---
title: "Connect Airparser and Trengo - APIANT.ai"
description: "When \"Document Parsed\" fires in Airparser, your agent runs \"Add internal note to ticket\" in Trengo."
canonical: "https://apiant.ai/connect/airparser-to-trengo"
---

# Connect Airparser and Trengo

When **Document Parsed** fires in [Airparser](https://apiant.ai/connections/airparser), your agent runs **Add internal note to ticket** in [Trengo](https://apiant.ai/connections/trengo), or **New Internal Note** in Trengo to **Extract Data From a Document** in Airparser. Describe the whole flow and it is built, tested on every scenario and kept running.

Airparser **1** trigger Airparser **9** actions Trengo **3** triggers Trengo **15** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want Airparser and Trengo to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What Airparser and Trengo can do together

### From Airparser to Trengo

- When **Document Parsed** in Airparser then **Add internal note to ticket** in Trengo
- When **Document Parsed** in Airparser then **Add ticket** in Trengo

### From Trengo to Airparser

- When **New Internal Note** in Trengo then **Extract Data From a Document** in Airparser
- When **New Outbound Message** in Trengo then **Extract Data From a Document (Async)** in Airparser

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with Airparser and Trengo

## Triggers and actions 4 triggers · 24 actions

- Trigger

**Document Parsed**

Triggers when Airparser finishes parsing a document in the chosen inbox, giving you the extracted data.

- Action

**Create an Inbox**

Creates a new Airparser inbox that documents can be sent to for parsing.

- Action

**Create or Update Extraction Schema**

Sets which fields Airparser should pull out of documents sent to an inbox, replacing whatever schema was there before.

- Action

**Delete an Inbox**

Deletes an Airparser inbox and the documents stored in it.

- Action

**Extract Data From a Document**

Sends a document to an Airparser inbox, waits for it to be parsed, and returns the extracted data.

- Action

**Extract Data From a Document (Async)**

Sends a document to an Airparser inbox and returns straight away without waiting for parsing. Use the Document Parsed trigger or Get Document to pick up the result.

- Action

**Get a Document**

Returns a parsed Airparser document, including the data extracted from it.

- Action

**Get an Inbox**

Returns one Airparser inbox with its settings, its email address prefix and its current extraction schema.

- Action

**List Documents**

Lists the documents in an Airparser inbox, with the data extracted from each one.

- Action

**List Inboxes**

Lists all the Airparser inboxes in the connected account.

- Trigger

**New Internal Note**

Fires when an internal note is added to a Trengo ticket.

- Trigger

**New Outbound Message**

Triggers when an outbound message is created.

- Trigger

**Ticket Label Added**

Triggers when a label is added to a conversation.

- Action

**Add internal note to ticket**

Adds an internal note (visible only to agents) to a Trengo ticket.

- Action

**Add ticket**

Create a new support ticket.

- Action

**Add ticket label**

Attaches an existing label to a Trengo ticket.

- Action

**Create a Contact**

Creates a contact on a Trengo channel. If a contact with the same identifier already exists on that channel, Trengo returns the existing contact instead of creating a duplicate.

- Action

**Create webhook**

Subscribes a URL to one Trengo webhook event type. Used by Trengo instant triggers to register their delivery URL on activation.

- Action

**Delete contact**

Delete a contact by id.

- Action

**Delete ticket**

Delete a ticket by id.

- Action

**Find a Contact**

Returns the Trengo contacts that match the search term.

- Action

**Get contact**

Retrieve a single Trengo contact by its id.

- Action

**Get webhook**

Fetches a webhook by ID, including the event it listens for, the address it sends to and its signing secret. An error occurs if the webhook is not found.

- Action

**List contacts**

List all contacts.

- Action

**List labels**

Lists the ticket labels defined in the Trengo account (first page).

- Action

**List tickets**

Returns all tickets the connected user is authorized to see, optionally filtered by status, contact, users, channels, labels, last message type or update time.

- Action

**Send a Message**

Sends a reply message on an existing Trengo ticket, over the ticket's own channel.

- Action

**Update contact**

Update an existing contact by id.

## Each app on its own

- [ **Airparser** Airparser is an LLM-powered data extraction tool that extracts structured data from emails, PDFs, documents...](https://apiant.ai/connections/airparser)
- [ **Trengo** Trengo is a team collaboration tool to manage conversations from channels such as web chat, email and...](https://apiant.ai/connections/trengo)

Reviews

## What our customers say

## More from Airparser

- [ **Airparser to Action1** Action1 is an autonomous endpoint management platform -cloud-native, scalable, secure, set up in 5 minutes...](https://apiant.ai/connect/airparser-to-action1)
- [ **Airparser to Algebras** Algebras is an agentic machine translation engine empowered with LLMs, supporting 100k+ language translation...](https://apiant.ai/connect/airparser-to-algebras)
- [ **Airparser to PassEngine** PassEngine is a platform for creating and managing virtual membership cards and QR passes for events...](https://apiant.ai/connect/airparser-to-passengine)
- [ **Airparser to Password Pusher** Creates encrypted, self-destructing links for one-time sharing of passwords and sensitive text or files.](https://apiant.ai/connect/airparser-to-password-pusher)
- [ **Airparser to Pickaxe** Pickaxe is a simple, no-code platform to build, launch, and sell AI products.](https://apiant.ai/connect/airparser-to-pickaxe)
- [ **Airparser to Transport for Los Angeles, US** LA Metro's developer API publishes real-time and static data for bus and rail service in Los Angeles County.](https://apiant.ai/connect/airparser-to-transport-for-los-angeles-us)

## More into Trengo

- [ **OpenAI to Trengo** OpenAI's platform for text generation (Responses + Chat Completions), image generation (gpt-image-1 /...](https://apiant.ai/connect/openai-to-trengo)
- [ **CloudConvert to Trengo** CloudConvert converts files between more than 200 supported formats: documents, image, spreadsheet...](https://apiant.ai/connect/cloudconvert-to-trengo)
- [ **elmah.io to Trengo** Cloud logging for.NET web applications using ELMAH.](https://apiant.ai/connect/elmah-io-to-trengo)
- [ **Postman to Trengo** Postman is a platform for building and testing APIs.](https://apiant.ai/connect/postman-to-trengo)
- [ **HubSpot to Trengo** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-trengo)
- [ **Salesforce to Trengo** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-trengo)

Questions

## Airparser and Trengo, answered

###

### What can start an automation from Airparser?

Any of Airparser's 1 trigger in the catalog, including Document Parsed. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in Trengo when something happens in Airparser?

Any of Trengo's 15 actions, including Create a Contact, Create webhook, Send a Message and Update contact. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from Trengo to Airparser?

Yes. When something happens in Trengo, your agent can act in Airparser too. This page covers both directions: Trengo's triggers and Airparser's actions are listed here as well.

###

### Do I have to build a connector for Airparser or Trengo?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### Can my AI client use Airparser and Trengo without building an automation?

Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
