Connect Airwallex to Support Board

Both apps 80Airwallex 44Support Board 36

• Trigger
  Card Transaction Failed

  Triggers when an Airwallex issued-card transaction is declined, returning the transaction with its decline reason, merchant and amounts.

• Trigger
  Low Account Balance Alert

  Triggers when the available balance of an Airwallex currency balance is at or below the threshold you set.

• Trigger
  New Beneficiary

  Triggers when a new beneficiary (payee) is added to your Airwallex account.

• Trigger
  New Card

  Triggers when a new issued card is created in your Airwallex account (checks cards created in the last 30 days).

• Trigger
  New Cardholder

  Triggers when a new cardholder is created in your Airwallex Issuing account.

• Trigger
  New Card Transaction

  Triggers when a new card transaction is recorded on your Airwallex issued cards.

• Trigger
  New Payment Acceptance Customer

  Triggers when a new Payment Acceptance customer is created in your Airwallex account.

• Trigger
  New Transaction

  Triggers when a new financial transaction affecting your Airwallex account balance is created.

• Action
  Add billing customer

  Creates a billing customer in Airwallex Billing, with contact details, address and default billing currency.

• Action
  Add card

  Issues a new physical or virtual Airwallex card to a cardholder, with its spend controls and program settings, and returns the created card.

• Action
  Add conversion

  Creates a currency conversion in your Airwallex wallet, buying one currency by selling another at the current rate or a quoted rate.

• Action
  Add payment intent

  Creates a Payment Intent in Airwallex to start collecting a payment of a given amount and currency from a customer.

• Action
  Add payment link

  Creates a payment link that shoppers can open to pay you, with fixed or flexible pricing, and returns the link's checkout URL.

• Action
  Add price

  Creates a new price for an Airwallex Billing product, setting its currency, amount, pricing model and optional recurring schedule.

• Action
  Add product

  Creates a billing product in Airwallex that prices and subscriptions can be attached to.

• Action
  Add refund

  Creates a refund against an Airwallex payment intent or payment attempt, for the full remaining captured amount or a partial amount.

• Action
  Add subscription

  Creates a recurring subscription for an existing Airwallex billing customer.

• Action
  Add transfer

  Creates a payout transfer from your Airwallex balance to a beneficiary, with an automatic currency conversion when the source and transfer currencies differ.

• Action
  Create Beneficiary

  Creates a new beneficiary (payee) in Airwallex with their bank account, digital wallet, card or stablecoin wallet details, ready to receive payouts.

• Action
  Create Cardholder

  Creates an Airwallex Issuing cardholder (an individual or delegate authorized to hold company cards). The cardholder goes through name screening before cards can be issued.

• Action
  Create Payment Acceptance Customer

  Creates a customer in Airwallex Payment Acceptance, linked to your own customer identifier, and returns the new customer record.

• Action
  Delete beneficiary

  Deletes a saved beneficiary (payout recipient) from your Airwallex account.

• Action
  Find a Customer

  Finds Airwallex billing customers by email address, optionally limited to a creation date range.

• Action
  Find an Invoice

  Finds invoices in Airwallex Billing by invoice number, customer, subscription, status, payment status or creation date, and returns the first match plus all matches.

• Action
  Find a Payment

  Finds payments (payment intents) by your merchant order ID, optionally narrowed by status, currency, payment consent or creation date range.

• Action
  Find a Payment Acceptance Customer

  Finds a Payment Acceptance customer by the customer ID from your own system, returning the matching customer record.

• Action
  Find a Subscription

  Finds a billing subscription by its ID and returns its status, customer, billing period and full details.

• Action
  Find Billing Checkout

  Looks up a Billing Checkout by its ID and returns its status, mode, customer, line items and checkout URL.

• Action
  Get beneficiary

  Returns a saved beneficiary, including its bank details, nickname and payment methods.

• Action
  Get current rate

  Returns the current exchange rate for converting one currency into another, optionally for a specific amount and settlement date.

• Action
  Get payment intent

  Returns a payment intent by its id, including amount, currency, status, customer and the latest payment attempt.

• Action
  Get transfer

  Returns a single Airwallex payout transfer, including its amounts, beneficiary, status and funding details.

• Action
  List beneficiaries

  Returns the beneficiaries saved in your Airwallex account, optionally filtered by name, company, nickname, bank account number, entity type, beneficiary type or creation date.

• Action
  List cardholders

  Returns the cardholders in your Airwallex account, optionally filtered by status or email.

• Action
  List cards

  Returns the issued cards on the account, optionally filtered by status, cardholder, nickname or created/updated date range. Without both created dates, the last 30 days are returned.

• Action
  List current balances

  Returns the available, pending, reserved and total balances for every currency in your Airwallex account.

• Action
  List financial transactions

  Returns the financial transactions that contributed to your Airwallex account balance, optionally filtered by date range, currency, status, batch or source.

• Action
  List global accounts

  Returns the global accounts on your Airwallex account, optionally filtered by country, currency, status, nickname or creation date.

• Action
  List payment intents

  Returns payment intents in your Airwallex account, optionally filtered by status, currency, order reference, payment consent or creation date.

• Action
  List refunds

  Returns refunds on your Airwallex payments, optionally filtered by payment intent, payment attempt, status, currency or creation date.

• Action
  List transfers

  Returns Airwallex payout transfers, optionally filtered by date range, beneficiary, batch, status or currency.

• Action
  Simulate Card Transaction (Sandbox)

  Creates a test card transaction on a sandbox issued card, optionally declined with a chosen failure reason. Sandbox accounts only.

• Action
  Update Beneficiary

  Updates an existing beneficiary's details, payment account and transfer methods in Airwallex.

• Action
  Update Payment Acceptance Customer

  Updates a payment acceptance customer's name, contact details, address or metadata. Returns the updated customer.

• Action
  Add Conversation

  Creates a new conversation.

• Action
  Add Note

  Adds a new note to a conversation.

• Action
  Add User

  Create a new user in Support Board.

• Action
  Delete Message

  Deletes an existing message.

• Action
  Delete Note

  Deletes a note from a conversation.

• Action
  Delete User

  Deletes a user and all linked conversations and messages.

• Action
  Delete Users

  Deletes multiple users and all linked conversations and messages.

• Action
  Direct Message

  Sends a direct chat message.

• Action
  Get Agents in Conversation

  Returns an array with all the agents with at least one message in the conversation.

• Action
  Get Conversation

  Returns a conversation and the messages of the conversation.

• Action
  Get Conversations

  Returns all the conversations. Each conversation includes the last message of the conversation.

• Action
  Get External Setting

  Returns an external setting. External settings are saved on a dedicated database row.

• Action
  Get Last Agent in Conversation

  Returns the last agent who answered a conversation.

• Action
  Get Last Message

  Returns the last message in a conversation.

• Action
  Get Multi Setting

  Returns a subsetting of another setting.

• Action
  Get New Conversations

  Returns the conversations created after the given date/ID or with a message created after the given date/ID. Each conversation includes the last message of the conversation.

• Action
  Get New Messages

  Returns the messages of a conversation created after the given date/ID.

• Action
  Get New User Conversations

  Returns the user conversations created after the given date/ID or with a message created after the given date/ID. Each conversation includes the last message of the conversation.

• Action
  Get Notes

  Returns the internal notes of a conversation.

• Action
  Get Setting

  Returns a setting saved in the Settings area.

• Action
  Get Settings

  Returns an array with all the settings.

• Action
  Get User

  Returns one user's details (name, email, type, extra details) by user ID via api.php function=get-user; returns false when the user does not exist.

• Action
  Get User Conversations

  Returns the conversations of a user. Each conversation includes the last message of the conversation.

• Action
  Google Translate

  Translates multiple strings via Google Translate.

• Action
  Login

  Logins a user or agent. A user can log in in two ways: via email and password, or via user ID and token. The last value of the response is the encrypted login data ready to be stored in the sb-login cookie. Use the function SBF.loginCookie(response[1]); to store it. Returns false if login is unsuccessful.

• Action
  Push Notification

  Sends a Push notification to an agent, a group of agents, or all agents. Push notifications must be enabled in the settings area.

• Action
  Search Conversations

  Returns the conversations matching the search.

• Action
  Search User Conversations

  Returns the conversations of the given user ID that matches the search terms.

• Action
  Send Message

  Adds a new message to an existing conversation.

• Action
  Telegram Send Message

  Sends a message to Telegram.

• Action
  Update Conversation Agent

  Assigns or update the agent assigned to a conversation.

• Action
  Update Conversation Department

  Updates the department of a conversation.

• Action
  Update Conversation Status

  Updates the status code of a conversation.

• Action
  Update Message

  Updates an existing message.

• Action
  Update User

  Updates the details of an existing user.

• Action
  WhatsApp Send Message

  Sends a message to a WhatsApp number.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.