--- title: "Connect AgencyZoom to Zoho Inventory - APIANT.ai" description: "When \"Service Request Created\" fires in AgencyZoom, your agent runs \"Add Invoice Attachment\" in Zoho Inventory." canonical: "https://apiant.ai/connect/agencyzoom-to-zoho-inventory" --- # Connect AgencyZoom to Zoho Inventory When **Service Request Created** fires in [AgencyZoom](https://apiant.ai/connections/agencyzoom), your agent runs **Add Invoice Attachment** in [Zoho Inventory](https://apiant.ai/connections/zoho-inventory). Describe the whole flow and it is built, tested on every scenario and kept running. AgencyZoom **3** triggers AgencyZoom **23** actions Zoho Inventory **64** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want AgencyZoom and Zoho Inventory to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. 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[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What AgencyZoom can start in Zoho Inventory - When **Service Request Created** in AgencyZoom then **Add Invoice Attachment** in Zoho Inventory - When **Lead Stage Change** in AgencyZoom then **Add Invoice Comment** in Zoho Inventory Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with AgencyZoom and Zoho Inventory ## Triggers and actions 3 triggers · 87 actions - Trigger **Lead Stage Change** Triggers when a lead moves into a different pipeline stage. - Trigger **Lead Status Change** Triggers when a lead's status changes (for example from New to Quoted, Won or Lost) in AgencyZoom. - Trigger **Service Request Created** Triggers when a new service request (service ticket) is created in AgencyZoom, optionally limited to tickets matching the filters you choose. - Action **Add customer** Creates a new customer in AgencyZoom with contact details, address, assigned producer and CSR, tags and custom field values. - Action **Add customer note** Adds a note to an existing customer's record in AgencyZoom. - Action **Change lead status** Changes a lead's status in AgencyZoom to Active, Won, Lost or X-Dated, optionally moving it to a pipeline stage, recording a loss reason or setting a recycle date. - Action **Complete service ticket** Completes an AgencyZoom service ticket with a resolution, optionally adding a resolution description and cancelling the ticket's related tasks. - Action **Complete task** Marks an AgencyZoom task as completed. - Action **Create a Note** Adds a note to a lead in AgencyZoom. - Action **Create Business Lead** Creates a commercial (business) lead in AgencyZoom with its business details, contact information, pipeline stage and assigned producer. - Action **Create Personal Lead** Creates a personal (individual) lead in AgencyZoom in the pipeline and stage you choose, assigned to a producer. - Action **Create Service Request** Creates a service request (service ticket) for a customer in AgencyZoom, placed in the pipeline and stage you choose. - Action **Create Task** Creates a task in AgencyZoom, optionally linked to a lead or customer and assigned to a team member. - Action **Delete customer** Deletes a customer from AgencyZoom. - Action **Delete lead** Deletes a lead in AgencyZoom, optionally deleting its linked contacts too. - Action **Find a Lead** Returns the AgencyZoom leads that match the name, email, phone, status, owner, pipeline or date criteria you supply, plus the first match on its own. - Action **Find customers** Returns the customers in your AgencyZoom agency that match the criteria you give, such as email, phone, name, policy number or assigned agent. - Action **Find Service Request** Returns the service requests (service tickets) that match the household name, policy number, status, pipeline, dates or other criteria you specify. - Action **Find tasks** Returns AgencyZoom tasks matching the criteria you choose, such as status, assignee, task type, due period, lead source or creation date range. - Action **Get customer** Returns one customer's full details, including contact information, custom fields, policies, notes, tasks and files. - Action **Get lead** Returns the full details of one AgencyZoom lead, including its contact information, pipeline stage, opportunities, quotes and custom field values. - Action **Update customer** Updates an existing AgencyZoom customer's contact details, address, assigned CSR and producer, tags and custom fields. Fields left blank are not changed. - Action **Update Lead** Updates an existing personal lead in AgencyZoom. Fields you leave blank keep the lead's current values. - Action **Update policy** Updates an existing policy in AgencyZoom, such as its carrier, premium, dates, producer and tags. - Action **Update Service Request** Updates an existing AgencyZoom service request (service ticket), including its pipeline stage, subject, category, priority, assignees, related policies, due date, tags and custom fields. - Action **Update task** Updates an existing AgencyZoom task — its title, type, due date, notes, assignee, linked lead or customer, invitees or open/completed status. - Action **Add Credit Note Comment** Tool to add a comment to a credit note in Zoho Inventory. Use when needing to add notes or comments to a specific credit note for record-keeping or audit purposes. - Action **Add Invoice Attachment** Tool to upload an attachment to a specific invoice. Use when you need to add a file attachment to an invoice. - Action **Add Invoice Comment** Tool to add a comment to a specific invoice in Zoho Inventory. Use when you need to add notes, updates, or internal/client-visible comments to an invoice. - Action **Apply Credits To Invoices** Tool to apply credits from a credit note to one or more invoices. Use when you need to apply available credits from a credit note to settle invoice balances. - Action **Bulk Delete Sales Orders** Tool to bulk delete sales orders. Use this to remove multiple sales orders at once. - Action **Bulk Email Invoices** Sends multiple invoices by email to a contact in a single API call. Use this tool when you need to email up to 10 invoices at once to a customer. The invoices will be scheduled for delivery and the contact will receive individual emails for each invoice. If contact_id is not provided, the action will automatically fetch the customer_id from the first invoice and use that as the contact. - Action **Bulk Export Invoices** Tool to bulk export invoices as a single PDF. Use when you need to download multiple invoices in a single file for archiving or sharing. - Action **Bulk Print Invoices** Generate a consolidated PDF containing multiple invoices for printing or archiving. Use this tool to download one or more invoices as a single PDF document. The PDF can contain up to 25 invoices and is useful for bulk printing, record keeping, or sharing with customers. - Action **Bulk Print Packages** Tool to bulk print package slips as a consolidated PDF. Use when you need a PDF file of multiple package slips for printing or archiving. - Action **Create Bill** Tool to create a bill in Zoho Inventory. Use when a vendor supplies goods/services on credit and you need to track the amount owed. - Action **Create Contact** Tool to create a new contact (customer or vendor) in Zoho Inventory. Use when you need to add a new business relationship to your organization. - Action **Create Contact Person** Tool to create a contact person. Use when you need to add a new contact person to an existing contact in Zoho Inventory. - Action **Create Credit Note** Tool to create a new credit note in Zoho Inventory. Use when you need to issue a credit note to a customer for returns, refunds, or adjustments. - Action **Create Customer Payment** Tool to create a customer payment in Zoho Inventory. Use when recording a payment received from a customer against one or more invoices. - Action **Create Invoice** Tool to create a new invoice in Zoho Inventory. Use when you need to invoice a customer for products or services sold. - Action **Create Item** Tool to create a new item in Zoho Inventory. Use when you need to add a new product or service to your inventory catalog. - Action **Create Item Group** Tool to create an item group in Zoho Inventory. Use when you need to create a new item group with multiple items that share common attributes like size or color variations. - Action **Create Package** Tool to create a package for a sales order in Zoho Inventory. Use when you need to prepare items from a sales order for shipping. - Action **Create Purchase Order** Tool to create a purchase order in Zoho Inventory. Use when you need to order goods or services from a vendor. - Action **Create Sales Order** Tool to create a sales order in Zoho Inventory. Use when a customer places an order for products and you need to track the sale before invoicing. - Action **Deactivate Contact** Tool to mark a contact as inactive in Zoho Inventory. Use when you need to deactivate a contact without permanently deleting it. - Action **Deactivate Item** Tool to mark an item as inactive in Zoho Inventory. Use when you need to deactivate an item without permanently deleting it. - Action **Deactivate Item Group** Tool to mark an item group as inactive in Zoho Inventory. Use when you need to deactivate an item group and all its items without permanently deleting them. - Action **Delete Contact** Tool to delete a contact. Use when you need to remove an existing contact from your organization after confirming it is no longer needed. - Action **Delete Contact Person** Tool to delete a contact person. Use when you need to remove a contact person from your organization after confirming it is no longer needed. - Action **Delete Invoice** Tool to delete an invoice. Use when you need to remove an existing invoice that has no payments or credits applied. - Action **Delete Invoice Attachment** Tool to delete an invoice attachment. Use when you need to remove a file attached to an invoice. - Action **Delete Invoice Comment** Delete a specific comment from an invoice in Zoho Inventory. - Action **Delete Item** Tool to delete an item. Use when you need to remove an existing inventory item after confirming it is not referenced in any transactions. - Action **Delete Item Group** Tool to delete an item group. Use to remove an existing item group that is no longer needed. - Action **Delete Item Image** Tool to delete an image associated with an item. Use when you need to remove an item's image after ensuring it's no longer required. - Action **Delete Package** Tool to delete a package. Use when you need to remove an existing package created for a sales order. - Action **Delete Sales Order** Tool to delete a sales order. Use when you need to remove an existing sales order. - Action **Disable Payment Reminder** Tool to disable payment reminders for an invoice. Use when you want to stop automatic payment reminders for an invoice after it has been issued. - Action **Email Contact** Tool to email a contact in Zoho Inventory. Use when you need to send an email to a specific contact with a custom subject and body. - Action **Email Contact Statement** Tool to email a statement of transactions to a contact. Use when you need to send account statements to customers or vendors. - Action **Email Credit Note** Tool to email a credit note to customers. Use when you need to send a credit note via email to recipients. - Action **Email Invoice** Tool to email a specific invoice to customers. Use when you need to send an invoice via email, with optional attachments. - Action **Enable Invoice Payment Reminder** Tool to enable payment reminders for an invoice. Use when you want to activate automatic payment reminders for an invoice after it has been issued. - Action **Get Contact** Tool to retrieve a specific contact by ID from Zoho Inventory. Use when you need to get detailed information about a customer or vendor contact. - Action **Get Contact Address** Tool to get contact address. Use when you need to retrieve address information for a specific contact. - Action **Get Credit Note** Tool to retrieve a credit note by ID. Use when you need to fetch detailed information about a specific credit note. - Action **Get Credit Note Email Content** Tool to get credit note email content including subject, body, recipients, and available templates. Use when you need to preview or retrieve the email content for a credit note before sending it. - Action **Get Current User** Tool to get details of the currently authenticated user in Zoho Inventory. Use when you need to retrieve user profile information, permissions, or validate the authenticated user. - Action **Get Invoice** Retrieve the complete details of one existing invoice by invoice ID. - Action **Get Item** Retrieve the complete details of one existing inventory item by item ID. - Action **Get Package** Retrieve complete details for one existing package by ID. - Action **Get Purchase Order** Retrieve complete details for one existing purchase order by ID. - Action **Get Sales Order** Tool to retrieve the details of an existing sales order. Use when you need to get complete information about a sales order including line items, customer details, shipping information, and order status. - Action **Get Variant Opening Stock** Retrieve opening-stock configuration for one item variant. - Action **List Bills** Tool to list bills. Use when needing to fetch bills for an organization. - Action **List Contacts** Tool to list all contacts (customers and vendors) in Zoho Inventory. Use when needing to fetch contacts for an organization. - Action **List Credit Notes** Tool to list all credit notes. Use when needing to fetch credit notes for an organization. Supports filtering by status, customer, date, and other criteria. - Action **List Currencies** Tool to list all currencies configured in Zoho Inventory. Use when you need to retrieve available currencies, exchange rates, or identify the base currency for an organization. - Action **List Customer Payments** List customer payments for a Zoho Inventory organization. - Action **List Invoice Payments** Tool to list all payments received for a specific invoice. Use when you need to retrieve payment records for an invoice. - Action **List Invoices** Tool to list all invoices in Zoho Inventory. Use when you need to retrieve invoices for an organization. - Action **List Items** Tool to list all items in Zoho Inventory. Use when you need to retrieve inventory items for an organization. - Action **List Organizations** Tool to list all organizations the user has access to in Zoho Inventory. Use when you need to get organization IDs or view available organizations. This action does not require organization_id as a parameter. - Action **List Purchase Orders** Tool to list purchase orders. Use when needing to fetch purchase orders for an organization. - Action **List Sales Orders** Tool to list sales orders. Use when needing to fetch sales orders for an organization. - Action **Update Contact** Update editable details for one customer or vendor contact. - Action **Update Item** Update editable catalog details for one existing Zoho Inventory item. - Action **Update Variant Opening Stock** Update organization-level or location-level opening stock for one variant. ## Each app on its own - [ **AgencyZoom** AgencyZoom is a sales and automation software specifically made for P&C insurance agents.](https://apiant.ai/connections/agencyzoom) - [ **Zoho Inventory** Zoho Inventory helps businesses track stock, manage orders, and sync inventory across multiple sales...](https://apiant.ai/connections/zoho-inventory) Reviews ## What our customers say ## More from AgencyZoom - [ **AgencyZoom to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/agencyzoom-to-hubspot) - [ **AgencyZoom to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/agencyzoom-to-salesforce) - [ **AgencyZoom to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/agencyzoom-to-slack) - [ **AgencyZoom to Google Sheets** Google Sheets](https://apiant.ai/connect/agencyzoom-to-google-sheets) - [ **AgencyZoom to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/agencyzoom-to-gmail) - [ **AgencyZoom to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/agencyzoom-to-google-calendar) ## More into Zoho Inventory - [ **HubSpot to Zoho Inventory** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-zoho-inventory) - [ **Salesforce to Zoho Inventory** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-zoho-inventory) - [ **Slack to Zoho Inventory** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-zoho-inventory) - [ **Google Sheets to Zoho Inventory** Google Sheets](https://apiant.ai/connect/google-sheets-to-zoho-inventory) - [ **Gmail to Zoho Inventory** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-zoho-inventory) - [ **Google Calendar to Zoho Inventory** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-zoho-inventory) Questions ## AgencyZoom and Zoho Inventory, answered ### ### What can start an automation from AgencyZoom? Any of AgencyZoom's 3 triggers in the catalog, including Service Request Created, Lead Stage Change and Lead Status Change. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Zoho Inventory when something happens in AgencyZoom? Any of Zoho Inventory's 64 actions, including Create Bill, Create Contact, Create Contact Person and Create Credit Note. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Zoho Inventory to AgencyZoom? Zoho Inventory has no triggers in the catalog today, so automations start in AgencyZoom. If you need the other direction, ask: your agent reads Zoho Inventory's API documentation and adds it. ### ### Do I have to build a connector for AgencyZoom or Zoho Inventory? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use AgencyZoom and Zoho Inventory without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.