apaleo invoice as paid, recording the payment method and receipt reference.

- Action

**Reopen Folio**

Reopens a closed folio so charges and payments can be posted again. Only works when no invoice has been created for the folio.

- Action

**Update Booking**

Updates a booking's comment, booker comment, booker or payment account.

- Action

**Update Company**

Updates an existing company's name, contact details, tax IDs, address, invoicing options or rate plans. Fields left blank are not changed.

- Action

**Update Folio**

Updates a folio's debitor or company in Apaleo.

- Action

**Update Group**

Updates a group booking's name, comments, properties, booker or payment account.

- Action

**Update Maintenance**

Updates the start, end or description of an existing maintenance window for a unit.

- Action

**Update Rates**

Creates or overwrites the prices and restrictions of a rate plan for the given time slices.

- Action

**Update Reservation**

Updates a reservation's comments, travel purpose, market segment, company, charge and pre-check-in flags, or applies other allowed changes such as the primary guest.

- Action

**Update Unit**

Updates a unit's name, description, condition, unit group or maximum occupancy in Apaleo. Only the fields you fill in are changed.

- Trigger

**Account Updated**

Fires when an existing account (company) is updated in Sage Sales Management.

- Trigger

**Activity Updated**

Triggers when an activity is updated.

- Trigger

**Calendar Item Updated**

Fires when an existing calendar item (appointment or task) is updated in Sage Sales Management.

- Trigger

**Contact Updated**

Triggers when a contact is created or updated in Sage Sales Management. Returns the contact's name, email and phone details, linked account, sales rep, address and update timestamps.

- Trigger

**New Account**

Triggers when a new account is created.

- Trigger

**New Activity**

Triggers when a new activity is created.

- Trigger

**New Calendar Item**

Triggers when a new calendar item is created.

- Trigger

**New Contact**

Triggers when a new contact is created.

- Trigger

**New Opportunity**

Triggers when a new opportunity is created.

- Trigger

**New Sales Order**

Triggers when a new sales order is created.

- Trigger

**Opportunity Updated**

Triggers when an opportunity is updated.

- Trigger

**Sales Order Updated**

Triggers when a sales order is updated.

- Action

**Create Account**

Creates a new account (company) in Sage Sales Management with its contact details, address, owner and classification IDs. Returns the new account's ID.

- Action

**Create Activity**

Logs a new activity (a call, visit or note) against an account in Sage Sales Management, optionally tied to an opportunity and a sales rep. Returns the new activity's ID.

- Action

**Create Calendar Item**

Creates a calendar appointment or task in Sage Sales Management, optionally linked to an account, contact and sales rep. Returns the new calendar entry's ID.

- Action

**Create Contact**

Creates a new contact person in Sage Sales Management, optionally linked to an account and a sales rep. Returns the new contact's ID.

- Action

**Create Entity**

Creates a record of any Sage Sales Management type (account, contact, opportunity, sales order, activity, calendar entry and so on) from a JSON object of that type's own fields. Returns the new record's ID.

- Action

**Create Opportunity**

Creates a new sales opportunity against an account in Sage Sales Management, with its value, currency, win probability, status and owner. Returns the new opportunity's ID.

- Action

**Create or Update Account**

Finds an account by its exact company name in Sage Sales Management and updates it, or creates a new account when no match is found. Returns the account's ID and which of the two happened.

- Action

**Create or Update Contact**

Finds a contact by email address in Sage Sales Management and updates it, or creates a new contact when no match is found. Returns the contact's ID and which of the two happened.

- Action

**Create Sales Order**

Creates a sales order header for an account in Sage Sales Management, with its reference, total, currency, status, discounts and owner. Returns the new order's ID; order lines are added separately.

- Action

**Find Account**

Returns the accounts in Sage Sales Management whose company name exactly matches the one you give, with the first match surfaced on its own for easy mapping.

- Action

**Find Account by Any Field**

Returns the accounts in Sage Sales Management where the field you name equals the value you give, so you can look an account up by email, phone, VAT number, external ID or any other stored field.

- Action

**Find Account by External ID**

Returns the account in Sage Sales Management carrying the external ID you give — the ID your own system uses for that company.

- Action

**Find Contact**

Returns the contacts in Sage Sales Management whose email address exactly matches the one you give, with the first match surfaced on its own for easy mapping.

- Action

**Find Contact by Any Field**

Returns the contacts in Sage Sales Management where the field you name equals the value you give, so you can look a contact up by phone, last name, account, external ID or any other stored field.

- Action

**Find Contact by External ID**

Returns the contact in Sage Sales Management carrying the external ID you give — the ID your own system uses for that person.

- Action

**Find Entity**

Searches any Sage Sales Management record type — accounts, contacts, opportunities, sales orders, activities and so on — for records where the field you name equals the value you give.

- Action

**Find Opportunity**

Returns the opportunities in Sage Sales Management whose reference exactly matches the one you give, with the first match surfaced on its own for easy mapping.

- Action

**Find Opportunity by Any Field**

Returns the opportunities in Sage Sales Management where the field you name equals the value you give, so you can look one up by account, status, owner, external ID or any other stored field.

- Action

**Find Opportunity by External ID**

Returns the opportunity in Sage Sales Management carrying the external ID you give — the ID your own system uses for that deal.

- Action

**Get User**

Returns one Sage Sales Management user by ID, with their name, email, login, phone, user type, manager, branch and active status.

- Action

**List Accounts**

List accounts stored in Sage Sales Management, most recently updated first.

- Action

**List Branches**

Returns every branch (office or environment) set up in Sage Sales Management, so you can pick the branch ID other operations need.

- Action

**List Countries**

Returns every country Sage Sales Management knows about with its ID and ISO codes, so you can supply the country ID accounts and contacts expect.

- Action

**List Currencies**

Returns every currency configured in Sage Sales Management with its ID, ISO code and symbol, so you can supply the currency ID opportunities and orders expect.

- Action

**List Timezones**

Returns every time zone Sage Sales Management supports with its ID and IANA name, so you can supply the time zone ID branches expect.

- Action

**List Users**

Returns the users (sales reps) in Sage Sales Management with their names, emails and IDs, so you can pick the sales-rep ID other operations need.

- Action

**Update Account**

Updates an existing account in Sage Sales Management. Only the fields you fill in are sent, so anything you leave blank keeps its current value.

- Action

**Update Activity**

Updates an existing activity in Sage Sales Management. Only the fields you fill in are sent, so anything you leave blank keeps its current value.

- Action

**Update Calendar Item**

Updates an existing calendar appointment or task in Sage Sales Management. Only the fields you fill in are sent, so anything you leave blank keeps its current value.

- Action

**Update Contact**

Updates an existing contact in Sage Sales Management. Only the fields you fill in are sent, so anything you leave blank keeps its current value.

- Action

**Update Entity**

Updates a record of any Sage Sales Management type (account, contact, opportunity, sales order, activity, calendar entry and so on) from a JSON object of the fields you want changed. Fields you leave out keep their current values.

- Action

**Update Opportunity**

Updates an existing opportunity in Sage Sales Management. Only the fields you supply are changed; anything left blank is left as it is on the record.

- Action

**Update Sales Order**

Updates an existing sales order in Sage Sales Management. Only the fields you supply are changed; anything left blank stays as it is on the order.

## Each app on its own

- [ **Apaleo** Cloud-native, API-first property management system for hotels, apartments, and hospitality operators.](https://apiant.ai/connections/apaleo)
- [ **Sage Sales Management** Sage Sales Management is a mobile CRM that allows you to measure, analyse and improve your sales team’s...](https://apiant.ai/connections/sage-sales-management)

Reviews

## What our customers say

## More from Apaleo

- [ **Apaleo to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/apaleo-to-hubspot)
- [ **Apaleo to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/apaleo-to-salesforce)
- [ **Apaleo to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/apaleo-to-slack)
- [ **Apaleo to Google Sheets** Google Sheets](https://apiant.ai/connect/apaleo-to-google-sheets)
- [ **Apaleo to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/apaleo-to-gmail)
- [ **Apaleo to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/apaleo-to-google-calendar)

## More into Sage Sales Management

- [ **HubSpot to Sage Sales Management** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-sage-sales-management)
- [ **Google Sheets to Sage Sales Management** Google Sheets](https://apiant.ai/connect/google-sheets-to-sage-sales-management)
- [ **Gmail to Sage Sales Management** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-sage-sales-management)
- [ **Google Calendar to Sage Sales Management** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-sage-sales-management)
- [ **Google Drive to Sage Sales Management** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-sage-sales-management)
- [ **Mailchimp to Sage Sales Management** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-sage-sales-management)

Questions

## Apaleo and Sage Sales Management, answered

###

### What can start an automation from Apaleo?

Any of Apaleo's 5 triggers in the catalog, including New Booking, New Company, New Folio and New Reservation. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in Sage Sales Management when something happens in Apaleo?

Any of Sage Sales Management's 33 actions, including Create Account, Create Activity, Create Calendar Item and Create Contact. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from Sage Sales Management to Apaleo?

Yes. When something happens in Sage Sales Management, your agent can act in Apaleo too. This page covers both directions: Sage Sales Management's triggers and Apaleo's actions are listed here as well.

###

### Do I have to build a connector for Apaleo or Sage Sales Management?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### Can my AI client use Apaleo and Sage Sales Management without building an automation?

Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
