--- title: "Connect Amazon SNS to CallTrackingMetrics - APIANT.ai" description: "When \"New JSON Message\" fires in Amazon SNS, your agent runs \"Get Call\" in CallTrackingMetrics." canonical: "https://apiant.ai/connect/amazon-sns-to-calltrackingmetrics" --- # Connect Amazon SNS to CallTrackingMetrics When **New JSON Message** fires in [Amazon SNS](https://apiant.ai/connections/amazon-sns), your agent runs **Get Call** in [CallTrackingMetrics](https://apiant.ai/connections/calltrackingmetrics). Describe the whole flow and it is built, tested on every scenario and kept running. Amazon SNS **3** triggers Amazon SNS **3** actions CallTrackingMetrics **1** action What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Amazon SNS and CallTrackingMetrics to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Amazon SNS can start in CallTrackingMetrics - When **New JSON Message** in Amazon SNS then **Get Call** in CallTrackingMetrics Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Amazon SNS and CallTrackingMetrics ## Triggers and actions 3 triggers · 4 actions - Trigger **New JSON Message** Triggers instantly when a message is published to an Amazon SNS topic and passes on the JSON data in the message. The subscription is created and removed automatically when the automation is turned on and off. - Trigger **New Message** Triggers instantly when a message is published to an Amazon SNS topic. The subscription is created and removed automatically when the automation is turned on and off. - Trigger **New Topic** Triggers when a new topic is created in the connected Amazon SNS account. - Action **Create JSON Message** Publishes a message to an Amazon SNS topic whose body is JSON built from the data you map, such as a record from the trigger. - Action **Create Message** Publishes a text message to an Amazon SNS topic, delivering it to every subscriber. - Action **Create Topic** Creates a new Amazon SNS topic, or returns the existing one if a topic with that name already exists. - Action **Get Call** Fetches a call (or other tracked activity such as a text, chat or form) by its ID, with caller details, source, duration, status, agent and recording link. An error occurs if the call is not found. ## Each app on its own - [ **Amazon SNS** Amazon Simple Notification Service is a flexible, and fast messaging service which is fully managed.](https://apiant.ai/connections/amazon-sns) - [ **CallTrackingMetrics** CallTrackingMetrics is the only digital platform that uses call tracking intelligence to inform contact...](https://apiant.ai/connections/calltrackingmetrics) Reviews ## What our customers say ## More from Amazon SNS - [ **Amazon SNS to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/amazon-sns-to-hubspot) - [ **Amazon SNS to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/amazon-sns-to-salesforce) - [ **Amazon SNS to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/amazon-sns-to-slack) - [ **Amazon SNS to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/amazon-sns-to-google-sheets) - [ **Amazon SNS to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/amazon-sns-to-gmail) - [ **Amazon SNS to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/amazon-sns-to-google-calendar) ## More into CallTrackingMetrics - [ **HubSpot to CallTrackingMetrics** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-calltrackingmetrics) - [ **Salesforce to CallTrackingMetrics** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-calltrackingmetrics) - [ **Slack to CallTrackingMetrics** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-calltrackingmetrics) - [ **Google Sheets to CallTrackingMetrics** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-calltrackingmetrics) - [ **Gmail to CallTrackingMetrics** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-calltrackingmetrics) - [ **Google Calendar to CallTrackingMetrics** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-calltrackingmetrics) Questions ## Amazon SNS and CallTrackingMetrics, answered ### ### What can start an automation from Amazon SNS? Any of Amazon SNS's 3 triggers in the catalog, including New JSON Message, New Message and New Topic. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in CallTrackingMetrics when something happens in Amazon SNS? Any of CallTrackingMetrics's 1 action, including Get Call. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from CallTrackingMetrics to Amazon SNS? CallTrackingMetrics has no triggers in the catalog today, so automations start in Amazon SNS. If you need the other direction, ask: your agent reads CallTrackingMetrics's API documentation and adds it. ### ### Do I have to build a connector for Amazon SNS or CallTrackingMetrics? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Amazon SNS and CallTrackingMetrics without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.