Integration
Connect actiTIME and Intercom
When New Customer fires in actiTIME, your agent runs Add note to contact in Intercom, or New company in Intercom to Create Customer in actiTIME. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want actiTIME and Intercom to do together?
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Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What actiTIME and Intercom can do together
From actiTIME to Intercom
When New Customer in actiTIME
then Add note to contact in Intercom
When New Project in actiTIME
then Add tag to contact in Intercom
From Intercom to actiTIME
When New company in Intercom
then Create Customer in actiTIME
When New conversation in Intercom
then Create Task in actiTIME
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with actiTIME and Intercom
Triggers and actions 11 triggers · 44 actions
Trigger
New CustomerTriggers when a new customer is created.
Trigger
New ProjectTriggers when a new project is created.
Trigger
New TaskTriggers when a new task is created.
Trigger
New UserTriggers when a new user is created.
Trigger
Updated Leave TimeTriggers when the user's leave time is changed.
Trigger
Updated TaskTriggers when an existing task is changed.
Trigger
Updated Time-TrackTriggers when the user's working time is changed.
Action
Create CustomerCreates a new customer.
Action
Create ProjectCreates a new project.
Action
Create TaskCreates a new task.
Action
Create Usercreates a user account (firstName, lastName, email, username, password required; optional middleName, active, hired, releaseDate, departmentId, timeZoneGroupId).
Action
Find CustomerFinds the customer by name.
Action
Find ProjectFinds project by name
Action
Find TaskFinds the task by name.
Action
Get Time-TrackReturns one time-track record (taskId, time, comment)
Action
List Leave TimeLists leave-time records (userId, date, leaveTypeId, leaveTime)
Action
Modify Leave TimeModifies the leave time record by replacing the existing value with a specified one.
Action
Modify Leave Time (Increase Time)Modifies the leave time record by increasing the existing value by a specified value.
Action
Modify Time-TrackModifies the time-track record by replacing the existing value with a specified one (along with the time-track record comment).
Action
Modify Time-Track (Increase Time)Modifies the time-track record by increasing the existing value by a specified value.
Action
Update Taskupdates a task's name, description, status/workflowStatusId, projectId, typeOfWorkId, deadline or estimatedTime.
Trigger
New companyFires when a new company is created.
Trigger
New conversationPolls for conversations, most recently updated first. Fires for each new conversation.
Trigger
New or updated contactPolls for contacts, most recently updated first. Fires for each new or updated contact.
Trigger
New ticketFires when a new ticket is created.
Action
Add companyCreate (or upsert) a company in Intercom.
Action
Add note to contactAdds a note to the specified contact as the specified admin.
Action
Add note to conversationAdds an internal note to the specified conversation as an admin.
Action
Add tag to contactAttaches a tag to the specified contact.
Action
Add ticketCreate a support ticket.
Action
Assign conversationAssigns the conversation to an admin or team.
Action
Close conversationCloses the specified conversation.
Action
Create contactCreates a new contact (role user or lead) in Intercom.
Action
Create messageCreates an admin-initiated email or in-app message to a contact.
Action
Delete companyDelete a company by ID.
Action
Delete contactDeletes a contact by ID.
Action
Find admin by emailFetches an admin's details. Lists all admins; match by email.
Action
Find contact by emailSearches contacts by email and returns matches.
Action
Find ticketsSearch tickets by criteria.
Action
Get companyRetrieve a company by ID.
Action
Get contactFetches a contact's details by ID.
Action
Get conversationFetches a conversation's details by ID.
Action
Get ticketRetrieve a ticket by ID.
Action
List companiesList all companies.
Action
List segmentsList all segments.
Action
List tagsLists all tags for the workspace.
Action
Open conversationOpens (marks open) the specified conversation.
Action
Remove tag from contactDetaches a tag from the specified contact.
Action
Send conversation replySends a reply to the specified conversation as an admin.
Action
Snooze conversationSnoozes the specified conversation until the given unix timestamp.
Action
Start conversationStarts a new conversation with the specified contact.
Action
Track eventSubmit a data event for a contact.
Action
Update companyUpdate an existing company.
Action
Update contactUpdates an existing contact specified by ID.
Action
Update ticketUpdate an existing ticket.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
actiTIME and Intercom, answered
What can start an automation from actiTIME?
Any of actiTIME's 7 triggers in the catalog, including New Customer, New Project, New Task and New User. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Intercom when something happens in actiTIME?
Any of Intercom's 30 actions, including Create contact, Create message, Send conversation reply and Update company. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Intercom to actiTIME?
Yes. When something happens in Intercom, your agent can act in actiTIME too. This page covers both directions: Intercom's triggers and actiTIME's actions are listed here as well.
Do I have to build a connector for actiTIME or Intercom?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.