# Connect Amberscript and Fluent Support When **Job Finished** fires in [Amberscript](https://apiant.ai/connections/amberscript), your agent runs **Add Tag to Ticket** in [Fluent Support](https://apiant.ai/connections/fluent-support), or **New Customer** in Fluent Support to **Add glossary** in Amberscript. Describe the whole flow and it is built, tested on every scenario and kept running. Amberscript **1** trigger Amberscript **9** actions Fluent Support **2** triggers Fluent Support **10** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Amberscript and Fluent Support to do together? Give your AI client this address. `https://mcp.apiant.ai` Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Amberscript and Fluent Support can do together ### From Amberscript to Fluent Support - When **Job Finished** in Amberscript then **Add Tag to Ticket** in Fluent Support - When **Job Finished** in Amberscript then **Create Customer** in Fluent Support ### From Fluent Support to Amberscript - When **New Customer** in Fluent Support then **Add glossary** in Amberscript - When **New Ticket** in Fluent Support then **Create New Job** in Amberscript Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Amberscript and Fluent Support ## Triggers and actions 3 triggers · 19 actions - Trigger **Job Finished** Triggers when a job has finished on our platform. - Action **Add glossary** Create a new glossary of terms that can be referenced by glossaryId on job upload for improved transcription accuracy. - Action **Create New Job** This action creates a new job on the Amberscript platform. - Action **Delete glossary** Delete an existing glossary. - Action **Delete job** Delete a transcription job. - Action **Get job** Retrieve the status/details of a transcription job. - Action **Get job transcript** Download a finished job's transcript/subtitles in a chosen export format. - Action **List glossaries** List all glossaries defined on the account (used to supply glossaryId when uploading a job). - Action **List jobs** List all transcription jobs for the account. - Action **Update glossary** Update an existing glossary's terms. - Trigger **New Customer** Triggers when a new customer is added in Fluent Support. - Trigger **New Ticket** Triggers when a new support ticket is created in Fluent Support. - Action **Add Tag to Ticket** Adds an existing tag to a Fluent Support ticket. - Action **Close Ticket** Closes a Fluent Support ticket. - Action **Create Customer** Creates a new customer in Fluent Support with their name, email, contact details and an optional note. - Action **Create Ticket** Creates a new support ticket in Fluent Support for an existing customer. - Action **Get Ticket** Returns a Fluent Support ticket with its customer, responses and details. - Action **List Customers** Returns the customers in your Fluent Support help desk, optionally filtered by a search term. - Action **List Tickets** Returns support tickets from Fluent Support, optionally matching a search term. - Action **Reopen Ticket** Reopens a closed Fluent Support ticket. - Action **Reply to Ticket** Adds an agent reply or internal note to a Fluent Support ticket, optionally closing the ticket. - Action **Update Ticket** Updates one property of a ticket — its priority, customer priority, assigned agent or product. ## Each app on its own - [ **Amberscript** Our services allow you to create text and subtitles from audio or video, either automatically and perfected...](https://apiant.ai/connections/amberscript) - [ **Fluent Support** WordPress helpdesk plugin for managing customer support tickets, with REST API and webhook integrations.](https://apiant.ai/connections/fluent-support) Reviews ## What our customers say ## More from Amberscript - [ **Amberscript to Ontraport** Ontraport is an all-in-one CRM, marketing automation, and e-commerce platform.](https://apiant.ai/connect/amberscript-to-ontraport) - [ **Amberscript to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/amberscript-to-hubspot) - [ **Amberscript to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/amberscript-to-salesforce) - [ **Amberscript to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/amberscript-to-slack) - [ **Amberscript to Google Sheets** Google Sheets](https://apiant.ai/connect/amberscript-to-google-sheets) - [ **Amberscript to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/amberscript-to-gmail) ## More into Fluent Support - [ **ActiveCampaign to Fluent Support** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-fluent-support) - [ **Airtable to Fluent Support** Organize anything with Airtable, a modern database created for everyone.](https://apiant.ai/connect/airtable-to-fluent-support) - [ **Asana to Fluent Support** Asana is a collaborative information manager for workspace.](https://apiant.ai/connect/asana-to-fluent-support) - [ **ClickUp to Fluent Support** ClickUp is an all-in-one app to plan, track, and manage your work in a beautifully intuitive environment.](https://apiant.ai/connect/clickup-to-fluent-support) - [ **Discord to Fluent Support** Discord is an all-in-one voice and text chat for gamers.](https://apiant.ai/connect/discord-to-fluent-support) - [ **Brevo to Fluent Support** Brevo is the leading CRM suite designed to cultivate long-term customer relationships and help businesses...](https://apiant.ai/connect/brevo-to-fluent-support) Questions ## Amberscript and Fluent Support, answered ### ### What can start an automation from Amberscript? Any of Amberscript's 1 trigger in the catalog, including Job Finished. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Fluent Support when something happens in Amberscript? Any of Fluent Support's 10 actions, including Create Customer, Create Ticket, Update Ticket and Add Tag to Ticket. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Fluent Support to Amberscript? Yes. When something happens in Fluent Support, your agent can act in Amberscript too. This page covers both directions: Fluent Support's triggers and Amberscript's actions are listed here as well. ### ### Do I have to build a connector for Amberscript or Fluent Support? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.