--- title: "Connect Airparser and incident.io - APIANT.ai" description: "When \"Document Parsed\" fires in Airparser, your agent runs \"Find Users On-Call\" in incident.io." canonical: "https://apiant.ai/connect/airparser-to-incident-io" --- # Connect Airparser and incident.io When **Document Parsed** fires in [Airparser](https://apiant.ai/connections/airparser), your agent runs **Find Users On-Call** in [incident.io](https://apiant.ai/connections/incident-io), or **New Incident** in incident.io to **Extract Data From a Document** in Airparser. Describe the whole flow and it is built, tested on every scenario and kept running. Airparser **1** trigger Airparser **9** actions incident.io **1** trigger incident.io **10** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Airparser and incident.io to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Airparser and incident.io can do together ### From Airparser to incident.io - When **Document Parsed** in Airparser then **Find Users On-Call** in incident.io - When **Document Parsed** in Airparser then **Add follow-up** in incident.io ### From incident.io to Airparser - When **New Incident** in incident.io then **Extract Data From a Document** in Airparser - When **New Incident** in incident.io then **Extract Data From a Document (Async)** in Airparser Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Airparser and incident.io ## Triggers and actions 2 triggers · 19 actions - Trigger **Document Parsed** Triggers when Airparser finishes parsing a document in the chosen inbox, giving you the extracted data. - Action **Create an Inbox** Creates a new Airparser inbox that documents can be sent to for parsing. - Action **Create or Update Extraction Schema** Sets which fields Airparser should pull out of documents sent to an inbox, replacing whatever schema was there before. - Action **Delete an Inbox** Deletes an Airparser inbox and the documents stored in it. - Action **Extract Data From a Document** Sends a document to an Airparser inbox, waits for it to be parsed, and returns the extracted data. - Action **Extract Data From a Document (Async)** Sends a document to an Airparser inbox and returns straight away without waiting for parsing. Use the Document Parsed trigger or Get Document to pick up the result. - Action **Get a Document** Returns a parsed Airparser document, including the data extracted from it. - Action **Get an Inbox** Returns one Airparser inbox with its settings, its email address prefix and its current extraction schema. - Action **List Documents** Lists the documents in an Airparser inbox, with the data extracted from each one. - Action **List Inboxes** Lists all the Airparser inboxes in the connected account. - Trigger **New Incident** Triggers when a new incident is declared in incident.io, optionally limited to a status, severity, incident type or mode. - Action **Add follow-up** Creates a follow-up on an incident, with an optional description, assignee, team, category, priority and labels. - Action **Add incident update** Shares an update on an incident: a message, a move to a new status, a new severity, or any combination. - Action **Create Incident** Creates a new incident in incident.io, optionally setting its severity, type, status, roles, timestamps and custom fields. - Action **Find Users On-Call** Finds the users on-call for a schedule over a window of time (or right now), returning each effective shift with its user after overrides are applied. - Action **Get incident** Returns a single incident, including its status, severity, role assignments, timestamps and custom field values. - Action **Get Schedule** Returns a single on-call schedule, including its rotations, time zone and current shifts. - Action **List actions** Returns the actions recorded on incidents in your incident.io organisation, optionally filtered by incident, incident mode, or created/updated date. - Action **List schedules** Returns every on-call schedule configured in your incident.io account, including its rotations and who is currently on shift. - Action **List severities** Returns every incident severity configured for your incident.io organisation. - Action **List users** Returns the users in your incident.io account, optionally filtered by email address or Slack user ID. ## Each app on its own - [ **Airparser** Airparser is an LLM-powered data extraction tool that extracts structured data from emails, PDFs, documents...](https://apiant.ai/connections/airparser) - [ **incident.io** incident.io is an incident management platform, designed for your entire organisation.](https://apiant.ai/connections/incident-io) Reviews ## What our customers say ## More from Airparser - [ **Airparser to Action1** Action1 is an autonomous endpoint management platform -cloud-native, scalable, secure, set up in 5 minutes...](https://apiant.ai/connect/airparser-to-action1) - [ **Airparser to Algebras** Algebras is an agentic machine translation engine empowered with LLMs, supporting 100k+ language translation...](https://apiant.ai/connect/airparser-to-algebras) - [ **Airparser to PassEngine** PassEngine is a platform for creating and managing virtual membership cards and QR passes for events...](https://apiant.ai/connect/airparser-to-passengine) - [ **Airparser to Password Pusher** Creates encrypted, self-destructing links for one-time sharing of passwords and sensitive text or files.](https://apiant.ai/connect/airparser-to-password-pusher) - [ **Airparser to Pickaxe** Pickaxe is a simple, no-code platform to build, launch, and sell AI products.](https://apiant.ai/connect/airparser-to-pickaxe) - [ **Airparser to Transport for Los Angeles, US** LA Metro's developer API publishes real-time and static data for bus and rail service in Los Angeles County.](https://apiant.ai/connect/airparser-to-transport-for-los-angeles-us) ## More into incident.io - [ **HubSpot to incident.io** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-incident-io) - [ **Google Sheets to incident.io** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-incident-io) - [ **Gmail to incident.io** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-incident-io) - [ **Google Calendar to incident.io** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-incident-io) - [ **Google Drive to incident.io** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-incident-io) - [ **ActiveCampaign to incident.io** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-incident-io) Questions ## Airparser and incident.io, answered ### ### What can start an automation from Airparser? Any of Airparser's 1 trigger in the catalog, including Document Parsed. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in incident.io when something happens in Airparser? Any of incident.io's 10 actions, including Create Incident, Add follow-up, Add incident update and Find Users On-Call. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from incident.io to Airparser? Yes. When something happens in incident.io, your agent can act in Airparser too. This page covers both directions: incident.io's triggers and Airparser's actions are listed here as well. ### ### Do I have to build a connector for Airparser or incident.io? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Airparser and incident.io without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.