--- title: "Connect Abyssale and ManageEngine ServiceDesk Plus Cloud - APIANT.ai" description: "When \"New Export\" fires in Abyssale, your agent runs \"Add request task\" in ManageEngine ServiceDesk Plus Cloud." canonical: "https://apiant.ai/connect/abyssale-to-manageengine-servicedesk-plus-cloud" --- # Connect Abyssale and ManageEngine ServiceDesk Plus Cloud When **New Export** fires in [Abyssale](https://apiant.ai/connections/abyssale), your agent runs **Add request task** in [ManageEngine ServiceDesk Plus Cloud](https://apiant.ai/connections/manageengine-servicedesk-plus-cloud), or **New Problem** in ManageEngine ServiceDesk Plus Cloud to **Add Project** in Abyssale. Describe the whole flow and it is built, tested on every scenario and kept running. Abyssale **4** triggers Abyssale **12** actions ManageEngine ServiceDesk Plus Cloud **2** triggers ManageEngine ServiceDesk Plus Cloud **15** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want Abyssale and ManageEngine ServiceDesk Plus Cloud to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What Abyssale and ManageEngine ServiceDesk Plus Cloud can do together ### From Abyssale to ManageEngine ServiceDesk Plus Cloud - When **New Export** in Abyssale then **Add request task** in ManageEngine ServiceDesk Plus Cloud - When **New File** in Abyssale then **Add request note** in ManageEngine ServiceDesk Plus Cloud ### From ManageEngine ServiceDesk Plus Cloud to Abyssale - When **New Problem** in ManageEngine ServiceDesk Plus Cloud then **Add Project** in Abyssale - When **Trigger** in ManageEngine ServiceDesk Plus Cloud then **Add Design from JSON** in Abyssale Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with Abyssale and ManageEngine ServiceDesk Plus Cloud ## Triggers and actions 6 triggers · 27 actions - Trigger **New Export** Triggers when an export of one or multiple images has been completed - Trigger **New File** Triggers when a single file generation is completed - Trigger **New File Batch** Triggers when a batch generation of files is completed - Trigger **Template Status Updated** Triggers when a template's status has been updated. - Action **Add Design from JSON** Create a new design by importing a JSON payload describing its layers and layout. - Action **Add Project** Create a new project to organize designs. - Action **Duplicate Workspace Template** Duplicate a workspace template into a project as a new editable design. - Action **Export Visuals** Export one or multiple previously generated visuals in.zip format - Action **Find Format** Fetch details about a format added to a template you designed in Abyssale - Action **Find Template** Fetch details about a template you designed in Abyssale - Action **Generate Dynamic Image URL** Create a dynamic image URL that renders a design on the fly with custom data, without generating a static file. - Action **Generate HTML5 Banner Ads** Generate HTML5 banner ads from an animated template designed in Abyssale - Action **Generate Multi-Format Videos** Generate multiple videos at once from an animated template designed in Abyssale - Action **Generate Open Graph Link** Embed your images as Open Graph into unique redirect shortlinks. Great for hyper-personalized Linkedin or Facebook messages - Action **List Projects** List all projects in the account. - Action **List Workspace Templates** List the workspace's shared template library. - Trigger **New Problem** Triggers when a new problem is created in ServiceDesk Plus Cloud. - Trigger **Trigger** Triggers when a request is created or updated in ServiceDesk Plus Cloud. - Action **Add problem** Creates a problem in ServiceDesk Plus Cloud with its title, classification, assignment and analysis details, and returns the new problem. - Action **Add request note** Adds a note to a ServiceDesk Plus request, optionally showing it to the requester or notifying the technician. - Action **Add request task** Adds a task to an existing request in ServiceDesk Plus Cloud. - Action **Add request worklog** Adds a worklog (time spent by a technician) to a ServiceDesk Plus request. - Action **Create Request** Creates a new request (ticket) in ServiceDesk Plus Cloud with a subject and any optional details, assignments and custom field values. - Action **Delete request** Deletes a request from ServiceDesk Plus Cloud. - Action **Find Request** Finds service desk requests whose chosen field matches a value, returning the matching requests. - Action **Get problem** Returns a single problem from ServiceDesk Plus Cloud by its id, including its custom field values. - Action **Get request** Returns a single service desk request by its id, including its custom field values. - Action **Get request note** Returns a single note on a ServiceDesk Plus request, including its text, visibility settings and author. - Action **Get request task** Returns a single task attached to a ServiceDesk Plus request, including its title, status, owner, schedule and user-defined fields. - Action **Get request worklog** Returns one worklog entry on a ServiceDesk Plus request, including its owner, time spent, start and end times, and charges. - Action **Invoke API Call** Calls any ServiceDesk Plus Cloud v3 API endpoint with the method, path and input data you choose, and returns the raw response. - Action **Update problem** Updates an existing problem in ServiceDesk Plus, changing only the fields you fill in. - Action **Update Request** Updates an existing request (ticket) in ServiceDesk Plus Cloud. Only the fields you fill in are changed. ## Each app on its own - [ **Abyssale** Abyssale is a banner maker platform that helps you to automatically generate on-brand images at scale.](https://apiant.ai/connections/abyssale) - [ **ManageEngine ServiceDesk Plus Cloud** ManageEngine ServiceDesk Plus is a ITIL® compliant comprehensive help desk software with integrated asset...](https://apiant.ai/connections/manageengine-servicedesk-plus-cloud) Reviews ## What our customers say ## More from Abyssale - [ **Abyssale to Zoom** Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-based...](https://apiant.ai/connect/abyssale-to-zoom) - [ **Abyssale to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/abyssale-to-hubspot) - [ **Abyssale to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/abyssale-to-salesforce) - [ **Abyssale to Google Sheets** Google Sheets](https://apiant.ai/connect/abyssale-to-google-sheets) - [ **Abyssale to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/abyssale-to-gmail) - [ **Abyssale to Google Calendar** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/abyssale-to-google-calendar) ## More into ManageEngine ServiceDesk Plus Cloud - [ **HubSpot to ManageEngine ServiceDesk Plus Cloud** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-manageengine-servicedesk-plus-cloud) - [ **Google Sheets to ManageEngine ServiceDesk Plus Cloud** Google Sheets](https://apiant.ai/connect/google-sheets-to-manageengine-servicedesk-plus-cloud) - [ **Gmail to ManageEngine ServiceDesk Plus Cloud** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-manageengine-servicedesk-plus-cloud) - [ **Google Calendar to ManageEngine ServiceDesk Plus Cloud** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-manageengine-servicedesk-plus-cloud) - [ **Google Drive to ManageEngine ServiceDesk Plus Cloud** Google Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...](https://apiant.ai/connect/google-drive-to-manageengine-servicedesk-plus-cloud) - [ **Mailchimp to ManageEngine ServiceDesk Plus Cloud** Mailchimp marketing automation and email platform.](https://apiant.ai/connect/mailchimp-to-manageengine-servicedesk-plus-cloud) Questions ## Abyssale and ManageEngine ServiceDesk Plus Cloud, answered ### ### What can start an automation from Abyssale? Any of Abyssale's 4 triggers in the catalog, including New Export, New File, New File Batch and Template Status Updated. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in ManageEngine ServiceDesk Plus Cloud when something happens in Abyssale? Any of ManageEngine ServiceDesk Plus Cloud's 15 actions, including Create Request, Update problem, Update Request and Add problem. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from ManageEngine ServiceDesk Plus Cloud to Abyssale? Yes. When something happens in ManageEngine ServiceDesk Plus Cloud, your agent can act in Abyssale too. This page covers both directions: ManageEngine ServiceDesk Plus Cloud's triggers and Abyssale's actions are listed here as well. ### ### Do I have to build a connector for Abyssale or ManageEngine ServiceDesk Plus Cloud? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use Abyssale and ManageEngine ServiceDesk Plus Cloud without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.