Integration
Connect ActiveTrail to Support Board
When Contact Added to Group fires in ActiveTrail, your agent runs Send Message in Support Board. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want ActiveTrail and Support Board to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What ActiveTrail can start in Support Board
When Contact Added to Group in ActiveTrail
then Send Message in Support Board
When Contact Updated in ActiveTrail
then Update Message in Support Board
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with ActiveTrail and Support Board
Triggers and actions 4 triggers · 51 actions
Trigger
Contact Added to GroupTriggers when a contact is added to a group (any group).
Trigger
Contact Removed From GroupTriggers when a contact is removed from a group (any group).
Trigger
Contact UnsubscribedTriggers when a contact unsubscribes from receiving further emails.
Trigger
Contact UpdatedTriggers when a contact record in ActiveTrail is updated via the API (status or details).
Action
Add Contact to GroupAdd a new or an existing contact to a specific group (The new contact will be created if not already exists).
Action
Add email campaignCreates a new email campaign for one or more groups, and either sends/schedules it or saves it as a draft.
Action
Add groupCreates a new group in your ActiveTrail account and returns it.
Action
Add orderAdds an order (or updates it if the order id already exists) to ActiveTrail Commerce, with its customer, amounts and products.
Action
Add templateCreate a template in My Templates.
Action
Delete groupDeletes a group from the ActiveTrail account.
Action
Find GroupReturns up to 100 groups whose name matches the search term.
Action
Get email campaignRetrieves an ActiveTrail email campaign by its id, including its details, design, template, A/B settings and e-commerce data.
Action
Get groupGet a group's details (name, contact counts, creation date) by its id.
Action
Get orderReturns a commerce order by your store's order id.
Action
Get templateReturns one of your My Templates by id: its name, subject and category.
Action
List email campaignsLists the account's email campaigns, optionally filtered by mailing list, content category, name, send type and last-updated date range.
Action
List groupsLists the groups in the ActiveTrail account, optionally filtered by group name.
Action
Remove Contact From GroupRemoves a contact from an ActiveTrail group. The contact itself stays in the account.
Action
Update groupRename an existing ActiveTrail group.
Action
Add ConversationCreates a new conversation.
Action
Add NoteAdds a new note to a conversation.
Action
Add UserCreate a new user in Support Board.
Action
Delete MessageDeletes an existing message.
Action
Delete NoteDeletes a note from a conversation.
Action
Delete UserDeletes a user and all linked conversations and messages.
Action
Delete UsersDeletes multiple users and all linked conversations and messages.
Action
Direct MessageSends a direct chat message.
Action
Get Agents in ConversationReturns an array with all the agents with at least one message in the conversation.
Action
Get ConversationReturns a conversation and the messages of the conversation.
Action
Get ConversationsReturns all the conversations. Each conversation includes the last message of the conversation.
Action
Get External SettingReturns an external setting. External settings are saved on a dedicated database row.
Action
Get Last Agent in ConversationReturns the last agent who answered a conversation.
Action
Get Last MessageReturns the last message in a conversation.
Action
Get Multi SettingReturns a subsetting of another setting.
Action
Get New ConversationsReturns the conversations created after the given date/ID or with a message created after the given date/ID. Each conversation includes the last message of the conversation.
Action
Get New MessagesReturns the messages of a conversation created after the given date/ID.
Action
Get New User ConversationsReturns the user conversations created after the given date/ID or with a message created after the given date/ID. Each conversation includes the last message of the conversation.
Action
Get NotesReturns the internal notes of a conversation.
Action
Get SettingReturns a setting saved in the Settings area.
Action
Get SettingsReturns an array with all the settings.
Action
Get UserReturns one user's details (name, email, type, extra details) by user ID via api.php function=get-user; returns false when the user does not exist.
Action
Get User ConversationsReturns the conversations of a user. Each conversation includes the last message of the conversation.
Action
Google TranslateTranslates multiple strings via Google Translate.
Action
LoginLogins a user or agent. A user can log in in two ways: via email and password, or via user ID and token. The last value of the response is the encrypted login data ready to be stored in the sb-login cookie. Use the function SBF.loginCookie(response[1]); to store it. Returns false if login is unsuccessful.
Action
Push NotificationSends a Push notification to an agent, a group of agents, or all agents. Push notifications must be enabled in the settings area.
Action
Search ConversationsReturns the conversations matching the search.
Action
Search User ConversationsReturns the conversations of the given user ID that matches the search terms.
Action
Send MessageAdds a new message to an existing conversation.
Action
Telegram Send MessageSends a message to Telegram.
Action
Update Conversation AgentAssigns or update the agent assigned to a conversation.
Action
Update Conversation DepartmentUpdates the department of a conversation.
Action
Update Conversation StatusUpdates the status code of a conversation.
Action
Update MessageUpdates an existing message.
Action
Update UserUpdates the details of an existing user.
Action
WhatsApp Send MessageSends a message to a WhatsApp number.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
ActiveTrail and Support Board, answered
What can start an automation from ActiveTrail?
Any of ActiveTrail's 4 triggers in the catalog, including Contact Added to Group, Contact Removed From Group, Contact Updated and Contact Unsubscribed. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Support Board when something happens in ActiveTrail?
Any of Support Board's 36 actions, including Send Message, Update Conversation Agent, Update Conversation Department and Update Conversation Status. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Support Board to ActiveTrail?
Support Board has no triggers in the catalog today, so automations start in ActiveTrail. If you need the other direction, ask: your agent reads Support Board's API documentation and adds it.
Do I have to build a connector for ActiveTrail or Support Board?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use ActiveTrail and Support Board without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.