Integration
Connect AgencyZoom and Sorry
When Service Request Created fires in AgencyZoom, your agent runs Update status page in Sorry, or New notice in Sorry to Add customer in AgencyZoom. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want AgencyZoom and Sorry to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What AgencyZoom and Sorry can do together
From AgencyZoom to Sorry
When Service Request Created in AgencyZoom
then Update status page in Sorry
When Lead Stage Change in AgencyZoom
then Add component in Sorry
From Sorry to AgencyZoom
When New notice in Sorry
then Add customer in AgencyZoom
When New notice in Sorry
then Add customer note in AgencyZoom
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with AgencyZoom and Sorry
Triggers and actions 4 triggers · 39 actions
Trigger
Lead Stage ChangeTriggers when a lead moves into a different pipeline stage.
Trigger
Lead Status ChangeTriggers when a lead's status changes (for example from New to Quoted, Won or Lost) in AgencyZoom.
Trigger
Service Request CreatedTriggers when a new service request (service ticket) is created in AgencyZoom, optionally limited to tickets matching the filters you choose.
Action
Add customerCreates a new customer in AgencyZoom with contact details, address, assigned producer and CSR, tags and custom field values.
Action
Add customer noteAdds a note to an existing customer's record in AgencyZoom.
Action
Change lead statusChanges a lead's status in AgencyZoom to Active, Won, Lost or X-Dated, optionally moving it to a pipeline stage, recording a loss reason or setting a recycle date.
Action
Complete service ticketCompletes an AgencyZoom service ticket with a resolution, optionally adding a resolution description and cancelling the ticket's related tasks.
Action
Complete taskMarks an AgencyZoom task as completed.
Action
Create a NoteAdds a note to a lead in AgencyZoom.
Action
Create Business LeadCreates a commercial (business) lead in AgencyZoom with its business details, contact information, pipeline stage and assigned producer.
Action
Create Personal LeadCreates a personal (individual) lead in AgencyZoom in the pipeline and stage you choose, assigned to a producer.
Action
Create Service RequestCreates a service request (service ticket) for a customer in AgencyZoom, placed in the pipeline and stage you choose.
Action
Create TaskCreates a task in AgencyZoom, optionally linked to a lead or customer and assigned to a team member.
Action
Delete customerDeletes a customer from AgencyZoom.
Action
Delete leadDeletes a lead in AgencyZoom, optionally deleting its linked contacts too.
Action
Find a LeadReturns the AgencyZoom leads that match the name, email, phone, status, owner, pipeline or date criteria you supply, plus the first match on its own.
Action
Find customersReturns the customers in your AgencyZoom agency that match the criteria you give, such as email, phone, name, policy number or assigned agent.
Action
Find Service RequestReturns the service requests (service tickets) that match the household name, policy number, status, pipeline, dates or other criteria you specify.
Action
Find tasksReturns AgencyZoom tasks matching the criteria you choose, such as status, assignee, task type, due period, lead source or creation date range.
Action
Get customerReturns one customer's full details, including contact information, custom fields, policies, notes, tasks and files.
Action
Get leadReturns the full details of one AgencyZoom lead, including its contact information, pipeline stage, opportunities, quotes and custom field values.
Action
Update customerUpdates an existing AgencyZoom customer's contact details, address, assigned CSR and producer, tags and custom fields. Fields left blank are not changed.
Action
Update LeadUpdates an existing personal lead in AgencyZoom. Fields you leave blank keep the lead's current values.
Action
Update policyUpdates an existing policy in AgencyZoom, such as its carrier, premium, dates, producer and tags.
Action
Update Service RequestUpdates an existing AgencyZoom service request (service ticket), including its pipeline stage, subject, category, priority, assignees, related policies, due date, tags and custom fields.
Action
Update taskUpdates an existing AgencyZoom task — its title, type, due date, notes, assignee, linked lead or customer, invitees or open/completed status.
Trigger
New noticeTriggers when a new notice (incident, maintenance or general announcement) is created on the selected Sorry status page.
Action
Add componentCreates a new component on a Sorry status page, optionally nested under a parent component.
Action
Add noticeCreates a new incident, maintenance or general notice on a Sorry status page, optionally linking affected components and publishing it to subscribers.
Action
Add notice updatePosts a new update on an existing notice on a Sorry status page, optionally publishing it to your configured integrations.
Action
Add subscriberAdds an email or SMS subscriber to a status page, optionally limited to specific components, so they receive status notices.
Action
Delete noticeDeletes a notice (incident, maintenance or general) from a Sorry status page.
Action
Delete subscriberPermanently removes a subscriber from a status page.
Action
Get noticeReturns a single notice from a status page, including its type, state, subject, synopsis and link.
Action
Get status pageReturns a single Sorry status page with its name, state, timezone, support details and notification settings, optionally including related brand, components, notices and more.
Action
List componentsReturns all components (the services or infrastructure elements) shown on a Sorry status page, with their current state.
Action
List noticesReturns the notices (incidents, maintenance and general notices) posted on a Sorry status page, optionally filtered by type, state, subject or creation date.
Action
List notice updatesReturns all updates posted on a notice on one of your Sorry status pages, optionally filtered by creation date or content.
Action
List status pagesReturns all status pages in your Sorry account, optionally filtered by name or creation date.
Action
List subscribersReturns the subscribers on a status page, optionally only those who receive notices for a specific component.
Action
Update componentUpdates a component on a Sorry status page, such as its name, description, position or parent component.
Action
Update noticeUpdates an existing notice on a Sorry status page — change its subject or state, add a comment, set affected components or reschedule planned maintenance.
Action
Update status pageUpdates a status page's settings, such as its name, timezone, support contact details, search visibility and language.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
AgencyZoom and Sorry, answered
What can start an automation from AgencyZoom?
Any of AgencyZoom's 3 triggers in the catalog, including Service Request Created, Lead Stage Change and Lead Status Change. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Sorry when something happens in AgencyZoom?
Any of Sorry's 16 actions, including Update component, Update notice, Update status page and Add component. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Sorry to AgencyZoom?
Yes. When something happens in Sorry, your agent can act in AgencyZoom too. This page covers both directions: Sorry's triggers and AgencyZoom's actions are listed here as well.
Do I have to build a connector for AgencyZoom or Sorry?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use AgencyZoom and Sorry without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.