Integration
Connect actiTIME to Tiledesk
When New Customer fires in actiTIME, your agent runs Add lead in Tiledesk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want actiTIME and Tiledesk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What actiTIME can start in Tiledesk
When New Customer in actiTIME
then Add lead in Tiledesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with actiTIME and Tiledesk
Triggers and actions 7 triggers · 30 actions
- New Customer
Triggers when a new customer is created.
- New Project
Triggers when a new project is created.
- New Task
Triggers when a new task is created.
- New User
Triggers when a new user is created.
- Updated Leave Time
Triggers when the user's leave time is changed.
- Updated Task
Triggers when an existing task is changed.
- Updated Time-Track
Triggers when the user's working time is changed.
- Create Customer
Creates a new customer.
- Create Project
Creates a new project.
- Create Task
Creates a new task.
- Create User
creates a user account (firstName, lastName, email, username, password required; optional middleName, active, hired, releaseDate, departmentId, timeZoneGroupId).
- Find Customer
Finds the customer by name.
- Find Project
Finds project by name
- Find Task
Finds the task by name.
- Get Time-Track
Returns one time-track record (taskId, time, comment)
- List Leave Time
Lists leave-time records (userId, date, leaveTypeId, leaveTime)
- Modify Leave Time
Modifies the leave time record by replacing the existing value with a specified one.
- Modify Leave Time (Increase Time)
Modifies the leave time record by increasing the existing value by a specified value.
- Modify Time-Track
Modifies the time-track record by replacing the existing value with a specified one (along with the time-track record comment).
- Modify Time-Track (Increase Time)
Modifies the time-track record by increasing the existing value by a specified value.
- Update Task
updates a task's name, description, status/workflowStatusId, projectId, typeOfWorkId, deadline or estimatedTime.
- Add lead
Creates a new lead (contact) in a Tiledesk project.
- Add message
Send a message into a request/conversation, creating the conversation if needed.
- Add request
Creates a new request (conversation or ticket) in a Tiledesk project. Tiledesk intends this mainly for bulk-importing conversations; add messages to it afterwards.
- Add tag
Create a new tag.
- Delete lead
Delete a lead by id.
- Delete tag
Delete a tag by id.
- Get lead
Fetches a single Tiledesk lead (contact) by its id.
- Get request
Fetch a request/conversation by request_id.
- List leads
List all leads for a project, with sort/page query params.
- List messages
Get all messages of a request by request_id.
- List projects
Lists the Tiledesk projects the connected user belongs to.
- List requests
Lists the requests (conversations and tickets) in a Tiledesk project, with optional filters.
- List tags
List all tags for a project.
- Update lead
Update an existing lead's fields/attributes.
- Update request
Update a request/conversation (e.g. status, department).
- Update tag
Updates an existing tag's name, color or custom attributes in a Tiledesk project.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
actiTIME and Tiledesk, answered
What can start an automation from actiTIME?
Any of actiTIME's 7 triggers in the catalog, including New Customer, New Project, New Task and New User. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Tiledesk when something happens in actiTIME?
Any of Tiledesk's 16 actions, including Update lead, Update request, Update tag and Add lead. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Tiledesk to actiTIME?
Tiledesk has no triggers in the catalog today, so automations start in actiTIME. If you need the other direction, ask: your agent reads Tiledesk's API documentation and adds it.
Do I have to build a connector for actiTIME or Tiledesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use actiTIME and Tiledesk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.