---
title: "Connect ActiveTrail and Carbon Voice - APIANT.ai"
description: "When \"Contact Added to Group\" fires in ActiveTrail, your agent runs \"Add Link Attachments to Message\" in Carbon Voice."
canonical: "https://apiant.ai/connect/activetrail-to-carbon-voice"
---

# Connect ActiveTrail and Carbon Voice

When **Contact Added to Group** fires in [ActiveTrail](https://apiant.ai/connections/activetrail), your agent runs **Add Link Attachments to Message** in [Carbon Voice](https://apiant.ai/connections/carbon-voice), or **New Action Item Created** in Carbon Voice to **Add Contact to Group** in ActiveTrail. Describe the whole flow and it is built, tested on every scenario and kept running.

ActiveTrail **4** triggers ActiveTrail **15** actions Carbon Voice **7** triggers Carbon Voice **24** actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

## What do you want ActiveTrail and Carbon Voice to do together?

Give your AI client this address.

`https://mcp.apiant.ai`

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

### Set it up in your client

### Claude Code

Run this in the directory you want to work in.

`claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai`

Start Claude Code there, approve the server, and sign in in the browser page it opens.

[Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code)

### Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

### Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

[Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp)

Example flows

## What ActiveTrail and Carbon Voice can do together

### From ActiveTrail to Carbon Voice

- When **Contact Added to Group** in ActiveTrail then **Add Link Attachments to Message** in Carbon Voice
- When **Contact Updated** in ActiveTrail then **Create Message Share Link** in Carbon Voice

### From Carbon Voice to ActiveTrail

- When **New Action Item Created** in Carbon Voice then **Add Contact to Group** in ActiveTrail
- When **New AI Prompt Response Generated** in Carbon Voice then **Add email campaign** in ActiveTrail

Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.

Everything your agent can do with ActiveTrail and Carbon Voice

## Triggers and actions 11 triggers · 39 actions

- Trigger

**Contact Added to Group**

Triggers when a contact is added to a group (any group).

- Trigger

**Contact Removed From Group**

Triggers when a contact is removed from a group (any group).

- Trigger

**Contact Unsubscribed**

Triggers when a contact unsubscribes from receiving further emails.

- Trigger

**Contact Updated**

Triggers when a contact record in ActiveTrail is updated via the API (status or details).

- Action

**Add Contact to Group**

Add a new or an existing contact to a specific group (The new contact will be created if not already exists).

- Action

**Add email campaign**

Creates a new email campaign for one or more groups, and either sends/schedules it or saves it as a draft.

- Action

**Add group**

Creates a new group in your ActiveTrail account and returns it.

- Action

**Add order**

Adds an order (or updates it if the order id already exists) to ActiveTrail Commerce, with its customer, amounts and products.

- Action

**Add template**

Create a template in My Templates.

- Action

**Delete group**

Deletes a group from the ActiveTrail account.

- Action

**Find Group**

Returns up to 100 groups whose name matches the search term.

- Action

**Get email campaign**

Retrieves an ActiveTrail email campaign by its id, including its details, design, template, A/B settings and e-commerce data.

- Action

**Get group**

Get a group's details (name, contact counts, creation date) by its id.

- Action

**Get order**

Returns a commerce order by your store's order id.

- Action

**Get template**

Returns one of your My Templates by id: its name, subject and category.

- Action

**List email campaigns**

Lists the account's email campaigns, optionally filtered by mailing list, content category, name, send type and last-updated date range.

- Action

**List groups**

Lists the groups in the ActiveTrail account, optionally filtered by group name.

- Action

**Remove Contact From Group**

Removes a contact from an ActiveTrail group. The contact itself stays in the account.

- Action

**Update group**

Rename an existing ActiveTrail group.

- Trigger

**Action Item Deleted**

Triggers when an action item is deleted.

- Trigger

**New Action Item Created**

Triggers when an action item is created.

- Trigger

**New AI Prompt Response Generated**

Triggers when AI Prompt happened to a message(s).

- Trigger

**New AI System Prompt Response Generated**

Triggers when AI System Prompt happened to a message(s).

- Trigger

**New Message Posted to Conversation**

Triggers when a message is posted into a conversation.

- Trigger

**New Message Received**

Triggers when a message is received in any conversation (Not includes your own messages).

- Trigger

**New Voice Memo Created**

Triggers when a voice memo is created.

- Action

**Add folder**

Create a folder.

- Action

**Add Link Attachments to Message**

Add one or more link attachments to a Message.

- Action

**Create Action Item**

Create an Action Item.

- Action

**Create AI Prompt Response**

Creates a new Ai response for given prompt and message(s).

- Action

**Create Message Share Link**

Create a share link for a message.

- Action

**Create Voice Memo**

Create a Voice Memo from audio file, transcript or links.

- Action

**Delete action item**

Delete an action item.

- Action

**Delete folder**

Delete a folder and nested content.

- Action

**Find users by email, phone or name**

Search users by email, phone or name.

- Action

**Get AI Prompt Response**

Returns one AI prompt response (prompt, generated responses per language, source messages) by id.

- Action

**Get conversation**

Get a conversation by id.

- Action

**Get message**

Get a message by id.

- Action

**Get Message Share Link**

Returns one message share link by id.

- Action

**Get user**

Get a user by id.

- Action

**List AI Prompts**

/prompts (optional owner_type=user|workspace|system, workspace_id) — lists the AI prompts available to the account, returning each prompt's id. Read-only.

- Action

**List conversations**

List all of the user's conversations (id and name only).

- Action

**List conversation users**

List users in a conversation.

- Action

**List folders**

List root folders.

- Action

**List messages**

List messages.

- Action

**List workspaces**

List workspaces the user can access.

- Action

**Send Direct Message to User(s)**

Send a Direct Message to specific User(s).

- Action

**Send Message to Conversation**

Send a Message to specific Conversation.

- Action

**Update Action Item**

Update an Action Item.

- Action

**Update folder**

Rename a folder.

## Each app on its own

- [ **ActiveTrail** ActiveTrail is a marketing automation platform designed to help you maintain active relationships with...](https://apiant.ai/connections/activetrail)
- [ **Carbon Voice** Carbon Voice lets you record voice memos and chat with your team.](https://apiant.ai/connections/carbon-voice)

Reviews

## What our customers say

## More from ActiveTrail

- [ **ActiveTrail to WoopSocial** WoopSocial is a social media management platform that helps you manage multiple accounts, automate...](https://apiant.ai/connect/activetrail-to-woopsocial)
- [ **ActiveTrail to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/activetrail-to-hubspot)
- [ **ActiveTrail to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/activetrail-to-salesforce)
- [ **ActiveTrail to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/activetrail-to-slack)
- [ **ActiveTrail to Google Sheets** Google Sheets](https://apiant.ai/connect/activetrail-to-google-sheets)
- [ **ActiveTrail to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/activetrail-to-gmail)

## More into Carbon Voice

- [ **ActiveCampaign to Carbon Voice** ActiveCampaign is a marketing automation, email marketing, and CRM platform.](https://apiant.ai/connect/activecampaign-to-carbon-voice)
- [ **Airtable to Carbon Voice** Organize anything with Airtable, a modern database created for everyone.](https://apiant.ai/connect/airtable-to-carbon-voice)
- [ **Asana to Carbon Voice** Asana is a collaborative information manager for workspace.](https://apiant.ai/connect/asana-to-carbon-voice)
- [ **Brevo to Carbon Voice** Brevo is the leading CRM suite designed to cultivate long-term customer relationships and help businesses...](https://apiant.ai/connect/brevo-to-carbon-voice)
- [ **Calendly to Carbon Voice** Calendly is a scheduling automation platform for eliminating the back-and-forth emails to find the perfect...](https://apiant.ai/connect/calendly-to-carbon-voice)
- [ **Capsule CRM to Carbon Voice** Capsule is an online hosted CRM system for individuals, small businesses and sales teams wanting a simple...](https://apiant.ai/connect/capsule-crm-to-carbon-voice)

Questions

## ActiveTrail and Carbon Voice, answered

###

### What can start an automation from ActiveTrail?

Any of ActiveTrail's 4 triggers in the catalog, including Contact Added to Group, Contact Removed From Group, Contact Updated and Contact Unsubscribed. Describe the moment in plain language and your agent picks the right one.

###

### What can your agent do in Carbon Voice when something happens in ActiveTrail?

Any of Carbon Voice's 24 actions, including Create Action Item, Create AI Prompt Response, Create Message Share Link and Create Voice Memo. Your agent maps the data both ways and tests every scenario before it ships.

###

### Can it also run from Carbon Voice to ActiveTrail?

Yes. When something happens in Carbon Voice, your agent can act in ActiveTrail too. This page covers both directions: Carbon Voice's triggers and ActiveTrail's actions are listed here as well.

###

### Do I have to build a connector for ActiveTrail or Carbon Voice?

No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.

###

### Can my AI client use ActiveTrail and Carbon Voice without building an automation?

Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.

###

### What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

###

### Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.
