Integration
Connect Accredible Certificates to Zoho Desk
When New Credential Published fires in Accredible Certificates, your agent runs Create Contact in Zoho Desk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Accredible Certificates and Zoho Desk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Accredible Certificates can start in Zoho Desk
When New Credential Published in Accredible Certificates
then Create Contact in Zoho Desk
When New Credential Published in Accredible Certificates
then Create Ticket in Zoho Desk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Accredible Certificates and Zoho Desk
Triggers and actions 1 trigger · 28 actions
Trigger
New Credential PublishedTriggers when a credential (certificate or badge) is published in Accredible, optionally limited to one group or recipient.
Action
Add evidence itemAdds an evidence item (a file, link, video, grade or transcript) to an existing credential so it is shown on the recipient's certificate or badge page.
Action
Add referenceAdds a reference (a testimonial from a teacher, manager, mentor or colleague) to an existing credential.
Action
Create Evidence - TranscriptAdds a transcript to a credential as an evidence item, shown on the recipient's certificate or badge.
Action
Delete CredentialDeletes a credential (certificate or badge) from your Accredible account and returns the record that was removed.
Action
Delete groupDeletes a group (a course or achievement) from your Accredible account and returns the deleted group.
Action
Find CredentialsReturns the credentials that match the criteria you supply, such as recipient email, recipient name, group, or issue date range.
Action
Generate credential PDFGenerates a PDF of a published credential and returns a link to download it.
Action
Get credentialReturns one credential by its id, including its recipient, group, custom attributes, evidence, references, skills and image links.
Action
Get groupReturns a group (a course or achievement) with its course details, design, collections, earning criteria and skills.
Action
List credentialsReturns every credential in your Accredible account, oldest first, optionally narrowed to one group, a publish state, a recipient or a date range.
Action
Add AttachmentAttaches a file to a Zoho Desk ticket.
Action
Add CommentAdd a comment to a ticket.
Action
Create AccountAdds a new account to Zoho Desk.
Action
Create ContactCreates a new contact.
Action
Create TicketCreates a new ticket for customer requests.
Action
Delete ticketMove a ticket to trash.
Action
Get accountGet an account by ID.
Action
Get contactFetches a contact by ID. An error occurs if the contact is not found.
Action
Get ticketGet a ticket by ID.
Action
List agentsList all agents.
Action
List contactsList all contacts.
Action
List departmentsReturns all departments in the help desk
Action
List ticketsList all tickets.
Action
List Ticket ThreadsLists the conversation threads (email replies) of a ticket.
Action
Send E-Mail ReplySends an email reply for the selected ticket.
Action
Update accountUpdate an account.
Action
Update ContactUpdates an existing contact.
Action
Update TicketUpdates an existing ticket.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Accredible Certificates and Zoho Desk, answered
What can start an automation from Accredible Certificates?
Any of Accredible Certificates's 1 trigger in the catalog, including New Credential Published. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Zoho Desk when something happens in Accredible Certificates?
Any of Zoho Desk's 18 actions, including Create Account, Create Contact, Create Ticket and Send E-Mail Reply. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Zoho Desk to Accredible Certificates?
Zoho Desk has no triggers in the catalog today, so automations start in Accredible Certificates. If you need the other direction, ask: your agent reads Zoho Desk's API documentation and adds it.
Do I have to build a connector for Accredible Certificates or Zoho Desk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Accredible Certificates and Zoho Desk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.