Integration
Connect AgencyBloc and SysAid
When Group Created fires in AgencyBloc, your agent runs Add Service Record Note in SysAid, or New Service Record in SysAid to Get Individual by Email and Name in AgencyBloc. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want AgencyBloc and SysAid to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What AgencyBloc and SysAid can do together
From AgencyBloc to SysAid
When Group Created in AgencyBloc
then Add Service Record Note in SysAid
When Group Updated in AgencyBloc
then Create Service Record in SysAid
From SysAid to AgencyBloc
When New Service Record in SysAid
then Get Individual by Email and Name in AgencyBloc
When Service Record Updated in SysAid
then Create Activity in AgencyBloc
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with AgencyBloc and SysAid
Triggers and actions 8 triggers · 27 actions
Trigger
Group CreatedTriggers when a new group is added to your AgencyBloc account.
Trigger
Group UpdatedTriggers when a group in your AgencyBloc account is added or changed.
Trigger
Individual CreatedTriggers when a new individual is added to your AgencyBloc account.
Trigger
Individual UpdatedTriggers when an individual in your AgencyBloc account is added or changed.
Trigger
Policy CreatedTriggers when a new policy is added to your AgencyBloc account.
Trigger
Policy UpdatedTriggers when a policy in your AgencyBloc account is added or changed.
Action
Create ActivityLogs a new activity (call, email, task) on an individual, group, agent or carrier in AgencyBloc and returns its activity ID.
Action
Create GroupCreates a new group (employer or business client) in your AgencyBloc account and returns its group ID.
Action
Create IndividualCreates a new individual (client) in your AgencyBloc account and returns its individual ID.
Action
Create PolicyCreates a new insurance policy for an individual or group in your AgencyBloc account and returns its policy ID.
Action
Get Activity by IDReturns one AgencyBloc activity by ID, with its subject, notes, status, type and follow-up details.
Action
Get Group by IDReturns the full detail of one AgencyBloc group by ID, including contact info, addresses and custom fields.
Action
Get Individual by Date of Birth and NameFinds an AgencyBloc individual matching a first name, last name and date of birth.
Action
Get Individual by Email and NameFinds an AgencyBloc individual matching a first name, last name and email address.
Action
Get Individual by IDReturns the full detail of one AgencyBloc individual by ID, including contact info, addresses, policies and custom fields.
Action
Get Individual by Phone Number and NameFinds an AgencyBloc individual matching a first name, last name and any of their phone numbers.
Action
Get Policy by IDReturns the full detail of one AgencyBloc policy by ID, including holder, carrier, agent, dates and premium.
Trigger
New Service RecordTriggers when a new service record (incident or request) is created in SysAid.
Trigger
Service Record UpdatedTriggers when a service record (incident or request) is updated in SysAid.
Action
Add Service Record NoteAdds a note to a SysAid service record.
Action
Create CompanyCreates a new company in SysAid.
Action
Create End UserCreates a new end user in SysAid.
Action
Create Service RecordCreates a new service record (incident or request) in SysAid and returns it.
Action
Delete Service RecordPermanently deletes a SysAid service record.
Action
Get AgentReturns one SysAid agent by ID.
Action
Get CompanyReturns one SysAid company by ID.
Action
Get End UserReturns one SysAid end user by ID.
Action
Get Service RecordReturns one SysAid service record by its ID.
Action
List AgentsReturns a page of SysAid agents.
Action
List CompaniesReturns a page of companies in SysAid.
Action
List End UsersReturns a page of SysAid end users.
Action
List GroupsReturns a page of SysAid groups.
Action
Resolve Service RecordResolves a SysAid service record with a solution.
Action
Search Service RecordsFinds SysAid service records matching a text search, newest first.
Action
Update Service RecordUpdates fields on an existing SysAid service record, such as its status, priority, assignee or description.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
AgencyBloc and SysAid, answered
What can start an automation from AgencyBloc?
Any of AgencyBloc's 6 triggers in the catalog, including Group Created, Group Updated, Individual Created and Individual Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in SysAid when something happens in AgencyBloc?
Any of SysAid's 16 actions, including Create Company, Create End User, Create Service Record and Update Service Record. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from SysAid to AgencyBloc?
Yes. When something happens in SysAid, your agent can act in AgencyBloc too. This page covers both directions: SysAid's triggers and AgencyBloc's actions are listed here as well.
Do I have to build a connector for AgencyBloc or SysAid?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use AgencyBloc and SysAid without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.