--- title: "Connect Airbrake to LiveChat - APIANT.ai" description: "When \"New error\" fires in Airbrake, your agent runs \"Create Customer\" in LiveChat." canonical: "https://apiant.ai/connect/airbrake-to-livechat" --- # Connect Airbrake to LiveChat When **New error** fires in [Airbrake](https://apiant.ai/connections/airbrake), your agent runs **Create Customer** in [LiveChat](https://apiant.ai/connections/livechat). Describe the whole flow and it is built, tested on every scenario and kept running. Airbrake **1** trigger Airbrake **14** actions LiveChat **20** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Airbrake and LiveChat to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Airbrake can start in LiveChat - When **New error** in Airbrake then **Create Customer** in LiveChat - When **New error** in Airbrake then **Send Message** in LiveChat Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Airbrake and LiveChat ## Triggers and actions 1 trigger · 34 actions - Trigger **New error** Triggered when any new error is reported. - Action **Create notice** Submit a new error notice to Airbrake — report an error from an automation. - Action **Delete error group** Delete/resolve an Airbrake error group by id. - Action **Get error group** Fetch details for a single error group. - Action **Get project** Fetch details for a single project by ID. - Action **List activities** List the audit-log activities for an Airbrake project — deploys, mutes, resolves, etc. - Action **List deploys** List recorded deploys for an Airbrake project. - Action **List error groups** List error groups (aggregated errors) for a project. - Action **List notices** List individual notices (occurrences) for an error group. - Action **List projects** List all projects accessible to the authenticated user key. - Action **List source maps** List the uploaded source maps for an Airbrake project. - Action **Mute error group** Mute an error group so it no longer triggers notifications. - Action **Record deploy** Record a new deployment for a project (environment, revision, version, etc.). - Action **Show deploy** Retrieve a single Airbrake deploy by id. - Action **Unmute error group** Unmute a previously muted error group to re-enable notifications. - Action **Create Agent** Create a new agent (Configuration API). - Action **Create Customer** Create a customer record (Agent Chat API). - Action **Create Group** Create a new group/department (Configuration API). - Action **Deactivate Chat** Deactivate (close) an active chat (Agent Chat API). - Action **Delete Agent** Delete an agent by login/email (Configuration API). - Action **Delete Group** Delete a group/department by id (Configuration API). - Action **Get Agent** Get a single agent by login/email (Configuration API). - Action **Get Chat** Get a chat with its threads (Agent Chat API). - Action **Get Customer** Returns a customer by id: name, email, state and visit statistics. - Action **List Agents** List all agents on the LiveChat account (Configuration API). - Action **List Archives** List archived (finished) chats (Agent Chat API). - Action **List Chats** List chats (active and inactive) accessible to the requester (Agent Chat API). - Action **List Groups** List all groups (departments) on the account (Configuration API). - Action **Send Message** Send a text message into a chat (Agent Chat API send_event). - Action **Start Chat** Start a new chat (Agent Chat API). - Action **Tag Chat Thread** Add a tag to a chat thread (Agent Chat API). - Action **Transfer Chat** Transfer a chat to an agent or group (Agent Chat API). - Action **Update Agent** Update an existing agent (Configuration API). - Action **Update Customer** Update a customer record (Agent Chat API). - Action **Update Group** Update a group/department (Configuration API). ## Each app on its own - [ **Airbrake** Airbrake collects errors generated by other applications, and aggregates the results for review.](https://apiant.ai/connections/airbrake) - [ **LiveChat** LiveChat is a web-based live chat and help desk platform that lets you chat with website visitors, manage...](https://apiant.ai/connections/livechat) Reviews ## What our customers say ## More from Airbrake - [ **Airbrake to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/airbrake-to-hubspot) - [ **Airbrake to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/airbrake-to-stripe) - [ **Airbrake to QuickBooks Online** QuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...](https://apiant.ai/connect/airbrake-to-quickbooks-online) - [ **Airbrake to Pipedrive** Pipedrive is a sales CRM and pipeline management tool.](https://apiant.ai/connect/airbrake-to-pipedrive) - [ **Airbrake to Asana** Asana is a collaborative information manager for workspace.](https://apiant.ai/connect/airbrake-to-asana) - [ **Airbrake to JIRA** Atlassian JIRA Cloud — issue tracking and project management.](https://apiant.ai/connect/airbrake-to-jira) ## More into LiveChat - [ **SendGrid to LiveChat** SendGrid by Twilio — email delivery and marketing platform.](https://apiant.ai/connect/sendgrid-to-livechat) - [ **Bitly to LiveChat** Bitly is a link-management platform for shortening, branding, and tracking URLs.](https://apiant.ai/connect/bitly-to-livechat) - [ **Pinata to LiveChat** Pinata is the simplest way to upload and manage files on IPFS.](https://apiant.ai/connect/pinata-to-livechat) - [ **Smartsheet to LiveChat** Smartsheet is a work execution platform for managing sheets, rows, and columns.](https://apiant.ai/connect/smartsheet-to-livechat) - [ **HubSpot to LiveChat** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-livechat) - [ **Salesforce to LiveChat** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-livechat) Questions ## Airbrake and LiveChat, answered ### ### What can start an automation from Airbrake? Any of Airbrake's 1 trigger in the catalog, including New error. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in LiveChat when something happens in Airbrake? Any of LiveChat's 20 actions, including Create Agent, Create Customer, Create Group and Send Message. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from LiveChat to Airbrake? LiveChat has no triggers in the catalog today, so automations start in Airbrake. If you need the other direction, ask: your agent reads LiveChat's API documentation and adds it. ### ### Do I have to build a connector for Airbrake or LiveChat? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Airbrake and LiveChat without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.