Integration
Connect Adobe Acrobat Sign and Request Tracker (RT)
When Agreement Created fires in Adobe Acrobat Sign, your agent runs Create Ticket in Request Tracker (RT), or Ticket Created in Request Tracker (RT) to Create an Agreement From Uploaded Document in Adobe Acrobat Sign. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Adobe Acrobat Sign and Request Tracker (RT) to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Adobe Acrobat Sign and Request Tracker (RT) can do together
From Adobe Acrobat Sign to Request Tracker (RT)
When Agreement Created in Adobe Acrobat Sign
then Create Ticket in Request Tracker (RT)
From Request Tracker (RT) to Adobe Acrobat Sign
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Adobe Acrobat Sign and Request Tracker (RT)
Triggers and actions 8 triggers · 30 actions
- Agreement Created
Triggers when a new agreement is created in Adobe Acrobat Sign.
- Agreement Event Occurred
Triggers when any event occurs on an Acrobat Sign agreement, such as creation, signing, rejection or expiry.
- Agreement Recalled
Triggers when an Acrobat Sign agreement is recalled (cancelled) by its sender.
- Agreement Reminder Sent
Triggers when Acrobat Sign sends a reminder to a participant of an agreement.
- Agreement State Changed
Triggers when an Acrobat Sign agreement changes state — sent out, signed by everyone, recalled, rejected, expired or deleted.
- Add agreement reminder
Creates a reminder that emails selected participants of an agreement, once or on a repeating schedule until they sign.
- Add web form
Creates a web form (widget) from one or more documents, ready to host for signers or saved as a draft.
- Create an Agreement From a Library Template
Creates an agreement from a template in your Acrobat Sign library and, depending on the chosen state, sends it out for signature or saves it as a draft.
- Create an Agreement From Uploaded Document
Creates an Adobe Acrobat Sign agreement from a previously uploaded document and, depending on the chosen state, sends it out for signature.
- Find the Agreement Status
Returns the current status and details of an Acrobat Sign agreement, looked up by its agreement ID.
- Get library template
Returns the details of a library template, including its name, owner, sharing mode, status and template types.
- List Agreement Reminders
Returns the reminders set on an agreement, optionally filtered by reminder status.
- List library templates
Returns the library templates (reusable documents and form field layers) available to the connected user.
- List users
Returns the users in the Acrobat Sign account, optionally filtered by administrator status.
- Update agreement state
Moves an agreement to a new state, such as cancelling, pausing, restarting or sending it.
- Upload a Document to Get Document ID
Uploads a file to Acrobat Sign and returns a temporary document ID you can use to create an agreement, web form or bulk send within 7 days.
- Ticket Correspondence
Triggers when a ticket is replied to (that is, corresponded with).
- Ticket Created
Triggers when a new Request Tracker ticket is created.
- Ticket Status Changed
Triggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status.
- Add asset
Create an asset.
- Add user
Create a user.
- Comment on a Ticket
Add an internal comment to a ticket and send to any internal watchers.
- Create Ticket
Create a new ticket in Request Tracker.
- Find Attachment
Locate an attachment by ID.
- Find Ticket
Locate a ticket by ID.
- Find Tickets
Issue a query to find matching tickets.
- Find Transaction
Find a transaction by ID
- Get asset
Retrieves one asset by ID: name, description, status, catalog, owner, held by, contact, custom fields.
- Get queue
Get a queue by id or name.
- Get user
Get a user by id or name.
- List queues
List all queues visible to user.
- List ticket history
List transactions of a ticket.
- Reply to a Ticket
Reply to the requestor and any internal or external watchers of a ticket.
- Update ticket
General ticket update (Owner, Priority, Queue, custom fields).
- Update Ticket Due Date
Update the due date of a ticket.
- Update Ticket Status
Update the status of a ticket.
- Update Ticket Subject
Update the subject of a ticket.
- Update user
Update a user.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Adobe Acrobat Sign and Request Tracker (RT), answered
What can start an automation from Adobe Acrobat Sign?
Any of Adobe Acrobat Sign's 5 triggers in the catalog, including Agreement Created, Agreement State Changed, Agreement Event Occurred and Agreement Recalled. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Request Tracker (RT) when something happens in Adobe Acrobat Sign?
Any of Request Tracker (RT)'s 19 actions, including Create Ticket, Update ticket, Update Ticket Due Date and Update Ticket Status. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Request Tracker (RT) to Adobe Acrobat Sign?
Yes. When something happens in Request Tracker (RT), your agent can act in Adobe Acrobat Sign too. This page covers both directions: Request Tracker (RT)'s triggers and Adobe Acrobat Sign's actions are listed here as well.
Do I have to build a connector for Adobe Acrobat Sign or Request Tracker (RT)?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Adobe Acrobat Sign and Request Tracker (RT) without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.