--- title: "Connect Amo Crm and OpsGenie - APIANT.ai" description: "When \"New contact\" fires in Amo Crm, your agent runs \"Add note to alert\" in OpsGenie, or \"New alert\" in OpsGenie to \"Add contact\" in Amo Crm." canonical: "https://apiant.ai/connect/amo-crm-to-opsgenie" --- # Connect Amo Crm and OpsGenie When **New contact** fires in [Amo Crm](https://apiant.ai/connections/amo-crm), your agent runs **Add note to alert** in [OpsGenie](https://apiant.ai/connections/opsgenie), or **New alert** in OpsGenie to **Add contact** in Amo Crm. Describe the whole flow and it is built, tested on every scenario and kept running. Amo Crm **2** triggers Amo Crm **15** actions OpsGenie **1** trigger OpsGenie **15** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Amo Crm and OpsGenie to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Amo Crm and OpsGenie can do together ### From Amo Crm to OpsGenie - When **New contact** in Amo Crm then **Add note to alert** in OpsGenie - When **New lead** in Amo Crm then **Add incident** in OpsGenie ### From OpsGenie to Amo Crm - When **New alert** in OpsGenie then **Add contact** in Amo Crm - When **New alert** in OpsGenie then **Add task** in Amo Crm Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Amo Crm and OpsGenie ## Triggers and actions 3 triggers · 30 actions - Trigger **New contact** Polling trigger for new contacts. - Trigger **New lead** Polling trigger for new leads. - Action **Add company** Create a company. - Action **Add contact** Create a contact. - Action **Add note** Add a note to a lead/contact/company. - Action **Add task** Create a task. - Action **Get company** Get a company by ID. - Action **Get contact** Get a contact by ID. - Action **Get lead** Get a lead by ID. - Action **Get note** Returns one note (type, params/text, entity_id) attached to a lead, contact or company, by entity type and note id. - Action **List contacts** List contacts. - Action **List leads** List leads. - Action **List pipelines** List lead pipelines. - Action **List tasks** List tasks. - Action **Update company** Update a company. - Action **Update contact** Update a contact. - Action **Update lead** Update a lead. - Trigger **New alert** Triggers when a new alert is created in OpsGenie, optionally limited to alerts matching a search query. - Action **Acknowledge alert** Acknowledges an OpsGenie alert, optionally adding a note. The request is processed asynchronously and returns a request id. - Action **Add incident** Creates a new incident on an OpsGenie service. - Action **Add note to alert** Adds a note to an existing OpsGenie alert. The note is processed asynchronously; the returned request id can be used to check its status. - Action **Assign alert** Assigns an OpsGenie alert to a user as its owner. - Action **Close alert** Closes an OpsGenie alert identified by its id, tiny id or alias. Closing is processed asynchronously and returns a request id. - Action **Close incident** Closes an OpsGenie incident, optionally adding a note. - Action **Create Alert** Creates a new alert in OpsGenie with a message, optional priority, responders, tags and custom details. - Action **Delete alert** Deletes an OpsGenie alert by its id, tiny id or alias. The deletion is processed asynchronously and returns a request id. - Action **Get alert** Returns a single OpsGenie alert, looked up by its id, tiny id or alias. - Action **Get incident** Returns an OpsGenie incident by its id or tiny id, including its message, status, priority, responders, tags and custom properties. - Action **List alerts** Returns alerts in your OpsGenie account, optionally filtered by a search query or a saved search, and sorted by the field you choose. - Action **List incidents** Returns incidents matching a search query, sorted as requested. - Action **List schedules** Returns all on-call schedules in the OpsGenie account, optionally with their rotations. - Action **List teams** Returns all teams in the OpsGenie account, with each team's id, name and description. - Action **List users** Returns the users in your Opsgenie account, optionally filtered by a search query and sorted. ## Each app on its own - [ **Amo Crm** CRM platform for managing sales pipelines and customer conversations across WhatsApp, Instagram, and other...](https://apiant.ai/connections/amo-crm) - [ **OpsGenie** OpsGenie extends IT Operations Management to mobile devices.](https://apiant.ai/connections/opsgenie) Reviews ## What our customers say ## More from Amo Crm - [ **Amo Crm to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/amo-crm-to-hubspot) - [ **Amo Crm to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/amo-crm-to-salesforce) - [ **Amo Crm to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/amo-crm-to-slack) - [ **Amo Crm to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/amo-crm-to-google-sheets) - [ **Amo Crm to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/amo-crm-to-gmail) - [ **Amo Crm to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/amo-crm-to-google-calendar) ## More into OpsGenie - [ **HubSpot to OpsGenie** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-opsgenie) - [ **Google Sheets to OpsGenie** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-opsgenie) - [ **Gmail to OpsGenie** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-opsgenie) - [ **Google Calendar to OpsGenie** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-opsgenie) - [ **Google Drive to OpsGenie** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-opsgenie) - [ **Mailchimp to OpsGenie** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-opsgenie) Questions ## Amo Crm and OpsGenie, answered ### ### What can start an automation from Amo Crm? Any of Amo Crm's 2 triggers in the catalog, including New contact and New lead. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in OpsGenie when something happens in Amo Crm? Any of OpsGenie's 15 actions, including Create Alert, Acknowledge alert, Add incident and Add note to alert. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from OpsGenie to Amo Crm? Yes. When something happens in OpsGenie, your agent can act in Amo Crm too. This page covers both directions: OpsGenie's triggers and Amo Crm's actions are listed here as well. ### ### Do I have to build a connector for Amo Crm or OpsGenie? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Amo Crm and OpsGenie without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.