--- title: "Connect actiTIME to Spike.sh - APIANT.ai" description: "When \"New Customer\" fires in actiTIME, your agent runs \"Add alert rule\" in Spike.sh." canonical: "https://apiant.ai/connect/actitime-to-spike-sh" --- # Connect actiTIME to Spike.sh When **New Customer** fires in [actiTIME](https://apiant.ai/connections/actitime), your agent runs **Add alert rule** in [Spike.sh](https://apiant.ai/connections/spike-sh). Describe the whole flow and it is built, tested on every scenario and kept running. actiTIME **7** triggers actiTIME **14** actions Spike.sh **25** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want actiTIME and Spike.sh to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What actiTIME can start in Spike.sh - When **New Customer** in actiTIME then **Add alert rule** in Spike.sh - When **New Project** in actiTIME then **Add escalation** in Spike.sh Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with actiTIME and Spike.sh ## Triggers and actions 7 triggers · 39 actions - Trigger **New Customer** Triggers when a new customer is created. - Trigger **New Project** Triggers when a new project is created. - Trigger **New Task** Triggers when a new task is created. - Trigger **New User** Triggers when a new user is created. - Trigger **Updated Leave Time** Triggers when the user's leave time is changed. - Trigger **Updated Task** Triggers when an existing task is changed. - Trigger **Updated Time-Track** Triggers when the user's working time is changed. - Action **Create Customer** Creates a new customer. - Action **Create Project** Creates a new project. - Action **Create Task** Creates a new task. - Action **Create User** creates a user account (firstName, lastName, email, username, password required; optional middleName, active, hired, releaseDate, departmentId, timeZoneGroupId). - Action **Find Customer** Finds the customer by name. - Action **Find Project** Finds project by name - Action **Find Task** Finds the task by name. - Action **Get Time-Track** Returns one time-track record (taskId, time, comment) - Action **List Leave Time** Lists leave-time records (userId, date, leaveTypeId, leaveTime) - Action **Modify Leave Time** Modifies the leave time record by replacing the existing value with a specified one. - Action **Modify Leave Time (Increase Time)** Modifies the leave time record by increasing the existing value by a specified value. - Action **Modify Time-Track** Modifies the time-track record by replacing the existing value with a specified one (along with the time-track record comment). - Action **Modify Time-Track (Increase Time)** Modifies the time-track record by increasing the existing value by a specified value. - Action **Update Task** updates a task's name, description, status/workflowStatusId, projectId, typeOfWorkId, deadline or estimatedTime. - Action **Acknowledge incident** Acknowledge one or more Spike.sh incidents by counter id or incident id. - Action **Add alert rule** Create a new alert routing/automation rule with conditions and actions. - Action **Add escalation** Creates a new escalation policy for a Spike.sh team, defining who is notified, through which channel, and how long to wait between steps. - Action **Add integration** Create a new integration for a team (source system that sends alerts into Spike). - Action **Add on-call** Create a new on-call schedule for a team. - Action **Add service** Create a new service in a team, with name and description. - Action **Create Incident** Creates a Spike incident through one of your integrations and sends alerts. The integration decides which service and escalation policy the incident is routed to. - Action **Delete alert rule** Archives (soft-deletes) a Spike alert rule so it no longer applies to incoming incidents. - Action **Delete escalation** Archives (soft-deletes) a Spike escalation policy by its ID. - Action **Escalate incident** Escalates one or more Spike incidents to the next step of their escalation policy. - Action **Get escalation** Get escalation policy details by id. - Action **Get incident** Fetch a single incident by counter id. - Action **Get integration** Fetches an integration by its token, including its name, type, service, escalation settings and webhook URL. An error occurs if the integration is not found. - Action **Get service** Get a Spike service's details, along with its incidents and open-incident count. - Action **List alert rules** Lists all alert rules (enabled and disabled) configured for a Spike team. - Action **List escalations** Lists the escalation policies that belong to a Spike team. - Action **List incidents** Lists the incidents for a Spike.sh team. - Action **List on-calls** Lists the on-call schedules for a team. - Action **List services** Lists the services in a Spike team. - Action **List teams** Lists every team in your Spike organisation. Use a team's ID from here wherever other Spike actions ask for a team. - Action **Resolve incident** Resolve one or more incidents by counter id array. - Action **Update alert rule** Replace an existing Spike alert rule's name, conditions and actions. - Action **Update escalation** Replaces an existing escalation policy's name, steps and start delay. The whole policy is replaced, so send every step you want to keep. - Action **Update on-call** Updates an on-call schedule's name and/or moves it to another team. Rotations and layers are not changed by this action. - Action **Update service** Updates the name and/or description of an existing Spike.sh service. ## Each app on its own - [ **actiTIME** actiTIME is a time tracking & scope management tool.](https://apiant.ai/connections/actitime) - [ **Spike.sh** Spike is an incident management system with unlimited alerts and on-call schedules](https://apiant.ai/connections/spike-sh) Reviews ## What our customers say ## More from actiTIME - [ **actiTIME to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/actitime-to-hubspot) - [ **actiTIME to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/actitime-to-salesforce) - [ **actiTIME to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/actitime-to-slack) - [ **actiTIME to Google Sheets** Google Sheets](https://apiant.ai/connect/actitime-to-google-sheets) - [ **actiTIME to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/actitime-to-gmail) - [ **actiTIME to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/actitime-to-google-calendar) ## More into Spike.sh - [ **HubSpot to Spike.sh** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-spike-sh) - [ **Salesforce to Spike.sh** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-spike-sh) - [ **Slack to Spike.sh** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-spike-sh) - [ **Google Sheets to Spike.sh** Google Sheets](https://apiant.ai/connect/google-sheets-to-spike-sh) - [ **Gmail to Spike.sh** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-spike-sh) - [ **Google Calendar to Spike.sh** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-spike-sh) Questions ## actiTIME and Spike.sh, answered ### ### What can start an automation from actiTIME? Any of actiTIME's 7 triggers in the catalog, including New Customer, New Project, New Task and New User. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Spike.sh when something happens in actiTIME? Any of Spike.sh's 25 actions, including Create Incident, Update alert rule, Update escalation and Update on-call. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Spike.sh to actiTIME? Spike.sh has no triggers in the catalog today, so automations start in actiTIME. If you need the other direction, ask: your agent reads Spike.sh's API documentation and adds it. ### ### Do I have to build a connector for actiTIME or Spike.sh? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use actiTIME and Spike.sh without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.