Connect Airtable and ManageEngine ServiceDesk Plus Cloud

Both apps 33Airtable 16ManageEngine ServiceDesk Plus Cloud 17

• Trigger
  New or Updated Record

  Triggers when a record is created or updated.

• Trigger
  New Record

  Triggers when a new record is created or new or existing records when first added to a selected view.

• Action
  Add Comment to Record

  Add a comment to an existing record in Airtable.

• Action
  Create Base

  Create a new Airtable base in your workspace.

• Action
  Create or Update Record

  Find and update an existing record, or create a new one.

• Action
  Create Record

  Creates a new record with auto-populating fields.

• Action
  Create Table

  Create a new table in an existing Airtable base.

• Action
  Delete Record

  Delete a record in a table.

• Action
  Find Record

  Find a record in a table.

• Action
  Find Record by ID

  Find a specific record using its unique ID.

• Action
  Find Table

  Find tables by searching for a keyword in table name or description.

• Action
  Get All Records

  List all records from a table with pagination support.

• Action
  Get Base Schema

  Retrieve the complete schema for a base, including all tables and their field definitions.

• Action
  List bases

  Lists every Airtable base the connected account can see. Takes no search criterion.

• Action
  Update Multiple Records

  Update up to 10 records at once in a specific table.

• Action
  Update Record

  Update a record in a specific table.

• Trigger
  New Problem

  Triggers when a new problem is created in ServiceDesk Plus Cloud.

• Trigger
  Trigger

  Triggers when a request is created or updated in ServiceDesk Plus Cloud.

• Action
  Add problem

  Creates a problem in ServiceDesk Plus Cloud with its title, classification, assignment and analysis details, and returns the new problem.

• Action
  Add request note

  Adds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician.

• Action
  Add request task

  Adds a task to an existing request in ServiceDesk Plus Cloud.

• Action
  Add request worklog

  Adds a worklog (time spent by a technician) to a ServiceDesk Plus request.

• Action
  Create Request

  Creates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values.

• Action
  Delete request

  Deletes a request from ServiceDesk Plus Cloud.

• Action
  Find Request

  Finds service desk requests whose chosen field matches a value, returning the matching requests.

• Action
  Get problem

  Returns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values.

• Action
  Get request

  Returns a single service desk request by its id, including its custom field values.

• Action
  Get request note

  Returns a single note on a ServiceDesk Plus request, including its text, visibility settings and author.

• Action
  Get request task

  Returns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields.

• Action
  Get request worklog

  Returns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges.

• Action
  Invoke API Call

  Calls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response.

• Action
  Update problem

  Updates an existing problem in ServiceDesk Plus, changing only the fields you fill in.

• Action
  Update Request

  Updates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.