--- title: "Connect Agile CRM and DoiT - APIANT.ai" description: "When \"New contact\" fires in Agile CRM, your agent runs \"Add support ticket\" in DoiT." canonical: "https://apiant.ai/connect/agile-crm-to-doit" --- # Connect Agile CRM and DoiT When **New contact** fires in [Agile CRM](https://apiant.ai/connections/agile-crm), your agent runs **Add support ticket** in [DoiT](https://apiant.ai/connections/doit), or **New Alert Notification** in DoiT to **Add contact to campaign** in Agile CRM. Describe the whole flow and it is built, tested on every scenario and kept running. Agile CRM **10** triggers Agile CRM **63** actions DoiT **7** triggers DoiT **27** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Agile CRM and DoiT to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Agile CRM and DoiT can do together ### From Agile CRM to DoiT - When **New contact** in Agile CRM then **Add support ticket** in DoiT - When **New matching contact or company** in Agile CRM then **Add comment** in DoiT ### From DoiT to Agile CRM - When **New Alert Notification** in DoiT then **Add contact to campaign** in Agile CRM - When **New Cloud Incident** in DoiT then **Add lead score by email** in Agile CRM Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Agile CRM and DoiT ## Triggers and actions 17 triggers ยท 90 actions - Trigger **List all tasks** list all tasks, surfacing new ones over time - Trigger **List contacts** list contacts, surfacing new ones over time - Trigger **List deals** list deals/opportunities, surfacing new ones over time - Trigger **List events** list events, surfacing new ones over time - Trigger **List pending tasks** list pending tasks within N days - Trigger **List tickets** list help desk tickets by filter, surfacing new ones - Trigger **List tracks** list deal tracks/pipelines - Trigger **New contact** Triggered when a new contact is added. Polls the contacts list and emits each new contact, deduplicated by contact id. - Trigger **New matching contact or company** Triggers when a new contact or company matches your search query. - Trigger **New matching task** Triggers when a new task matches your filter. - Action **Add contact to campaign** enroll a contact into a campaign by email - Action **Add lead score by email** add lead score to a contact by email - Action **Add note by contact email** add a note to a contact by email - Action **Add tags by contact email** add tags to a contact by email - Action **Add tags to contact** add multiple tags to a contact by ID - Action **Add tag to contact** Adds a tag to the specified contact. Spaces in the tag are replaced with underscores. - Action **Add ticket note** add a note to a ticket - Action **Change contact owner** change the owner of a contact - Action **Create company** /contacts (type=company) โ€” create a company record - Action **Create contact** create a full contact record - Action **Create deal** create a deal/opportunity - Action **Create deal by contact email** create a deal for a contact by email - Action **Create deal note** create a note on a deal - Action **Create document** create a document - Action **Create event** create an event - Action **Create new contact (just email)** Creates a new contact using just the email address, then returns the new Contact ID. - Action **Create note** create a note - Action **Create task** create a task - Action **Create task by email** create a task for a contact by email - Action **Create ticket** create a help desk ticket - Action **Delete company** Delete a company. - Action **Delete contact** delete a contact - Action **Delete contact note** delete a contact note - Action **Delete deal** delete a deal - Action **Delete event** delete an event - Action **Delete tags by contact email** remove tags from a contact by email - Action **Delete task** delete a task - Action **Delete ticket** delete a help desk ticket - Action **Find contact** Returns the Contact ID (and contact record) for the given email address. - Action **Get company by ID** Retrieve a company by ID. - Action **Get contact by ID** retrieve a contact by ID - Action **Get contact by phone** look up a contact by phone - Action **Get contact deals** list deals for a contact - Action **Get contact documents** list documents for a contact - Action **Get contact events** list events for a contact - Action **Get contact notes** list notes for a contact - Action **Get contact tasks** list tasks for a contact - Action **Get deal by ID** retrieve a deal by ID - Action **Get deal notes** list notes for a deal - Action **Get deals by pipeline** list deals grouped by pipeline - Action **Get deals from track** list deals filtered by track - Action **Get Deals Grouped by Milestone** Returns every deal in the account, grouped into one list per milestone (New, Won, Lost and any custom milestones). Takes no search criteria โ€” pick the milestone you want out of the returned groups. - Action **Get my deals** list deals owned by the current user - Action **Get task by ID** retrieve a task by ID - Action **Get ticket filters** list available ticket filters - Action **Get ticket messages** list notes/messages for a ticket - Action **List companies** list companies - Action **Remove contact from deal** remove a contact from a deal - Action **Remove tag from contact** Removes a tag from the specified contact. Spaces in the tag are replaced with underscores. - Action **Remove tags from contact** remove multiple tags from a contact by ID - Action **Search contact by email** look up a contact by email - Action **Search contact by email (POST)** look up a contact by email - Action **Search contacts by dynamic filter** search contacts by dynamic filter - Action **Update company** /contacts/edit-properties (company) โ€” update company properties - Action **Update contact** Updates the specified contact's first name, last name, and email properties. - Action **Update contact lead score** update a contact's lead score - Action **Update contact property** update contact properties - Action **Update contact star rating** update a contact's star rating - Action **Update deal** partially update a deal - Action **Update deal note** Update a note on a deal. Fetches the deal, finds the note, overlays ONLY the fields you supply (blank fields keep their current value), then saves. Non-destructive. - Action **Update event** Update an event. Fetches the existing event, overlays ONLY the fields you supply (blank fields are left untouched), and carries the attached contacts through, then saves. Non-destructive. - Action **Update task** partially update a task - Action **Update track** Update a track (milestone pipeline). Fetches the track, overlays ONLY the fields you supply (blank fields keep their current value, so the milestone list is never erased), then saves. Non-destructive. - Trigger **Budget Threshold Surpassed** Triggered when a budget's current spend passes one of its alert thresholds. Fires once per threshold in each budget period. - Trigger **New Alert Notification** Triggers when a DoiT cost alert sends a notification (its last-alerted time advances). - Trigger **New Cloud Incident** Triggered when a new cloud incident is reported for Google Cloud, Amazon Web Services or Microsoft Azure. - Trigger **New Cost Anomaly** Triggers when DoiT detects a new cloud cost anomaly, newest first, optionally narrowed by service, billing account, platform or severity. - Trigger **New Invoice** Triggered when a new invoice is created in your DoiT organization. - Trigger **New Service** Triggers when a new cloud service (support product) becomes available in DoiT, optionally for one platform. - Trigger **New Service (For Doers)** Triggers when a new support product (service) becomes available in DoiT, optionally limited to one cloud platform. - Action **Add alert** Creates a cost or usage alert in DoiT Cloud Analytics that notifies email or Slack recipients when a metric crosses the threshold you set. - Action **Add allocation** Creates a new DoiT allocation, either a single allocation defined by one rule or a group allocation made of several rules. - Action **Add annotation** Creates a new annotation on a date in DoiT Cloud Analytics, optionally linked to reports and labels. - Action **Add budget** Creates a new DoiT budget that tracks cloud spend for the selected scope against a fixed or recurring amount. - Action **Add comment** Adds a comment to an existing DoiT support request and returns the new comment. - Action **Add label** Creates a new label in DoiT Cloud Analytics with a name and color, ready to assign to reports, budgets and other objects. - Action **Add support ticket** Creates a new DoiT support request and returns its id, status and a link to view it in the DoiT console. - Action **Delete alert** Deletes an alert from your DoiT account. - Action **Get alert** Returns a Cloud Analytics alert by its ID, including its name, recipients, timestamps and evaluation configuration. - Action **Get anomaly** Returns one cost anomaly, including its cost impact, severity, affected service, contributing SKUs and resources, and review status. - Action **Get budget** Returns a budget's configuration and its current and forecasted utilization. An error occurs if the budget is not found. - Action **Get invoice** Returns the full details of an invoice by its invoice number, including status, amounts, due date and line items. A cancelled invoice or credit memo is returned with status CANCELED. - Action **List alerts** Returns the alerts your DoiT account has access to, optionally filtered by owner or name and sorted. - Action **List allocations** Returns the cost allocations your DoiT account has access to, optionally filtered by type, owner, name or folder. - Action **List annotations** Returns the Cloud Analytics annotations your DoiT account has access to, with their content, date, associated reports and labels. - Action **List anomalies** Returns the cloud cost anomalies DoiT detected, optionally filtered by time window, service, billing account, platform or severity. - Action **List assets** Returns the customer's assets in DoiT, such as Google Cloud billing accounts, Workspace subscriptions and AWS accounts, optionally filtered by a filter expression. - Action **List budgets** Returns the budgets your DoiT account can access, each with its amount, utilization and risk status. - Action **List CloudFlows** Returns the CloudFlows in the DoiT account, with each flow's name, published state, trigger type and last run status. - Action **List invoices** Returns the current and historical invoices for your organization, newest first, optionally filtered by platform, due date, status or creation time. - Action **List labels** Returns the Cloud Analytics labels your DoiT account can access, optionally filtered by name or type and sorted. - Action **List reports** Returns the Cloud Analytics reports your DoiT account can access, newest first, with optional filtering by name, owner, type, folder or creation time. - Action **Query Cloud Analytics** Runs a one-off Cloud Analytics query with the configuration you supply and returns the result columns and rows, without saving a report. - Action **Run CloudFlow** Starts a run of a published CloudFlow and returns the new run, which begins in pending status. - Action **Run Report** Runs a saved Cloud Analytics report and returns its results: the column schema and the result rows, plus the report's name, owner and labels. - Action **Update alert** Updates an existing DoiT alert's name, threshold settings or notification recipients. Only the values you fill in are changed. - Action **Update budget** Updates an existing DoiT budget. Only the values you supply are changed; everything else on the budget is kept. ## Each app on its own - [ **Agile CRM** Agile CRM is an all-in-one CRM with sales, marketing, and service automation.](https://apiant.ai/connections/agile-crm) - [ **DoiT** DoiT ensures your cloud spend generates value for your business and eliminates wasted time for your teams.](https://apiant.ai/connections/doit) Reviews ## What our customers say ## More from Agile CRM - [ **Agile CRM to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/agile-crm-to-salesforce) - [ **Agile CRM to Mailchimp** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/agile-crm-to-mailchimp) - [ **Agile CRM to Stripe** Stripe is a payment processing platform for online businesses.](https://apiant.ai/connect/agile-crm-to-stripe) - [ **Agile CRM to Shopify** Shopify is a commerce platform for online stores and retail point-of-sale.](https://apiant.ai/connect/agile-crm-to-shopify) - [ **Agile CRM to Pipedrive** Pipedrive is a sales CRM and pipeline management tool.](https://apiant.ai/connect/agile-crm-to-pipedrive) - [ **Agile CRM to Trello** Trello is a visual collaboration tool that organizes projects into boards, lists, and cards.](https://apiant.ai/connect/agile-crm-to-trello) ## More into DoiT - [ **ActiveCampaign to DoiT** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-doit) - [ **Airtable to DoiT** Organize anything with Airtable, a modern database created for everyone.](https://apiant.ai/connect/airtable-to-doit) - [ **Asana to DoiT** Asana is a collaborative information manager for workspace.](https://apiant.ai/connect/asana-to-doit) - [ **ClickUp to DoiT** ClickUp is an all-in-one app to plan, track, and manage your work in a beautifully intuitive environment.](https://apiant.ai/connect/clickup-to-doit) - [ **Discord to DoiT** Discord is an all-in-one voice and text chat for gamers.](https://apiant.ai/connect/discord-to-doit) - [ **Brevo to DoiT** Brevo is the leading CRM suite designed to cultivate long-term customer relationships and help businesses...](https://apiant.ai/connect/brevo-to-doit) Questions ## Agile CRM and DoiT, answered ### ### What can start an automation from Agile CRM? Any of Agile CRM's 10 triggers in the catalog, including New contact, New matching contact or company, New matching task and List all tasks. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in DoiT when something happens in Agile CRM? Any of DoiT's 27 actions, including Update alert, Update budget, Add alert and Add allocation. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from DoiT to Agile CRM? Yes. When something happens in DoiT, your agent can act in Agile CRM too. This page covers both directions: DoiT's triggers and Agile CRM's actions are listed here as well. ### ### Do I have to build a connector for Agile CRM or DoiT? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Agile CRM and DoiT without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.