Integration
Connect Aimfox and ManageEngine ServiceDesk Plus Cloud
When Campaign Created fires in Aimfox, your agent runs Add request task in ManageEngine ServiceDesk Plus Cloud, or New Problem in ManageEngine ServiceDesk Plus Cloud to Add Note to Lead in Aimfox. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Aimfox and ManageEngine ServiceDesk Plus Cloud to do together?
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Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Aimfox and ManageEngine ServiceDesk Plus Cloud can do together
From Aimfox to ManageEngine ServiceDesk Plus Cloud
When Campaign Created in Aimfox
then Add request task in ManageEngine ServiceDesk Plus Cloud
From ManageEngine ServiceDesk Plus Cloud to Aimfox
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Aimfox and ManageEngine ServiceDesk Plus Cloud
Triggers and actions 6 triggers · 36 actions
- Account Connected
Triggers when a new LinkedIn account is connected to your Aimfox workspace.
- Campaign Created
Triggers when a new campaign is created in your Aimfox workspace.
- New Connection
Triggers when a campaign target becomes a lead, for example by accepting your connection request.
- New Reply
Triggers when a new message arrives in one of your workspace's LinkedIn conversations.
- Add Company to Blacklist
Adds a LinkedIn company to your workspace blacklist by its company page URL.
- Add Note to Lead
Adds a note to a lead.
- Add Profile to Blacklist
Adds a LinkedIn profile to your workspace blacklist so no campaign targets it.
- Find Account Limits
Returns a LinkedIn account's daily Connect and InMail limits and its warm-up settings.
- Find Blacklisted Companies
Returns one page of the LinkedIn companies on your workspace blacklist.
- Find Blacklisted Profiles
Searches the LinkedIn profiles on your workspace blacklist and returns one page of matches.
- Find Campaign
Returns one Aimfox campaign with its state, schedule and settings.
- Find Campaign Custom Variables
Returns the custom variables set for every target in a campaign.
- Find Campaign Custom Variables for a Target
Returns the custom variables set for one target in a campaign.
- Find Campaigns
Returns the campaigns in your Aimfox workspace, optionally only inbound or outbound ones.
- Find Conversation Messages
Returns the messages in one LinkedIn conversation.
- Find Conversations
Returns the LinkedIn conversations in your workspace, newest first, optionally only unread ones.
- Find Interactions
Returns counts of outreach activity (connections sent and accepted, messages, InMails, replies, views) grouped by hour or day over a time range.
- Find Lead
Returns everything Aimfox holds about one lead.
- Find Lead Conversation
Returns the conversation URN for an account's conversation with a lead.
- Pause Campaign
Pauses an active Aimfox campaign.
- Read a Conversation
Marks a LinkedIn conversation as read.
- Remove Profile From Campaign
Removes a LinkedIn profile from an Aimfox campaign.
- Resume Campaign
Starts or resumes a paused Aimfox campaign.
- Send Message to Conversation
Sends a message into an existing LinkedIn conversation.
- Start Conversation
Starts a LinkedIn conversation with a member from one of your accounts and sends the first message; reuses an existing conversation if there is one.
- New Problem
Triggers when a new problem is created in ServiceDesk Plus Cloud.
- Trigger
Triggers when a request is created or updated in ServiceDesk Plus Cloud.
- Add problem
Creates a problem in ServiceDesk Plus Cloud with its title, classification, assignment and analysis details, and returns the new problem.
- Add request note
Adds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician.
- Add request task
Adds a task to an existing request in ServiceDesk Plus Cloud.
- Add request worklog
Adds a worklog (time spent by a technician) to a ServiceDesk Plus request.
- Create Request
Creates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values.
- Delete request
Deletes a request from ServiceDesk Plus Cloud.
- Find Request
Finds service desk requests whose chosen field matches a value, returning the matching requests.
- Get problem
Returns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values.
- Get request
Returns a single service desk request by its id, including its custom field values.
- Get request note
Returns a single note on a ServiceDesk Plus request, including its text, visibility settings and author.
- Get request task
Returns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields.
- Get request worklog
Returns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges.
- Invoke API Call
Calls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response.
- Update problem
Updates an existing problem in ServiceDesk Plus, changing only the fields you fill in.
- Update Request
Updates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Aimfox and ManageEngine ServiceDesk Plus Cloud, answered
What can start an automation from Aimfox?
Any of Aimfox's 4 triggers in the catalog, including Campaign Created, New Connection, New Reply and Account Connected. Describe the moment in plain language and your agent picks the right one.
What can your agent do in ManageEngine ServiceDesk Plus Cloud when something happens in Aimfox?
Any of ManageEngine ServiceDesk Plus Cloud's 15 actions, including Create Request, Update problem, Update Request and Add problem. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from ManageEngine ServiceDesk Plus Cloud to Aimfox?
Yes. When something happens in ManageEngine ServiceDesk Plus Cloud, your agent can act in Aimfox too. This page covers both directions: ManageEngine ServiceDesk Plus Cloud's triggers and Aimfox's actions are listed here as well.
Do I have to build a connector for Aimfox or ManageEngine ServiceDesk Plus Cloud?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Aimfox and ManageEngine ServiceDesk Plus Cloud without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.