Integration
Connect Agile CRM and Shopify
When New contact fires in Agile CRM, your agent runs Add or update customer in Shopify, or New customer in Shopify to Add note by contact email in Agile CRM. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Agile CRM and Shopify to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Connecting Shopify and Agile CRM keeps your store activity next to the contact records your sales team works from. Orders, fulfilments and new shoppers in Shopify can create contacts, deals, notes and tags in Agile CRM, and contacts added in Agile CRM can be created or tagged as customers in Shopify.
Example flows
What Agile CRM and Shopify can do together
From Agile CRM to Shopify
When New contact in Agile CRM
then Add or update customer in Shopify
When New matching contact or company in Agile CRM
then Add tags to customer in Shopify
From Shopify to Agile CRM
When New customer in Shopify
then Add note by contact email in Agile CRM
When New paid order in Shopify
then Create contact in Agile CRM
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Agile CRM and Shopify
Triggers and actions 27 triggers · 141 actions
Trigger
List all taskslist all tasks, surfacing new ones over time
Trigger
List contactslist contacts, surfacing new ones over time
Trigger
List dealslist deals/opportunities, surfacing new ones over time
Trigger
List eventslist events, surfacing new ones over time
Trigger
List pending taskslist pending tasks within N days
Trigger
List ticketslist help desk tickets by filter, surfacing new ones
Trigger
List trackslist deal tracks/pipelines
Trigger
New contactTriggered when a new contact is added. Polls the contacts list and emits each new contact, deduplicated by contact id.
Trigger
New matching contact or companyTriggers when a new contact or company matches your search query.
Trigger
New matching taskTriggers when a new task matches your filter.
Action
Add contact to campaignenroll a contact into a campaign by email
Action
Add lead score by emailadd lead score to a contact by email
Action
Add note by contact emailadd a note to a contact by email
Action
Add tags by contact emailadd tags to a contact by email
Action
Add tags to contactadd multiple tags to a contact by ID
Action
Add tag to contactAdds a tag to the specified contact. Spaces in the tag are replaced with underscores.
Action
Add ticket noteadd a note to a ticket
Action
Change contact ownerchange the owner of a contact
Action
Create company/contacts (type=company) — create a company record
Action
Create contactcreate a full contact record
Action
Create dealcreate a deal/opportunity
Action
Create deal by contact emailcreate a deal for a contact by email
Action
Create deal notecreate a note on a deal
Action
Create documentcreate a document
Action
Create eventcreate an event
Action
Create new contact (just email)Creates a new contact using just the email address, then returns the new Contact ID.
Action
Create notecreate a note
Action
Create taskcreate a task
Action
Create task by emailcreate a task for a contact by email
Action
Create ticketcreate a help desk ticket
Action
Delete companyDelete a company.
Action
Delete contactdelete a contact
Action
Delete contact notedelete a contact note
Action
Delete dealdelete a deal
Action
Delete eventdelete an event
Action
Delete tags by contact emailremove tags from a contact by email
Action
Delete taskdelete a task
Action
Delete ticketdelete a help desk ticket
Action
Find contactReturns the Contact ID (and contact record) for the given email address.
Action
Get company by IDRetrieve a company by ID.
Action
Get contact by IDretrieve a contact by ID
Action
Get contact by phonelook up a contact by phone
Action
Get contact dealslist deals for a contact
Action
Get contact documentslist documents for a contact
Action
Get contact eventslist events for a contact
Action
Get contact noteslist notes for a contact
Action
Get contact taskslist tasks for a contact
Action
Get deal by IDretrieve a deal by ID
Action
Get deal noteslist notes for a deal
Action
Get deals by pipelinelist deals grouped by pipeline
Action
Get deals from tracklist deals filtered by track
Action
Get Deals Grouped by MilestoneReturns every deal in the account, grouped into one list per milestone (New, Won, Lost and any custom milestones). Takes no search criteria — pick the milestone you want out of the returned groups.
Action
Get my dealslist deals owned by the current user
Action
Get task by IDretrieve a task by ID
Action
Get ticket filterslist available ticket filters
Action
Get ticket messageslist notes/messages for a ticket
Action
List companieslist companies
Action
Remove contact from dealremove a contact from a deal
Action
Remove tag from contactRemoves a tag from the specified contact. Spaces in the tag are replaced with underscores.
Action
Remove tags from contactremove multiple tags from a contact by ID
Action
Search contact by emaillook up a contact by email
Action
Search contact by email (POST)look up a contact by email
Action
Search contacts by dynamic filtersearch contacts by dynamic filter
Action
Update company/contacts/edit-properties (company) — update company properties
Action
Update contactUpdates the specified contact's first name, last name, and email properties.
Action
Update contact lead scoreupdate a contact's lead score
Action
Update contact propertyupdate contact properties
Action
Update contact star ratingupdate a contact's star rating
Action
Update dealpartially update a deal
Action
Update deal noteUpdate a note on a deal. Fetches the deal, finds the note, overlays ONLY the fields you supply (blank fields keep their current value), then saves. Non-destructive.
Action
Update eventUpdate an event. Fetches the existing event, overlays ONLY the fields you supply (blank fields are left untouched), and carries the attached contacts through, then saves. Non-destructive.
Action
Update taskpartially update a task
Action
Update trackUpdate a track (milestone pipeline). Fetches the track, overlays ONLY the fields you supply (blank fields keep their current value, so the milestone list is never erased), then saves. Non-destructive.
Trigger
New cartTriggered when a cart is created.
Trigger
New customerPolling trigger that fires for each newly created Shopify customer. Fetches the 50 most recently created customers (sorted by creation date, newest first) via the GraphQL Admin API customers connection.
Trigger
New customer (instant)Triggered when a customer is added.
Trigger
New orderPolls Shopify for orders (most recent first), returning a list of orders.
Trigger
New order (instant)Triggered when an order is created.
Trigger
New paid orderTriggered when an order is paid.
Trigger
New productTriggers when a new product is created in Shopify. Polls the GraphQL Admin API products connection (first 50, sorted by createdAt ascending) and returns each product's id, title, handle, vendor, product_type, status, created_at, updated_at.
Trigger
Order fulfilledTriggered when an order is fulfilled.
Trigger
Order partially fulfilledTriggered when an order is partially fulfilled.
Trigger
Two-way sync new or updated customersPolling fetch body for the two-way customer sync trigger. Lists Shopify customers ordered oldest-to-newest by updated_at (GraphQL customers connection, sortKey: UPDATED_AT, reverse:false, first:250) so newly created or updated customers are surfaced for two-way synchronization.
Trigger
Updated cartTriggered when a cart is updated.
Trigger
Updated customerTriggered when a customer is updated.
Trigger
Updated fulfillment statusPolling trigger: fetches recently-updated Shopify orders (any status) and returns each order's fulfillment status.
Trigger
Updated orderPolls Shopify for recently updated orders (any status), most-recently-updated first.
Trigger
Updated order (instant)Triggered when an order is updated.
Trigger
Updated order payment statusPolling trigger: fires when an order's payment (financial) status changes. Lists the 50 most recently updated orders via the GraphQL Admin API (orders sorted by UPDATED_AT desc) and dedups on order id + financial status so a new event fires only when the payment status changes.
Trigger
Updated productPolling trigger: fires for products that were recently updated. Fetches up to 50 products sorted by update time (most recent first) via the Shopify GraphQL Admin API, projecting id, title, handle, vendor, product_type, status, created_at and updated_at for each.
Action
Activate Inventory Item at LocationStocks an inventory item at a store location so it can hold quantity there, and returns the location's available quantity.
Action
Add customerCreate a new Shopify customer (first name, last name, email, phone, note, tags) via the GraphQL Admin API customerCreate mutation. Returns the created customer's id, email, phone, first/last name and created_at.
Action
Add metafield to customerAdd (set) a metafield on a Shopify customer, with the customer as the metafield owner. Inputs: Customer ID, Namespace, Key, Type (default single_line_text_field), Value. Returns the created/updated metafield's id, namespace, key, type, value.
Action
Add metafield to productAdds a metafield to the specified product.
Action
Add or update customerCreates a new customer if the email does not exist, otherwise updates the existing customer.
Action
Add product imageAdds a new product image from the image at the specified URL.
Action
Add Product OptionAdds one or two new options (for example Size or Color) to an existing product and gives every existing variant a value for them. Does nothing if the product already has an option with that name.
Action
Add tags to customerAdds one or more tags to the customer with the specified email. An error occurs if more than one customer is found. Existing tags on the customer are not removed.
Action
Add tags to orderAdds the given comma-separated tags to a Shopify order (GraphQL Admin API tagsAdd mutation). Existing order tags are preserved; tagsAdd merges new tags onto the current set. Inputs: Order ID (numeric REST id, converted to a gid://shopify/Order GID), Tags (comma-separated). Returns the order GID (id) and the full resulting tag list (tags).
Action
Add transaction to orderAdd a transaction to an order. Captures payment for the order's authorized amount. Inputs: Kind (default capture), Amount, Currency, Parent Transaction ID, plus the Order ID setting. Returns the transaction id, kind, status and order id.
Action
Adjust Inventory QuantityChange an inventory item's available quantity at a location by a positive or negative amount.
Action
Apply gift card adjustmentApply an adjustment (credit) to a Shopify gift card's balance. Inputs: Gift Card ID, Amount, optional Note. Returns the resulting credit transaction id, note, amount, creation time, and the gift card's numeric id.
Action
Change product option namesUpdate a Shopify product's core fields and (re)name its product options. Inputs: Product ID plus optional Title, Body HTML, Handle, Type, Published scope, Tags, Template suffix, Vendor, and Option 1/2/3 name. Returns the updated product id, title, options (name+position), and updated_at.
Action
Change product option names and valuesChange a product's option names and their values. Inputs: Product ID, Option 1/2/3 Name, Option 1/2/3 Values (comma-separated). Returns the product id, title, and the resulting options array.
Action
Complete draft orderCompletes a draft order.
Action
Create Metafield DefinitionCreate a metafield definition (namespace, key, type, validations) for an owner type.
Action
Create Order with Calculated TaxCreates an order for a product variant, with Shopify calculating the tax from the shipping address, and returns the order totals and tax lines.
Action
Create or Update Theme FileCreate or replace a file in a theme. The store's Shopify app needs the write_themes scope.
Action
Create productCreates a new product.
Action
Create product variantCreates a new variant on an existing Shopify product. Inputs: SKU, Price, Weight, Barcode, Option1-3, Compare At Price, Inventory Quantity, plus the Product ID setting. Returns the created variant id, sku, price, title, option1, product_id and inventory_item_id.
Action
Create Product with VariantsCreate a product with up to three options and its variants (price, SKU, barcode, inventory settings) in one step.
Action
Delete item from locationDisconnect (deactivate) an inventory item from a location, removing the inventory level — GraphQL Admin API equivalent of.
Action
Delete productDeletes an existing product.
Action
Delete product variantDeletes an existing product variant.
Action
Delete Theme FileDelete a file from a theme. The store's Shopify app needs the write_themes scope.
Action
Find custom collection by nameReturns details for the specified custom collection. If the custom collection is not found, an error occurs.
Action
Find customer by emailFind a Shopify customer by email address. GraphQL Admin API: customers(first:1, query:"email:...") connection query; returns the first matching customer's email and numeric (legacyResourceId) customer_id.
Action
Find location by nameFind a Shopify location by its exact name and return its Location ID. Fails if no location matches or if more than one location shares the name. (GraphQL Admin API port of the REST locations.json lookup.)
Action
Find ordersFinds orders based upon search criteria. Emits the IDs of any matching orders. Use the "get order" action to fetch details for found orders.
Action
Find product by titleFinds a product by a title search. An error occurs if zero or multiple match.
Action
Find product variant by SKUFind a single Shopify product variant by its SKU. Searches product variants for an exact SKU match, fails if zero or more than one variant matches. Returns the variant's id, sku, price, title, product id, inventory item id, and the full variant object.
Action
Find product variant by titleFinds a product variant by a title search. An error occurs if zero or multiple match.
Action
Get all product ids in custom collectionReturns all products (and their numeric ids) in a given custom collection.
Action
Get Base URLReturns the connected Shopify store's base URL and derives the store subdomain (store_name) from it. Pure-compute helper; makes no Shopify API call (nothing to migrate to GraphQL).
Action
Get customerRetrieve a single Shopify customer by Customer ID. Returns the customer's id, email, phone, state, first/last name, tags, created/updated timestamps, total spent, and orders count.
Action
Get customer metafield valueGet a customer's metafield value by namespace and key. Returns its type, value, and numeric metafield id.
Action
Get fulfillment orderReturns details for the specified order ID and fulfillment order ID. If either the order or fulfillment order is not found, an error occurs. Use the "get fulfillment order ids for order" action to fetch the fulfillment order ids for an order.
Action
Get fulfillment order ids for orderGet the fulfillment order IDs for a Shopify order. Given a numeric Order ID, returns the count of fulfillment orders and their IDs.
Action
Get fulfillment order line itemsLists the line items on a fulfillment order, with the quantity still left to fulfill.
Action
Get inventory itemReturns details for the specified inventory item.
Action
Get inventory quantityGet available inventory quantity for an inventory item, optionally filtered to a single location.
Action
Get locationsRetrieve the list of Shopify store locations. Returns each location's id, legacyResourceId, name, active state, and address.
Action
Get metafields for customerGet all metafields for a Shopify customer by Customer ID. Returns the list of metafield records (id, namespace, key, value, type) for the customer.
Action
Get metafields for productRetrieve all metafields for a product (up to 250). Takes the numeric Product ID setting and returns the list of metafields (id, namespace, key, value, type).
Action
Get orderGet an order from Shopify by its numeric Order ID. Reads the order via the GraphQL Admin API (order(id:) query) and returns its name, email, currency, created date, total price, financial status, fulfillment status, and the full order object.
Action
Get productReturns all fields for the specified product ID. If the product is not found, an error occurs.
Action
Get product count: active productsReturns a count of active products.
Action
Get product count: all productsReturns a count of all products.
Action
Get product count: archived productsReturns the number of archived products in the Shopify store.
Action
Get product count: draft productsReturns the number of draft products in the Shopify store (status:draft).
Action
Get product metafield valueReturns the value of a single product metafield identified by Namespace and Key for the given Product ID.
Action
Get Product OptionsGet a product's options and their values.
Action
Get product variantGet a single Shopify product variant by its numeric Variant ID. Returns id, sku, price, title, inventory_quantity, product_id, inventory_item_id, and the full variant object.
Action
Get product variant by SKULook up a single Shopify product variant by its SKU. Searches product variants for the given SKU, fails if zero or more than one match. Returns the matched variant's id, sku, price, title, product id, inventory item id, and the full variant object.
Action
Get Sales Tax Rates by LocationReturns the sales tax lines and total tax rate that apply at each active store location.
Action
Get Theme FileGet a theme file's contents by theme and filename.
Action
Move fulfillment order line itemChanges the location which is assigned to fulfill a number of unfulfilled fulfillment order line items.
Action
Order - add discount codeAppend a discount code to an in-progress order object before it is submitted to Shopify. GraphQL-shaped: the discount entry carries DraftOrderAppliedDiscountInput fields (title/code, value, valueType FIXED_AMOUNT|PERCENTAGE, amount) so the assembled order is ready for the draftOrderCreate / draftOrderUpdate GraphQL mutation. Mirrors the REST builder that appended {code, amount, type} to order.discount_codes; same inputs (Code, Type, Amount, Order) and outputs (order, discount_codes).
Action
Order - add line itemAppends a line item to an in-memory order object (built by Order - initialize) before the order is created. Carries the same inputs (Variant ID, Quantity, Price, Total discount, Origin location ID, Is gift card, Fulfillment status).
Action
Order - add line item propertyAdds a custom line-item property (name/value pair) to the LAST line item of an in-flight Shopify order object being assembled in the Order builder chain (initialize -> add line item -> add line item property -> create). Pure in-memory mutation of the draft order; no API call. Returns the updated order object and its JSON encoding. (No REST->GraphQL change applies: this op never called the REST Admin API; it is a local order-builder helper. The eventual draftOrderCreate/orderCreate happens in the separate 'Order - create' op.)
Action
Order - add line item tax lineAdds a tax line to the last line item of an in-memory order payload (builder, no API call). This op shapes the legacy order JSON structure; it does not call Shopify. Same inputs/outputs as the REST builder. Note: this never touched the Shopify REST API, so there is no GraphQL request equivalent — per-line-item user-supplied tax_lines are a REST Order-payload construct with no GraphQL counterpart (GraphQL computes tax lines server-side).
Action
Order - createCreates a new order.
Action
Order - initializeStarts a new Shopify order in your automation from the customer email, currency, billing and shipping addresses, tags, taxes and status you choose. It does not contact Shopify: pass the result through the Order - add steps (line items, discount codes) and then Order - create to place the order.
Action
Remove tags from customerRemove one or more comma-separated tags from a Shopify customer (looked up by email). GraphQL Admin API port: finds the customer via a customers(query:"email:...") query, then calls the tagsRemove mutation with the customer GID and the tag list. Returns the customer's numeric id and remaining tags.
Action
Remove tags from orderRemoves the given comma-separated tags from a Shopify order (by Order ID). Uses the GraphQL Admin API tagsRemove mutation; tags not present are ignored. Returns the order id and its remaining tags.
Action
Send customer inviteSends an account invite to a customer specified by their email address.
Action
Set Product Variant MetafieldCreate or update a metafield value on a product variant.
Action
Two-way sync add or update a customerTwo-way sync: find a Shopify customer by email (or by the previously mapped customer id) and update it, otherwise create a new customer. Sets email, name, phone, note, tags, marketing consent and a single address. GraphQL Admin API port of the legacy REST customers create/update flow. Returns the customer id and updated_at.
Action
Update customerUpdates an existing customer.
Action
Update Customer Default AddressUpdates a customer's default address, or adds one as the default if they have none. Fields left blank are not changed.
Action
Update Customer Email Marketing ConsentSets a Shopify customer's email marketing consent state and opt-in level.
Action
Update inventory itemUpdates a Shopify inventory item (sku, cost, tracked, country code of origin, harmonized system code). Takes the numeric Inventory Item ID.
Action
Update inventory quantitySet the absolute available inventory quantity for an inventory item at a specific location. GraphQL inventorySetQuantities mutation (name: available) replacing the REST inventory_levels/set.json endpoint. Returns the resulting available quantity, inventory item id, and location id.
Action
Update orderUpdate an existing Shopify order's financial status by Order ID. Returns the order's numeric id, name, updated timestamp, and financial status.
Action
Update order as fulfilledMarks an order's fulfillment order as fulfilled by creating a fulfillment, optionally attaching tracking number/company and notifying the customer. GraphQL fulfillmentCreateV2 mutation.
Action
Update order line item as fulfilledCreates a fulfillment for an order's fulfillment order (optionally a specific line item) with tracking info, via the GraphQL fulfillmentCreateV2 mutation.
Action
Update productUpdate an existing product in Shopify (GraphQL Admin API, productUpdate mutation). Updates title, description, vendor, product type, tags, and/or status on the product identified by the Product ID setting; only provided fields are changed. Returns the product id, title, handle, status, updated timestamp, and admin GraphQL id.
Action
Update product variantUpdates an existing variant of a Shopify product — its price, compare-at price, SKU, barcode, weight and option values. Fields left blank keep their current values.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Agile CRM
Agile CRM to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Agile CRM to MailchimpMailchimp marketing automation and email platform.
Agile CRM to StripeStripe is a payment processing platform for online businesses.
Agile CRM to PipedrivePipedrive is a sales CRM and pipeline management tool.
Agile CRM to TrelloTrello is a visual collaboration tool that organizes projects into boards, lists, and cards.
Agile CRM to ZoomZoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...
More into Shopify
HubSpot to ShopifyHubSpot is your all-in-one stop for all of your marketing software needs.
Salesforce to ShopifySalesforce is a leading enterprise customer relationship management (CRM) platform.
Google Calendar to ShopifyGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Google Drive to ShopifyGoogle Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...
QuickBooks Online to ShopifyQuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...
Pipedrive to ShopifyPipedrive is a sales CRM and pipeline management tool.
Questions
Agile CRM and Shopify, answered
Can I avoid creating duplicate contacts when a Shopify order comes in?
Yes. The agent can search Agile CRM for a contact by the buyer's email before it does anything else, and only create the deal or note when that contact is found. If no contact matches, you can have it create one from the order email instead.
Does this work with orders that are paid or fulfilled later, not just new orders?
Yes. Shopify has separate triggers for a new paid order and for an order being fulfilled, so you can run different work at each stage. A fulfilled order can, for example, add a note with tracking details to the contact in Agile CRM.
What can start an automation from Agile CRM?
Any of Agile CRM's 10 triggers in the catalog, including New contact, New matching contact or company, New matching task and List all tasks. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Shopify when something happens in Agile CRM?
Any of Shopify's 78 actions, including Add or update customer, Add tags to customer, Create Metafield Definition and Create Order with Calculated Tax. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Shopify to Agile CRM?
Yes. When something happens in Shopify, your agent can act in Agile CRM too. This page covers both directions: Shopify's triggers and Agile CRM's actions are listed here as well.
Do I have to build a connector for Agile CRM or Shopify?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Agile CRM and Shopify without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.