Integration
Connect Algolia and ManageEngine ServiceDesk Plus Cloud
When Browse Records fires in Algolia, your agent runs Add request task in ManageEngine ServiceDesk Plus Cloud, or New Problem in ManageEngine ServiceDesk Plus Cloud to Add or Replace Record in Algolia. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Algolia and ManageEngine ServiceDesk Plus Cloud to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Algolia and ManageEngine ServiceDesk Plus Cloud can do together
From Algolia to ManageEngine ServiceDesk Plus Cloud
When Browse Records in Algolia
then Add request task in ManageEngine ServiceDesk Plus Cloud
From ManageEngine ServiceDesk Plus Cloud to Algolia
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Algolia and ManageEngine ServiceDesk Plus Cloud
Triggers and actions 3 triggers · 43 actions
- Browse Records
Triggers when a new record appears in an Algolia index, optionally limited to records matching a query or filter.
- Add or Replace Record
Adds a record to an Algolia index, or replaces the existing record with the same object ID.
- Batch Indexing
Adds, updates or deletes several records in one Algolia index with a single request. Returns the affected record IDs and the indexing task ID.
- Batch Multiple Indices
Adds, updates, or deletes records across multiple Algolia indices in a single request.
- Batch Save Query Rules
Creates or replaces several query rules on an Algolia index in one call, optionally clearing the existing rules first.
- Batch Save Synonyms
Creates or replaces a batch of synonyms on an Algolia index.
- Check Task Status
Returns whether an Algolia indexing task on an index has finished (published) or is still pending.
- Clear All Synonyms
Deletes all synonyms from an Algolia index.
- Clear Index (Delete All Records)
Deletes every record from an Algolia index while keeping its settings, synonyms and rules.
- Copy or Move Index
Copies or moves (renames) an Algolia index to a destination index within the same application.
- Delete Index
Deletes an Algolia index together with all its records and settings.
- Delete Query Rule
Deletes a query rule from an Algolia index by its ID.
- Delete Record
Deletes a single record from an Algolia index by its object ID.
- Delete Records by Query
Deletes every record in an Algolia index that matches a filter. The deletion is queued as a task; empty filters are refused.
- Delete Synonym
Deletes a synonym from an Algolia index by its ID.
- Find Query Rule
Returns a single query rule from an Algolia index by its rule ID, including its conditions and consequence.
- Find Record
Returns one record from an Algolia index by its object ID.
- Find Synonym
Finds a synonym in an Algolia index by its ID and returns its type, words and replacements.
- Get Index Settings
Returns the settings configured on an Algolia index, such as searchable attributes, ranking and faceting.
- Get Records (Batch)
Retrieves one or more records by object ID, potentially from different indices, in a single call.
- List Indices
Returns all indices in your Algolia application, with each index's name, record count, size and last-updated time.
- Partial Update Record
Adds new attributes to an Algolia record or updates existing ones, leaving the other attributes unchanged.
- Save Record (Auto Object ID)
Adds a record to an Algolia index with an auto-generated object ID, or replaces the record if the given object ID already exists.
- Save Synonym
Creates a synonym in an Algolia index, or replaces the existing synonym with the same ID.
- Search for Facet Values
Searches the values of a facet attribute in an index and returns the matching facet values with their record counts.
- Search Index
Searches one Algolia index and returns the matching records (hits) with result counts.
- Search Multiple Indices
Runs several search queries against one or more indices in a single request and returns each query's results in the same order.
- Search Synonyms
Searches the synonyms of an Algolia index by text and optional synonym type, returning the matching synonyms and the total match count.
- Update Index Settings
Updates the settings of an Algolia index, such as searchable attributes, faceting, ranking and typo tolerance. Settings you leave blank are not changed.
- New Problem
Triggers when a new problem is created in ServiceDesk Plus Cloud.
- Trigger
Triggers when a request is created or updated in ServiceDesk Plus Cloud.
- Add problem
Creates a problem in ServiceDesk Plus Cloud with its title, classification, assignment and analysis details, and returns the new problem.
- Add request note
Adds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician.
- Add request task
Adds a task to an existing request in ServiceDesk Plus Cloud.
- Add request worklog
Adds a worklog (time spent by a technician) to a ServiceDesk Plus request.
- Create Request
Creates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values.
- Delete request
Deletes a request from ServiceDesk Plus Cloud.
- Find Request
Finds service desk requests whose chosen field matches a value, returning the matching requests.
- Get problem
Returns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values.
- Get request
Returns a single service desk request by its id, including its custom field values.
- Get request note
Returns a single note on a ServiceDesk Plus request, including its text, visibility settings and author.
- Get request task
Returns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields.
- Get request worklog
Returns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges.
- Invoke API Call
Calls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response.
- Update problem
Updates an existing problem in ServiceDesk Plus, changing only the fields you fill in.
- Update Request
Updates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Algolia and ManageEngine ServiceDesk Plus Cloud, answered
What can start an automation from Algolia?
Any of Algolia's 1 trigger in the catalog, including Browse Records. Describe the moment in plain language and your agent picks the right one.
What can your agent do in ManageEngine ServiceDesk Plus Cloud when something happens in Algolia?
Any of ManageEngine ServiceDesk Plus Cloud's 15 actions, including Create Request, Update problem, Update Request and Add problem. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from ManageEngine ServiceDesk Plus Cloud to Algolia?
Yes. When something happens in ManageEngine ServiceDesk Plus Cloud, your agent can act in Algolia too. This page covers both directions: ManageEngine ServiceDesk Plus Cloud's triggers and Algolia's actions are listed here as well.
Do I have to build a connector for Algolia or ManageEngine ServiceDesk Plus Cloud?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Algolia and ManageEngine ServiceDesk Plus Cloud without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.