--- title: "Connect AgencyZoom and VideoDB - APIANT.ai" description: "When \"Service Request Created\" fires in AgencyZoom, your agent runs \"Add Collection\" in VideoDB." canonical: "https://apiant.ai/connect/agencyzoom-to-videodb" --- # Connect AgencyZoom and VideoDB When **Service Request Created** fires in [AgencyZoom](https://apiant.ai/connections/agencyzoom), your agent runs **Add Collection** in [VideoDB](https://apiant.ai/connections/videodb), or **New Video Uploaded & Indexed** in VideoDB to **Add customer** in AgencyZoom. Describe the whole flow and it is built, tested on every scenario and kept running. AgencyZoom **3** triggers AgencyZoom **23** actions VideoDB **1** trigger VideoDB **21** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want AgencyZoom and VideoDB to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What AgencyZoom and VideoDB can do together ### From AgencyZoom to VideoDB - When **Service Request Created** in AgencyZoom then **Add Collection** in VideoDB - When **Lead Stage Change** in AgencyZoom then **Add Overlay / Watermark** in VideoDB ### From VideoDB to AgencyZoom - When **New Video Uploaded & Indexed** in VideoDB then **Add customer** in AgencyZoom - When **New Video Uploaded & Indexed** in VideoDB then **Add customer note** in AgencyZoom Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with AgencyZoom and VideoDB ## Triggers and actions 4 triggers · 44 actions - Trigger **Lead Stage Change** Triggers when a lead moves into a different pipeline stage. - Trigger **Lead Status Change** Triggers when a lead's status changes (for example from New to Quoted, Won or Lost) in AgencyZoom. - Trigger **Service Request Created** Triggers when a new service request (service ticket) is created in AgencyZoom, optionally limited to tickets matching the filters you choose. - Action **Add customer** Creates a new customer in AgencyZoom with contact details, address, assigned producer and CSR, tags and custom field values. - Action **Add customer note** Adds a note to an existing customer's record in AgencyZoom. - Action **Change lead status** Changes a lead's status in AgencyZoom to Active, Won, Lost or X-Dated, optionally moving it to a pipeline stage, recording a loss reason or setting a recycle date. - Action **Complete service ticket** Completes an AgencyZoom service ticket with a resolution, optionally adding a resolution description and cancelling the ticket's related tasks. - Action **Complete task** Marks an AgencyZoom task as completed. - Action **Create a Note** Adds a note to a lead in AgencyZoom. - Action **Create Business Lead** Creates a commercial (business) lead in AgencyZoom with its business details, contact information, pipeline stage and assigned producer. - Action **Create Personal Lead** Creates a personal (individual) lead in AgencyZoom in the pipeline and stage you choose, assigned to a producer. - Action **Create Service Request** Creates a service request (service ticket) for a customer in AgencyZoom, placed in the pipeline and stage you choose. - Action **Create Task** Creates a task in AgencyZoom, optionally linked to a lead or customer and assigned to a team member. - Action **Delete customer** Deletes a customer from AgencyZoom. - Action **Delete lead** Deletes a lead in AgencyZoom, optionally deleting its linked contacts too. - Action **Find a Lead** Returns the AgencyZoom leads that match the name, email, phone, status, owner, pipeline or date criteria you supply, plus the first match on its own. - Action **Find customers** Returns the customers in your AgencyZoom agency that match the criteria you give, such as email, phone, name, policy number or assigned agent. - Action **Find Service Request** Returns the service requests (service tickets) that match the household name, policy number, status, pipeline, dates or other criteria you specify. - Action **Find tasks** Returns AgencyZoom tasks matching the criteria you choose, such as status, assignee, task type, due period, lead source or creation date range. - Action **Get customer** Returns one customer's full details, including contact information, custom fields, policies, notes, tasks and files. - Action **Get lead** Returns the full details of one AgencyZoom lead, including its contact information, pipeline stage, opportunities, quotes and custom field values. - Action **Update customer** Updates an existing AgencyZoom customer's contact details, address, assigned CSR and producer, tags and custom fields. Fields left blank are not changed. - Action **Update Lead** Updates an existing personal lead in AgencyZoom. Fields you leave blank keep the lead's current values. - Action **Update policy** Updates an existing policy in AgencyZoom, such as its carrier, premium, dates, producer and tags. - Action **Update Service Request** Updates an existing AgencyZoom service request (service ticket), including its pipeline stage, subject, category, priority, assignees, related policies, due date, tags and custom fields. - Action **Update task** Updates an existing AgencyZoom task — its title, type, due date, notes, assignee, linked lead or customer, invitees or open/completed status. - Trigger **New Video Uploaded & Indexed** Triggered when a new video is uploaded to a VideoDB collection. - Action **Add Collection** Creates a new VideoDB collection to organize videos and scope search. - Action **Add Overlay / Watermark** Places an image (logo or watermark) over a VideoDB video at a chosen time and position, and returns a stream URL for the result. - Action **Ask Video (Q&A)** Get the Q&A for a video. - Action **Auto-Chapter Video** Splits a video into scenes (chapters) using shot detection or fixed time segments. The job runs in the background; the result is available at the returned output URL. - Action **Auto-Dub Video** Starts an AI dubbing job that replaces a video's soundtrack with a version in another language, preserving the speaker's voice characteristics. - Action **Check Job Status** Checks the progress of a long-running VideoDB job (dubbing, generation, transcoding, indexing) and returns its status and, once finished, its result. - Action **Create Highlight Clip** Starts an AI clip-generation job on an indexed video from a natural-language prompt describing the moments to include. - Action **Delete Video** Permanently delete a video and all its metadata, transcripts and indexes from VideoDB. - Action **Find Video Moment** Searches one indexed video for the moments matching a spoken-word or visual query, returning each match's start and end time, text and score. - Action **Generate Image** Generates an image from a text prompt using VideoDB's AI generation. Generation runs asynchronously; the result returns a job id and an address to check for the finished image. - Action **Generate Subtitles** Generates subtitles for a video using VideoDB service. - Action **Generate Video** Starts an AI video generation job from a text prompt and saves the result to a collection. - Action **Generate Voice-Over** Converts text into AI-generated speech (a voice-over audio asset) in a VideoDB collection. Generation runs as a job; check its result with Check Job Status or a callback URL. - Action **Get Collection** Retrieve the details of one VideoDB collection by its id. - Action **Get Meeting Assets** Get a meeting recording's status and recorded video URL. - Action **Get Transcript** Get the transcript of a video. - Action **Get Video Metadata** Get metadata for a video. - Action **List Collections** Retrieve all collections in your VideoDB account, including the default collection. - Action **List Videos** Lists the videos in a VideoDB collection. - Action **Summarize Video** Asks VideoDB's AI to summarize a video using your own instructions. Summarization usually runs as a background job: use Check Job Status with the returned job id to fetch the finished summary. - Action **Upload & Index Video** Uploads a video from a URL into a VideoDB collection, waits for the upload to finish, then starts indexing it (spoken words by default) and returns the indexing job. ## Each app on its own - [ **AgencyZoom** AgencyZoom is a sales and automation software specifically made for P&C insurance agents.](https://apiant.ai/connections/agencyzoom) - [ **VideoDB** VideoDB is an AI engine for video workflows—search scenes, cut clips, dub, subtitles, and apply GenAI effects.](https://apiant.ai/connections/videodb) Reviews ## What our customers say ## More from AgencyZoom - [ **AgencyZoom to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/agencyzoom-to-hubspot) - [ **AgencyZoom to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/agencyzoom-to-salesforce) - [ **AgencyZoom to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/agencyzoom-to-slack) - [ **AgencyZoom to Google Sheets** Google Sheets](https://apiant.ai/connect/agencyzoom-to-google-sheets) - [ **AgencyZoom to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/agencyzoom-to-gmail) - [ **AgencyZoom to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/agencyzoom-to-google-calendar) ## More into VideoDB - [ **HubSpot to VideoDB** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-videodb) - [ **Salesforce to VideoDB** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-videodb) - [ **Slack to VideoDB** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-videodb) - [ **Google Sheets to VideoDB** Google Sheets](https://apiant.ai/connect/google-sheets-to-videodb) - [ **Gmail to VideoDB** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-videodb) - [ **Google Calendar to VideoDB** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-videodb) Questions ## AgencyZoom and VideoDB, answered ### ### What can start an automation from AgencyZoom? Any of AgencyZoom's 3 triggers in the catalog, including Service Request Created, Lead Stage Change and Lead Status Change. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in VideoDB when something happens in AgencyZoom? Any of VideoDB's 21 actions, including Create Highlight Clip, Upload & Index Video, Add Collection and Add Overlay / Watermark. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from VideoDB to AgencyZoom? Yes. When something happens in VideoDB, your agent can act in AgencyZoom too. This page covers both directions: VideoDB's triggers and AgencyZoom's actions are listed here as well. ### ### Do I have to build a connector for AgencyZoom or VideoDB? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use AgencyZoom and VideoDB without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.