Connect Airwallex and ManageEngine ServiceDesk Plus Cloud

Both apps 61Airwallex 44ManageEngine ServiceDesk Plus Cloud 17

• Trigger
  Card Transaction Failed

  Triggers when an Airwallex issued-card transaction is declined, returning the transaction with its decline reason, merchant and amounts.

• Trigger
  Low Account Balance Alert

  Triggers when the available balance of an Airwallex currency balance is at or below the threshold you set.

• Trigger
  New Beneficiary

  Triggers when a new beneficiary (payee) is added to your Airwallex account.

• Trigger
  New Card

  Triggers when a new issued card is created in your Airwallex account (checks cards created in the last 30 days).

• Trigger
  New Cardholder

  Triggers when a new cardholder is created in your Airwallex Issuing account.

• Trigger
  New Card Transaction

  Triggers when a new card transaction is recorded on your Airwallex issued cards.

• Trigger
  New Payment Acceptance Customer

  Triggers when a new Payment Acceptance customer is created in your Airwallex account.

• Trigger
  New Transaction

  Triggers when a new financial transaction affecting your Airwallex account balance is created.

• Action
  Add billing customer

  Creates a billing customer in Airwallex Billing, with contact details, address and default billing currency.

• Action
  Add card

  Issues a new physical or virtual Airwallex card to a cardholder, with its spend controls and program settings, and returns the created card.

• Action
  Add conversion

  Creates a currency conversion in your Airwallex wallet, buying one currency by selling another at the current rate or a quoted rate.

• Action
  Add payment intent

  Creates a Payment Intent in Airwallex to start collecting a payment of a given amount and currency from a customer.

• Action
  Add payment link

  Creates a payment link that shoppers can open to pay you, with fixed or flexible pricing, and returns the link's checkout URL.

• Action
  Add price

  Creates a new price for an Airwallex Billing product, setting its currency, amount, pricing model and optional recurring schedule.

• Action
  Add product

  Creates a billing product in Airwallex that prices and subscriptions can be attached to.

• Action
  Add refund

  Creates a refund against an Airwallex payment intent or payment attempt, for the full remaining captured amount or a partial amount.

• Action
  Add subscription

  Creates a recurring subscription for an existing Airwallex billing customer.

• Action
  Add transfer

  Creates a payout transfer from your Airwallex balance to a beneficiary, with an automatic currency conversion when the source and transfer currencies differ.

• Action
  Create Beneficiary

  Creates a new beneficiary (payee) in Airwallex with their bank account, digital wallet, card or stablecoin wallet details, ready to receive payouts.

• Action
  Create Cardholder

  Creates an Airwallex Issuing cardholder (an individual or delegate authorized to hold company cards). The cardholder goes through name screening before cards can be issued.

• Action
  Create Payment Acceptance Customer

  Creates a customer in Airwallex Payment Acceptance, linked to your own customer identifier, and returns the new customer record.

• Action
  Delete beneficiary

  Deletes a saved beneficiary (payout recipient) from your Airwallex account.

• Action
  Find a Customer

  Finds Airwallex billing customers by email address, optionally limited to a creation date range.

• Action
  Find an Invoice

  Finds invoices in Airwallex Billing by invoice number, customer, subscription, status, payment status or creation date, and returns the first match plus all matches.

• Action
  Find a Payment

  Finds payments (payment intents) by your merchant order ID, optionally narrowed by status, currency, payment consent or creation date range.

• Action
  Find a Payment Acceptance Customer

  Finds a Payment Acceptance customer by the customer ID from your own system, returning the matching customer record.

• Action
  Find a Subscription

  Finds a billing subscription by its ID and returns its status, customer, billing period and full details.

• Action
  Find Billing Checkout

  Looks up a Billing Checkout by its ID and returns its status, mode, customer, line items and checkout URL.

• Action
  Get beneficiary

  Returns a saved beneficiary, including its bank details, nickname and payment methods.

• Action
  Get current rate

  Returns the current exchange rate for converting one currency into another, optionally for a specific amount and settlement date.

• Action
  Get payment intent

  Returns a payment intent by its id, including amount, currency, status, customer and the latest payment attempt.

• Action
  Get transfer

  Returns a single Airwallex payout transfer, including its amounts, beneficiary, status and funding details.

• Action
  List beneficiaries

  Returns the beneficiaries saved in your Airwallex account, optionally filtered by name, company, nickname, bank account number, entity type, beneficiary type or creation date.

• Action
  List cardholders

  Returns the cardholders in your Airwallex account, optionally filtered by status or email.

• Action
  List cards

  Returns the issued cards on the account, optionally filtered by status, cardholder, nickname or created/updated date range. Without both created dates, the last 30 days are returned.

• Action
  List current balances

  Returns the available, pending, reserved and total balances for every currency in your Airwallex account.

• Action
  List financial transactions

  Returns the financial transactions that contributed to your Airwallex account balance, optionally filtered by date range, currency, status, batch or source.

• Action
  List global accounts

  Returns the global accounts on your Airwallex account, optionally filtered by country, currency, status, nickname or creation date.

• Action
  List payment intents

  Returns payment intents in your Airwallex account, optionally filtered by status, currency, order reference, payment consent or creation date.

• Action
  List refunds

  Returns refunds on your Airwallex payments, optionally filtered by payment intent, payment attempt, status, currency or creation date.

• Action
  List transfers

  Returns Airwallex payout transfers, optionally filtered by date range, beneficiary, batch, status or currency.

• Action
  Simulate Card Transaction (Sandbox)

  Creates a test card transaction on a sandbox issued card, optionally declined with a chosen failure reason. Sandbox accounts only.

• Action
  Update Beneficiary

  Updates an existing beneficiary's details, payment account and transfer methods in Airwallex.

• Action
  Update Payment Acceptance Customer

  Updates a payment acceptance customer's name, contact details, address or metadata. Returns the updated customer.

• Trigger
  New Problem

  Triggers when a new problem is created in ServiceDesk Plus Cloud.

• Trigger
  Trigger

  Triggers when a request is created or updated in ServiceDesk Plus Cloud.

• Action
  Add problem

  Creates a problem in ServiceDesk Plus Cloud with its title, classification, assignment and analysis details, and returns the new problem.

• Action
  Add request note

  Adds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician.

• Action
  Add request task

  Adds a task to an existing request in ServiceDesk Plus Cloud.

• Action
  Add request worklog

  Adds a worklog (time spent by a technician) to a ServiceDesk Plus request.

• Action
  Create Request

  Creates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values.

• Action
  Delete request

  Deletes a request from ServiceDesk Plus Cloud.

• Action
  Find Request

  Finds service desk requests whose chosen field matches a value, returning the matching requests.

• Action
  Get problem

  Returns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values.

• Action
  Get request

  Returns a single service desk request by its id, including its custom field values.

• Action
  Get request note

  Returns a single note on a ServiceDesk Plus request, including its text, visibility settings and author.

• Action
  Get request task

  Returns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields.

• Action
  Get request worklog

  Returns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges.

• Action
  Invoke API Call

  Calls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response.

• Action
  Update problem

  Updates an existing problem in ServiceDesk Plus, changing only the fields you fill in.

• Action
  Update Request

  Updates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.