--- title: "Connect AgencyZoom and Campaign Monitor - APIANT.ai" description: "When \"Service Request Created\" fires in AgencyZoom, your agent runs \"Add campaign\" in Campaign Monitor." canonical: "https://apiant.ai/connect/agencyzoom-to-campaign-monitor" --- # Connect AgencyZoom and Campaign Monitor When **Service Request Created** fires in [AgencyZoom](https://apiant.ai/connections/agencyzoom), your agent runs **Add campaign** in [Campaign Monitor](https://apiant.ai/connections/campaign-monitor), or **New client** in Campaign Monitor to **Add customer** in AgencyZoom. Describe the whole flow and it is built, tested on every scenario and kept running. AgencyZoom **3** triggers AgencyZoom **23** actions Campaign Monitor **3** triggers Campaign Monitor **21** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want AgencyZoom and Campaign Monitor to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What AgencyZoom and Campaign Monitor can do together ### From AgencyZoom to Campaign Monitor - When **Service Request Created** in AgencyZoom then **Add campaign** in Campaign Monitor - When **Lead Stage Change** in AgencyZoom then **Add custom field** in Campaign Monitor ### From Campaign Monitor to AgencyZoom - When **New client** in Campaign Monitor then **Add customer** in AgencyZoom - When **New list** in Campaign Monitor then **Add customer note** in AgencyZoom Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with AgencyZoom and Campaign Monitor ## Triggers and actions 6 triggers · 44 actions - Trigger **Lead Stage Change** Triggers when a lead moves into a different pipeline stage. - Trigger **Lead Status Change** Triggers when a lead's status changes (for example from New to Quoted, Won or Lost) in AgencyZoom. - Trigger **Service Request Created** Triggers when a new service request (service ticket) is created in AgencyZoom, optionally limited to tickets matching the filters you choose. - Action **Add customer** Creates a new customer in AgencyZoom with contact details, address, assigned producer and CSR, tags and custom field values. - Action **Add customer note** Adds a note to an existing customer's record in AgencyZoom. - Action **Change lead status** Changes a lead's status in AgencyZoom to Active, Won, Lost or X-Dated, optionally moving it to a pipeline stage, recording a loss reason or setting a recycle date. - Action **Complete service ticket** Completes an AgencyZoom service ticket with a resolution, optionally adding a resolution description and cancelling the ticket's related tasks. - Action **Complete task** Marks an AgencyZoom task as completed. - Action **Create a Note** Adds a note to a lead in AgencyZoom. - Action **Create Business Lead** Creates a commercial (business) lead in AgencyZoom with its business details, contact information, pipeline stage and assigned producer. - Action **Create Personal Lead** Creates a personal (individual) lead in AgencyZoom in the pipeline and stage you choose, assigned to a producer. - Action **Create Service Request** Creates a service request (service ticket) for a customer in AgencyZoom, placed in the pipeline and stage you choose. - Action **Create Task** Creates a task in AgencyZoom, optionally linked to a lead or customer and assigned to a team member. - Action **Delete customer** Deletes a customer from AgencyZoom. - Action **Delete lead** Deletes a lead in AgencyZoom, optionally deleting its linked contacts too. - Action **Find a Lead** Returns the AgencyZoom leads that match the name, email, phone, status, owner, pipeline or date criteria you supply, plus the first match on its own. - Action **Find customers** Returns the customers in your AgencyZoom agency that match the criteria you give, such as email, phone, name, policy number or assigned agent. - Action **Find Service Request** Returns the service requests (service tickets) that match the household name, policy number, status, pipeline, dates or other criteria you specify. - Action **Find tasks** Returns AgencyZoom tasks matching the criteria you choose, such as status, assignee, task type, due period, lead source or creation date range. - Action **Get customer** Returns one customer's full details, including contact information, custom fields, policies, notes, tasks and files. - Action **Get lead** Returns the full details of one AgencyZoom lead, including its contact information, pipeline stage, opportunities, quotes and custom field values. - Action **Update customer** Updates an existing AgencyZoom customer's contact details, address, assigned CSR and producer, tags and custom fields. Fields left blank are not changed. - Action **Update Lead** Updates an existing personal lead in AgencyZoom. Fields you leave blank keep the lead's current values. - Action **Update policy** Updates an existing policy in AgencyZoom, such as its carrier, premium, dates, producer and tags. - Action **Update Service Request** Updates an existing AgencyZoom service request (service ticket), including its pipeline stage, subject, category, priority, assignees, related policies, due date, tags and custom fields. - Action **Update task** Updates an existing AgencyZoom task — its title, type, due date, notes, assignee, linked lead or customer, invitees or open/completed status. - Trigger **New client** Polling trigger. Fires when a new client is added to the account. - Trigger **New list** Polling trigger. Fires when a new list is added to the specified client. - Trigger **New subscriber** Polling trigger. Fires when a new active subscriber is added to the specified list. - Action **Add campaign** Create a draft campaign. - Action **Add custom field** Adds a custom field to the specified list. An error occurs if the custom field name already exists. - Action **Add or update subscriber** Adds a subscriber to the specified list if the email is not found, otherwise updates the existing subscriber. - Action **Create list** Creates a new subscriber list for the specified client. - Action **Delete custom field** Deletes a custom field from the specified list. - Action **Delete list** Delete a list. - Action **Delete subscriber** Delete a subscriber from a list. - Action **Get list** Get details of a list. - Action **Get subscriber** Retrieves a subscriber's details (including custom fields and state) by email from the specified list. - Action **List campaigns** List sent campaigns for a client. - Action **List clients** List clients in the account. - Action **List custom fields** Lists a list's custom fields: field name, key, data type, options and preference-center visibility. - Action **List draft campaigns** Lists a client's draft (unsent) campaigns. - Action **List lists** List all subscriber lists for a client. - Action **List segments** List segments for a list. - Action **List subscribers** List active subscribers of a list (paginated). - Action **Unsubscribe** Removes a subscriber from the specified list. - Action **Update custom field** Updates a custom field in the specified list. An error occurs if the custom field name is not found. - Action **Update custom field options** Updates a custom field's options in the specified list. An error occurs if the custom field name is not found. - Action **Update list** Update list settings. - Action **Update subscriber multi-select field** Updates a subscriber's multi-select custom field. Existing selected values can be retained or replaced. ## Each app on its own - [ **AgencyZoom** AgencyZoom is a sales and automation software specifically made for P&C insurance agents.](https://apiant.ai/connections/agencyzoom) - [ **Campaign Monitor** Campaign Monitor email marketing — manage lists, subscribers, custom fields, send smart (transactional)...](https://apiant.ai/connections/campaign-monitor) Reviews ## What our customers say ## More from AgencyZoom - [ **AgencyZoom to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/agencyzoom-to-hubspot) - [ **AgencyZoom to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/agencyzoom-to-salesforce) - [ **AgencyZoom to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/agencyzoom-to-slack) - [ **AgencyZoom to Google Sheets** Google Sheets](https://apiant.ai/connect/agencyzoom-to-google-sheets) - [ **AgencyZoom to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/agencyzoom-to-gmail) - [ **AgencyZoom to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/agencyzoom-to-google-calendar) ## More into Campaign Monitor - [ **ActiveCampaign to Campaign Monitor** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-campaign-monitor) - [ **Airtable to Campaign Monitor** Organize anything with Airtable, a modern database created for everyone.](https://apiant.ai/connect/airtable-to-campaign-monitor) - [ **Asana to Campaign Monitor** Asana is a collaborative information manager for workspace.](https://apiant.ai/connect/asana-to-campaign-monitor) - [ **Brevo to Campaign Monitor** Brevo is the leading CRM suite designed to cultivate long-term customer relationships and help businesses...](https://apiant.ai/connect/brevo-to-campaign-monitor) - [ **Calendly to Campaign Monitor** Calendly is a scheduling automation platform for eliminating the back-and-forth emails to find the perfect...](https://apiant.ai/connect/calendly-to-campaign-monitor) - [ **2Chat to Campaign Monitor** 2Chat is a conversational commerce automation tool for WhatsApp, Instagram, Messenger, and SMS.](https://apiant.ai/connect/2chat-to-campaign-monitor) Questions ## AgencyZoom and Campaign Monitor, answered ### ### What can start an automation from AgencyZoom? Any of AgencyZoom's 3 triggers in the catalog, including Service Request Created, Lead Stage Change and Lead Status Change. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Campaign Monitor when something happens in AgencyZoom? Any of Campaign Monitor's 21 actions, including Create list, Update custom field, Update custom field options and Update list. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Campaign Monitor to AgencyZoom? Yes. When something happens in Campaign Monitor, your agent can act in AgencyZoom too. This page covers both directions: Campaign Monitor's triggers and AgencyZoom's actions are listed here as well. ### ### Do I have to build a connector for AgencyZoom or Campaign Monitor? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use AgencyZoom and Campaign Monitor without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.