--- title: "Connect Apaleo and Ontraport - APIANT.ai" description: "When \"New Booking\" fires in Apaleo, your agent runs \"Create or Update Contact\" in Ontraport." canonical: "https://apiant.ai/connect/apaleo-to-ontraport" --- # Connect Apaleo and Ontraport When **New Booking** fires in [Apaleo](https://apiant.ai/connections/apaleo), your agent runs **Create or Update Contact** in [Ontraport](https://apiant.ai/connections/ontraport), or **New Contact** in Ontraport to **Add Allowance to Folio** in Apaleo. Describe the whole flow and it is built, tested on every scenario and kept running. Apaleo **5** triggers Apaleo **66** actions Ontraport **5** triggers Ontraport **14** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Apaleo and Ontraport to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Apaleo and Ontraport can do together ### From Apaleo to Ontraport - When **New Booking** in Apaleo then **Create or Update Contact** in Ontraport - When **New Company** in Apaleo then **Create Task** in Ontraport ### From Ontraport to Apaleo - When **New Contact** in Ontraport then **Add Allowance to Folio** in Apaleo - When **New or Updated Contact** in Ontraport then **Add Charge to Folio** in Apaleo Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Apaleo and Ontraport ## Triggers and actions 10 triggers · 80 actions - Trigger **New Booking** Triggers when a new booking is created in Apaleo, returning the booker details and its reservations. - Trigger **New Company** Triggers when a new company is created in Apaleo. - Trigger **New Folio** Triggers when a new folio is created in Apaleo, newest first. - Trigger **New Reservation** Triggers when a new reservation is created in Apaleo, optionally limited to certain properties, statuses or channels. - Trigger **Reservation Updated** Triggers when a reservation is created or changed, including status changes such as check-in, check-out or cancellation. - Action **Add Allowance to Folio** Posts an allowance (a discount or credit) to a folio in Apaleo. - Action **Add Charge to Folio** Adds a charge for a good or service to a folio and posts it immediately. Returns the new charge id and any fee charge ids. - Action **Add Reservations to Booking** Creates one or more new reservations and adds them to an existing booking. Returns the ids of the reservations that were created. - Action **Amend Reservation Stay** Changes the stay details of a reservation: arrival, departure, number of guests and the rate plan for each night. - Action **Assign Unit to Reservation** Assigns a specific unit (room) to a confirmed or in-house reservation, optionally for part of the stay and optionally locking it. - Action **Book Service for Reservation** Books a service (such as breakfast or spa) onto an existing reservation, for the whole stay or for specific dates. - Action **Cancel Block** Cancels a block that is Definite or Tentative, changing its status to Canceled. - Action **Cancel Invoice** Cancels an invoice in Apaleo, creating a cancellation invoice and reopening the folio where applicable. - Action **Cancel Reservation** Cancels a confirmed reservation whose arrival is still in the future, setting its status to Canceled. - Action **Change Unit Condition** Changes the housekeeping condition (Clean, Clean to be inspected, Dirty) of a unit in apaleo. - Action **Check In Reservation** Checks in a confirmed reservation that has a unit assigned, moving it to In House. - Action **Check Out Reservation** Checks out an in-house reservation, setting its status to Checked Out and posting all open folio charges. - Action **Close Folio** Closes a folio so no further charges or payments can be added. Only possible when the folio balance is 0; this cannot be undone. - Action **Confirm Block** Confirms a tentative block, changing its status to Definite. - Action **Create Block** Creates a block of inventory for a group booking at a given rate plan and date range, and returns the new block's id. - Action **Create Booking** Creates a booking in Apaleo containing one or more reservations for a booker. Returns the new booking id and the ids of its reservations. - Action **Create Company** Creates a company (corporate account) for a property in Apaleo, with its address, tax details and bookable rate plans. - Action **Create Folio** Creates an additional guest folio for a reservation, or a new external folio for a property, with the given debitor. - Action **Create Group** Creates a group booking in Apaleo for one or more properties, with the booker's details. Returns the new group's id. - Action **Create Invoice** Creates an invoice for one folio. The folio's debitor must have a name, city, postal code and country. - Action **Create Maintenance** Creates a maintenance window (out of service, out of order or out of inventory) for a unit. - Action **Create Payment** Records a custom payment (cash, cheque, voucher or externally processed) on an Apaleo folio. - Action **Create Payment Link** Creates a link to a payment form where a guest can pay an amount toward a folio. Returns the id of the pending payment. - Action **Create Refund** Creates a refund on an Apaleo folio for the given amount and payment method. The refund is processed asynchronously. - Action **Create Unit** Creates a new unit (room) in an Apaleo property. - Action **Delete Block** Deletes a block, as long as no reservations have been picked up from it. - Action **Delete Company** Deletes a company and removes it from any rate plans that have not used it yet. - Action **Delete Folio** Deletes an empty, non-main folio. This cannot be undone. - Action **Delete Group** Deletes a group booking in Apaleo. Only possible while no blocks are linked to the group. - Action **Delete Maintenance** Deletes a maintenance window from a unit. Maintenances that started yesterday or earlier cannot be deleted. - Action **Get Block** Returns a specific Apaleo block (inventory held for a group booking) by its ID. - Action **Get Booking** Returns a booking with its booker details, reservations and property totals. - Action **Get Company** Returns a company (corporate account) by its ID, including its address, tax details and bookable rate plans. - Action **Get Folio** Returns one folio by ID, including its charges, allowances, payments, balance and debitor details. - Action **Get Group** Returns a specific group booking, optionally including its blocks and available actions. - Action **Get Invoice** Returns an invoice's details, including recipient, line items, payments, tax details and totals. - Action **Get Invoice PDF** Downloads the PDF file of an existing invoice. - Action **Get Maintenance** Returns a scheduled unit maintenance (out of service, out of order or out of inventory) by its ID, including its unit and time window. - Action **Get Payment** Returns a single payment on a folio, including its amount, method, status and dates. - Action **Get Property** Returns a property (hotel) by its id, including its name, address, company details, time zone and currency. - Action **Get Rate Plan** Returns a single rate plan by its ID, including its pricing, policies, restrictions and channels. - Action **Get Reservation** Returns a single reservation, including its guest, stay dates, rate plan, unit and amounts. - Action **Get Service** Returns a specific service (such as breakfast) with its price, availability and accounting settings. - Action **Get Stay Offers** Returns the available room offers (unit groups with rate plans and prices) for a property, arrival and departure date and number of guests. - Action **Get Unit** Returns a single unit (room or space) with its property, unit group, status, and attributes. - Action **Get Unit Group** Returns a unit group (room type) with its property, names, descriptions, capacity and unit count. - Action **List Bookings** Returns the bookings in your Apaleo account, optionally filtered by reservation, group, channel, external code or booker details. - Action **List Folios** Returns the folios in your Apaleo account, optionally filtered by property, reservation, booking, company, status, type, dates or balance. - Action **List Payments** Returns the payments recorded on a folio, newest first, optionally filtered by payment status. - Action **List Properties** Returns the list of properties (hotels) in the Apaleo account, optionally filtered by status or country. - Action **List Rate Plans** Returns the rate plans in your Apaleo account, optionally filtered by property, codes, channels, unit groups and other criteria. - Action **List Rates** Returns the prices and restrictions of a rate plan for each time slice in a date range. - Action **List Reservations** Returns the reservations in your Apaleo account, optionally filtered by booking, property, status, dates, guest text and more. - Action **List Services** Returns the services (extras such as breakfast or parking) set up for your properties, optionally filtered by property, name, channel or type. - Action **List Unit Groups** Returns the unit groups (room types, meeting rooms, parking and similar) defined in Apaleo, optionally for one property. - Action **List Units** Returns the units (rooms) of your Apaleo account, optionally filtered by property, unit group, condition, occupancy or name. - Action **Mark Invoice Paid** Marks an Apaleo invoice as paid, recording the payment method and receipt reference. - Action **Reopen Folio** Reopens a closed folio so charges and payments can be posted again. Only works when no invoice has been created for the folio. - Action **Update Booking** Updates a booking's comment, booker comment, booker or payment account. - Action **Update Company** Updates an existing company's name, contact details, tax IDs, address, invoicing options or rate plans. Fields left blank are not changed. - Action **Update Folio** Updates a folio's debitor or company in Apaleo. - Action **Update Group** Updates a group booking's name, comments, properties, booker or payment account. - Action **Update Maintenance** Updates the start, end or description of an existing maintenance window for a unit. - Action **Update Rates** Creates or overwrites the prices and restrictions of a rate plan for the given time slices. - Action **Update Reservation** Updates a reservation's comments, travel purpose, market segment, company, charge and pre-check-in flags, or applies other allowed changes such as the primary guest. - Action **Update Unit** Updates a unit's name, description, condition, unit group or maximum occupancy in Apaleo. Only the fields you fill in are changed. - Trigger **New Contact** Polling trigger: fires for each newly created contact, newest first (sorted by creation date). - Trigger **New or Updated Contact** Polling trigger: fires when a contact is created or modified, sorted by date last modified. - Trigger **New Task** Polling trigger: fires for each newly created task (objectID 1), newest first. - Trigger **New Transaction** Polling trigger: fires for each newly created transaction (objectID 46), newest first. - Trigger **Two-way sync new or updated contact** A trigger for two-way syncing new and updated contacts, with enhanced on-the-fly mapping. Polls Ontraport Contacts sorted by date-last-modified descending; fires for each new or updated contact. - Action **Create Object** Create a record of any Ontraport object type. Provide objectID and a JSON of fields. Note: Ontraport DROP (dropdown) custom fields fail OPEN — sending a value that is not one of the field's defined options returns HTTP 200 and silently discards it, leaving the field unset. Verify a dropdown value landed by reading the record back. - Action **Create or Update Contact** Create a new contact, or merge into an existing one matched by email (Ontraport saveorupdate). Note: Ontraport DROP (dropdown) custom fields fail OPEN — sending a value that is not one of the field's defined options returns HTTP 200 and silently discards it, leaving the prior value in place. Verify a dropdown value landed by reading the record back. - Action **Create Task** Create a Task object (objectID 1) in Ontraport. - Action **Delete Contact** Delete a contact by its Ontraport ID. - Action **Delete Object** Delete a record of any object type by objectID and id. - Action **Find Contact by Email** Find a contact by exact email match. Returns the first matching record. - Action **Find contact by field (Go only has Find Contact by Email — covers email lookup only, not arbitrary field)** Returns the details for a contact if the specified field matches the specified value. Throws an error if zero or multiple match. - Action **Get Contact** Retrieve a single contact by its Ontraport ID. - Action **Get Object** Retrieve a single record of any object type by objectID and id. - Action **List Contacts** List contacts with optional search, range, and sort. - Action **List Objects** List records of any object type with optional search and range. - Action **Remove Tag from Contact** Remove a tag from one or more contacts. - Action **Tag Contact** Add a tag to one or more contacts. - Action **Update Object** Update a record of any Ontraport object type by ID. Note: Ontraport DROP (dropdown) custom fields fail OPEN — sending a value that is not one of the field's defined options returns HTTP 200 and silently discards it, leaving the prior value in place. Verify a dropdown value landed by reading the record back. ## Each app on its own - [ **Apaleo** Cloud-native, API-first property management system for hotels, apartments, and hospitality operators.](https://apiant.ai/connections/apaleo) - [ **Ontraport** Ontraport is an all-in-one CRM, marketing automation, and e-commerce platform.](https://apiant.ai/connections/ontraport) Reviews ## What our customers say ## More from Apaleo - [ **Apaleo to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/apaleo-to-hubspot) - [ **Apaleo to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/apaleo-to-salesforce) - [ **Apaleo to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/apaleo-to-slack) - [ **Apaleo to Google Sheets** Google Sheets](https://apiant.ai/connect/apaleo-to-google-sheets) - [ **Apaleo to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/apaleo-to-gmail) - [ **Apaleo to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/apaleo-to-google-calendar) ## More into Ontraport - [ **HubSpot to Ontraport** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-ontraport) - [ **Gmail to Ontraport** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-ontraport) - [ **Mailchimp to Ontraport** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-ontraport) - [ **ActiveCampaign to Ontraport** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-ontraport) - [ **Asana to Ontraport** Asana is a collaborative information manager for workspace.](https://apiant.ai/connect/asana-to-ontraport) - [ **JIRA to Ontraport** Atlassian JIRA Cloud — issue tracking and project management.](https://apiant.ai/connect/jira-to-ontraport) Questions ## Apaleo and Ontraport, answered ### ### What can start an automation from Apaleo? Any of Apaleo's 5 triggers in the catalog, including New Booking, New Company, New Folio and New Reservation. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Ontraport when something happens in Apaleo? Any of Ontraport's 14 actions, including Create Object, Create or Update Contact, Create Task and Update Object. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Ontraport to Apaleo? Yes. When something happens in Ontraport, your agent can act in Apaleo too. This page covers both directions: Ontraport's triggers and Apaleo's actions are listed here as well. ### ### Do I have to build a connector for Apaleo or Ontraport? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Apaleo and Ontraport without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.