Connect airfocus and Syncro

Both apps 34airfocus 15Syncro 19

• Trigger
  New Item

  Triggers when a new item is created in an airfocus workspace.

• Trigger
  New or Updated Item

  Triggers when an item is created or updated in an airfocus workspace.

• Trigger
  Updated Item

  Triggers when an existing item is updated in an airfocus workspace.

• Action
  Create Item

  Creates a new item in an airfocus workspace with a name and optional Markdown description.

• Action
  Delete document

  Deletes an airfocus document along with its workspace link, item links and comments.

• Action
  Delete Item

  Deletes an item from an airfocus workspace.

• Action
  Delete workspace

  Deletes an airfocus workspace and everything in it.

• Action
  Find documents

  Finds airfocus documents whose title contains the given text, optionally limited to a workspace or a linked item.

• Action
  Find fields

  Returns the custom fields in your airfocus team, optionally narrowed to specific workspaces, team fields, or required fields.

• Action
  Find Item

  Finds items in an airfocus workspace whose name contains the given text.

• Action
  Find workspaces

  Returns the airfocus workspaces whose name contains the given text.

• Action
  Get document

  Returns an airfocus document by its ID, including its content, workspace and linked items.

• Action
  Get workspace

  Returns a single airfocus workspace by its ID, including its name, alias, item type, statuses, fields and item counts.

• Action
  Update Item

  Updates an airfocus item's name or status.

• Action
  Update workspace

  Updates an airfocus workspace's name, description, alias, item color, item type, default permission or progress mode. Blank fields are left unchanged.

• Trigger
  New Customer

  Triggers when a new customer is created in Syncro.

• Trigger
  New Invoice

  Triggers when a new invoice is created in Syncro.

• Trigger
  New Payment

  Triggers when a new payment is recorded in Syncro.

• Trigger
  New RMM Alert

  Triggers when a new RMM alert is raised on a monitored asset in Syncro.

• Trigger
  New Ticket

  Triggers when a new ticket is created in Syncro, optionally limited to a customer, contact, status, assignee or search.

• Trigger
  Ticket Resolved

  Triggers when a ticket is marked Resolved in Syncro.

• Trigger
  Ticket Status Changed

  Triggers when a Syncro ticket moves to a different status.

• Action
  Create Appointment

  Creates an appointment in Syncro, optionally linked to a customer, ticket and technicians.

• Action
  Create Contact

  Creates a contact under an existing Syncro customer.

• Action
  Create Customer

  Creates a new customer in Syncro with contact details, address, and notification preferences.

• Action
  Create Estimate

  Creates an estimate for a customer in Syncro, optionally with line items.

• Action
  Create Lead

  Creates a new lead in Syncro with the contact details and optional ticket information you provide.

• Action
  Create Ticket

  Creates a ticket for a customer in Syncro.

• Action
  Create Ticket Timer Entry

  Logs a time entry against a Syncro ticket, recording when work started and ended (or how long it took) and any notes.

• Action
  Find Customer

  Finds customers by search text, email, name, business name or ID and returns the matching customers.

• Action
  Log Call

  Logs a phone call in Syncro by phone number and returns the matching customer's name and ticket status.

• Action
  Update Contact

  Updates an existing contact in Syncro, changing its name, address, email, phone and other details.

• Action
  Update Customer

  Updates an existing customer in Syncro. Only the fields you fill in are changed.

• Action
  Update Ticket

  Updates an existing Syncro ticket's subject, status, assignment, dates and other details. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.