Connect Amplifier and Mojo Helpdesk

Both apps 43Amplifier 16Mojo Helpdesk 27

• Trigger
  New Item

  Triggers when a new inventory item is created in Amplifier.

• Trigger
  New Order Received

  Triggers when a new order is received in Amplifier.

• Action
  Create Item

  Creates an inventory item (SKU) in Amplifier.

• Action
  Create Order

  Creates a fulfillment order in Amplifier with a ship-to address and line items.

• Action
  Create Order Source

  Creates an order source, the channel label you attach to orders.

• Action
  Create Receipt

  Creates an inbound receipt telling Amplifier a supply delivery of boxes is on its way.

• Action
  Delete Order Source

  Deletes an order source.

• Action
  Find Items

  Searches inventory items by SKU, name or free text and returns the matches.

• Action
  Get Campaign

  Returns one campaign by its ID, with its dates, reward limits and notification settings.

• Action
  Get Current Inventory

  Returns current inventory levels for every item in your Amplifier account.

• Action
  Get Item

  Returns one inventory item by its Amplifier ID, including SKU, name, pricing and dimensions.

• Action
  Get Order

  Returns one order by its Amplifier ID, including status, shipping details and line items.

• Action
  Get Order Source

  Returns one order source by its ID, with its name and code.

• Action
  Get Shipments By Ship Date

  Returns the shipments that shipped on a given date.

• Action
  List Campaigns

  Returns the campaigns in the Amplifier account.

• Action
  Revoke Campaign Offer

  Revokes a campaign offer so it can no longer be redeemed.

• Trigger
  New Ticket

  Triggers when a new ticket is created in Mojo Helpdesk.

• Trigger
  New Ticket With Due On

  Triggers when a new Mojo Helpdesk ticket that has a due date is created.

• Trigger
  New Ticket With Scheduled On

  Triggers when a new Mojo Helpdesk ticket that has a scheduled date is created.

• Trigger
  New User

  Triggers when a new user is created in Mojo Helpdesk.

• Action
  Add asset

  Creates a new asset in Mojo Helpdesk Asset Management and returns the created asset.

• Action
  Add Comment to Ticket

  Adds a public comment to a Mojo Helpdesk ticket.

• Action
  Add Staff Note to Ticket

  Adds an internal staff-only note to a Mojo Helpdesk ticket.

• Action
  Add Tag to Ticket

  Adds a tag to a Mojo Helpdesk ticket, creating the tag if it does not exist.

• Action
  Add task to ticket

  Creates a task on a ticket, with optional notes, due date, assignee and completion status.

• Action
  Create Ticket

  Creates a new ticket in Mojo Helpdesk and returns it.

• Action
  Create User

  Creates a new user in Mojo Helpdesk.

• Action
  Delete ticket

  Permanently deletes a ticket, including its comments and attachments.

• Action
  Delete user

  Permanently deletes a user from Mojo Helpdesk. This cannot be undone.

• Action
  Find assets by criteria

  Returns the assets that match a search query, such as a name, tag, serial number, location or assigned user.

• Action
  Find User by Email

  Finds a Mojo Helpdesk user by email address.

• Action
  Get asset

  Returns the details of a single asset, including its status, location, assigned users and attached files.

• Action
  Get Ticket

  Returns one Mojo Helpdesk ticket by its ID, including title, description, status, priority and assignee.

• Action
  Get User

  Returns one Mojo Helpdesk user by ID.

• Action
  List comments

  Returns the comments on a Mojo Helpdesk ticket, including staff notes.

• Action
  List ticket queues

  Returns the ticket queues in your Mojo Helpdesk account, with each queue's id, name and email settings.

• Action
  List tickets

  Returns the tickets in your Mojo Helpdesk, sorted by the field and order you choose.

• Action
  List users

  Returns the users (end users and agents) in your Mojo Helpdesk account.

• Action
  Remove tag from ticket

  Removes a tag from a ticket, identified by the tag's ID or label, and returns the ticket's remaining tags.

• Action
  Search Tickets

  Finds Mojo Helpdesk tickets matching a search query (same syntax as the web app's advanced search).

• Action
  Update asset

  Updates an existing asset in Mojo Helpdesk, changing only the fields you supply.

• Action
  Update Ticket

  Updates an existing Mojo Helpdesk ticket; only the fields you supply change.

• Action
  Update User

  Updates a Mojo Helpdesk user's details; only the fields you supply change (email cannot be changed here).

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.